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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Exactly what I wanted and it fits so good I just love it
Love the material and the fitting was perfect. I was wanting a zipper but it didn't come with one but I still liked it.
I thought the edges was a regular fabric instead of beads.
This is the first time that I had an outfit custom stitched to my surprise the fitting was exactly to the measurements I gave them, the material is of very good quality. I have then ordered many outfits based on this. I was very satisfied with the order.
Good saree with elegant printing... worth the price!
Beautiful product and I'm very happy with it, delivered even before expected time
Product good. Blouse was stitched abit small. Also a corset style was requested for blouse but the design on the advertised pic was made
Poor work. Poor quality. Junk. Don't buy this. Waste of money.
Beautiful item, beautiful material. It's just hard to figure out the size needed for me so the dress is a little big and not long enough but it's beautiful. I want to order more but only if someone can convert the measurements for me so it will be perfect.
It was not delivered earlier when I ordered. I have ordered it in April. Got it on 13th of July. But the quality is good
It is beautiful. I will give it as a present to my friend's daughter. On her 18th Birthday in August.
Came in good time, looks just like the picture, except that the shall looks more pink in the picture than the one I got, but the color is still great and matches the Lehenga wonderfully. Great quality stitching and fabric. Would recommend to anyone!
Beautiful fabric and design however too small in the top for me.
I wish to thank Peter for his excellent customer service and follow up with this issue I had with size. I am disappointed that I was not able to get the right size. However, Peter was diligent in his follow up and resolution of the matter. Thank you Peter.
It was not like the picture and is to small
I would like to return it please
The order was delivered dot on time and the stuff I bought matched the picture almost to the t. Very happy with both purchases. I also want to know the order got booked as soon as I submitted and before using my card. So, do I pay on delivery?
Really good customer service. Had a problem my recent order but got sorted quickly. I am impressed. Reccomend for all. Hope to shopping with you soon. Best of luck.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
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