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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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You guys exceed my expectations, although I was told that buy one get 2 or 3 free but I only got the 2 that I've ordered which I am very satisfied with by the way and I also got I think £7+ back overall well done.
I like the styling & overall appearance of the dress. Finishing touch could have been slightly better like button as 2 buttons came off while trying.
Trouser fitting was good
I like the quality n the prompt delivery of the product
I am extremely happy to buy the product. It's quality is good and as per the description.
The dress is really pretty and comfortable to wear. My daughter loves it!
Loved it...
Worth the price.
It is same as the picture displayed. Good quality And the floral embroidery is just love
Excellent service. Dress is exact like the picture... received on time
The dress looked just like the picture and it came rather quickly. Just don't get fooled by the inside black layer, that is not part of the outfit.
Although I you are an Indian based company and I love your work, you have to remember that body structures are completely different and you can't just base stitching off of Indian sized females for regular stitching sizes. (And then charge extra for someone who is a little more heavy in the breast or waist area and consider that to be customized.) these were given as gifts but I loved everything and would like to order for myself but don't want to pay extreme prices, plus shipping, and taxes. Just something to consider
I love this product the only thing I have complain is size guides, I wear small size bust 34 waist 27 and hip 36 the dress I ordered size 30 which is smallest size then bust fitted perfectly but waist and hip are to big so I recommend you custom made will be more satisfie, overall it is good.
I like your service is very good service I'm so happy with you guys with your business
I'm extremely happy with the product and it fits so perfectly. Thank you.
All items are as good as I thought and it comes on time
The item was just the way it was displayed, the garment is well made, very nice, I am well pleased.
Expected material to be a bit more smooth but did it's job. No complaints,
Very elegantly craft work. The material is soft and awesome.
It was good and receive the item what we want, it was nice to shopping with you and received on time when it specified. Thanks a lot with regards
Taufeek Mohammed.
Product delivered is as per the order... color is same... blouse fitting is incredible
Very organised service, delivery time was 15 days but got my order within 7 days, necklace set is very beautiful with good condition.
Thank you very much for your good and quick service.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
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