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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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The product I received had half sleeves, but on the website it is depicted with short sleeves. It looks more like a Kurti than a salwar, it did not match the what I thought I ordered from website, and the stitching was all wrong. The overall quality of the garment is good though..
The saree material is not fully silk. It is very light and the color in the picture is different. The actual color of saree that I received is a variant of yellow. Good for puja occasions
Dress is beautiful. I like light colors. If there are others, I will consider buying more. The shawl is so pretty. I am 74 and this style suits me. Hard to find clothes for my age group. Thank you.
They looks same as picture and quality is good. I liked it and I ordered again same in green stone.
They are of good quality. Excellent, i love everything about it.
Beautiful item, good service as always. Thank you! Sarah from Italy
Design is excellent light weight, looking nice after wearing on saree, elegant best product, look orecious, excellent product, must buy
Too small but that was probably my fault with wrong measurements. Overall, great quality. Does not accustom people like me however with disproportionate type of bodies where my shoulders are broad but have a very small waist around. It leaves my dress being somewhat baggy at the curve of my dress, and no elastic where it is very hard to get the dress over my shoulders. But it fits my waist
It looked exactly the same. Even prettier than the picture. Totally loved it and true to size!
Beautiful sari and the stitching was done with care to my measurements. The blouse neckline wasn't what I requested but the Customer Service team remedied the situation so quickly and efficiently! The sari is beautiful and it was packaged well with all the pieces.
Not exactly as in the picture like I asked for. But nonetheless amazing! 100% satisfied. Will make more purchases!
I really like the way you guys stitched these, I were worried if they not fit, what we will do, but i surprised these suits can be readjusted with in few mts. I really happy.
It looked exactly like the picture with perfect fit... Thank you
Very satisfied with this purchase. Delivered on time as promised.
I actually just picked this because it was part of the deal. But, surprisingly I really really like this. Love the navy and peach contrast. Love this piece.
Excellent product! My husband likes both of them. Will shop more
Saree and stitched blouse both are good I loved it.
Thank you Mirraw for wonderful service.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
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