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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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It is a very beautiful saree, everything was perfect and the delivery was really fast...
Item is ok, but it is too early to review about the item.
Good Day Sandesh,
I trust this e-mail finds you well.
Products received this morning (+/- 8h00)
Many thanks for your excellent service and especially your tracking information from day one.
I think the tracking information is brilliant way to update your customers.
Thanks once again.
Kind Regards
Kay
From: Sandesh Gawade <*******@mirraw.com>
Sent: 06 August 2019 2:58 PM
To: *******@drhcomponents.co.za
Subject: Re: [#*******] RE: Karamdut Goutham - Order M******* has been canceled - Retry Now
Hi Kay,
Greetings from Mirraw.com
We acknowledge your email.
Sorry for the delay in response.
Order: M*******
We have checked your order details you have ordered 2 product and its successfully confirmed.
We would like to inform you that your product has been dispatch and shipment in transit and you will receive product in next 3-4 working's days.
Please find below the tracking details for your reference.
Courier Partner: Atlantic
Tracking Number: *******096
Tracking Link: https://atlanticcourier.net/track.php?awbno=*******096&search=A
We will try our level best to deliver your product as soon as soon as possible.
Please feel free to reply to this email for any further assistance.
Thanks for reaching out to us. Delighted to assist you!
Regards,
Sandesh Gawade
Mirraw.com Support Team ( www.mirraw.com)
Contact Details
USA: *******941
UK: *******192
Canada: *******535
India: +91 22 6648 4300
All other countries: *******941
The quality was very good, however it was little big on my boy but over all satisfied with buy. It will be a while before he grows out of it :)
Good saree for its price. The material was better than expected
Extremely impressed with the prompt delivery time, the quality of the material and the quality of stitching. Thank you very much for your service.
I ordered tis product on 7th of august, and got it delivered by 16th of august. Processing was very fast. I liked this product very much, stitching, stuff and color is awesome. Keep up the good work.
Product Received was more than what expected... since got a size issue had to return it... costumer support is extremely good... happy shopping at Mirraw..
This kaftan is AMAZING! The quality and detail beyond expectations. The length was also perfect. Im in love.
I liked this website definitely near future I will buy from you guys.
Little Care was needed with this product. Stitched in haste. Later request to correct the measurements wasn't taken into account. Stitching team admitted their mistake. That gives me ample reason to continue to be a customer of Mirraw.
Lovely quality material, stitching and overall process
Amazing service and price at which lehenga I have bought is too google. I even bought my wedding lehenga from this site. I looked stunning in that lehenga
Its so beautiful, at first I did not know what to expect.
Didn't know the back was not full. Lace top is much thinner than expected. Nice blouse overall - will be good will a plain saree.
Stitched nicely only the sleetse are too short and a bit slanted. Otherwise very nice also the finishing (no losse threads. I am statisfied
Amazing dress, my doll loved it and so did everyone else... it came before delivery date which was amazing because eid was approaching and I was hoping it gets delivered before eid and it did.! Thank you so much mirraw.!
Could be more better if delivery times are reduced. By the way the product is good with good quality.
Bshut hi pyari sari h. Or jo dikhayi gyi vahi mili h. Me isko kharid kr khush hu.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

