MetropolitanMovers.caReviews 36

I'd give them a 0 rating if I could. They switched the time on me. Then 2 of the 3 movers showed up wreaking of booze. The drunker one was singing and dancing all over the place. I didn't have my flatscreen tv boxed up because I couldn't do it on my own. The drunker one dropped it while wrapping it up in their blanket. I heard him drop it. When we were at the new house, the other drunk mover took my tv out of the box and unwrapped it, then placed it in the hallway and left it leaning against the wall. They did not set it up. And that was the end. I was left to set up my tv on my own. I'm very careful with belongings. I set it up and didn't turn it on, even though I should have. I sat down to watch movies 2 nights later only to find out that my tv was broken. Bob Omran, the guy who runs the Regina chapter said "I don't know why you're crying and yelling my guys didn't break anything". After a bit he said he'd talk to his guys. I'm assuming they confessed to dropping it. Bob said he'd replace my tv. A few days go by and he said he was out of town. A few more days go by and then he said "I actually, when sent the picture to the company they won't approve it because the hit on the screen was not from drop off it looks like it got hit with something". So now I'm out a tv because they won't take responsibility for their mistake. The head office won't respond. Bob is now ignoring me.

Cancelled a 3pm move at 4:45pm and didn't give any advance notice at all. I had spend an hour chasing them on the phone to even get that far and then their excuse was that I didn't call them quickly enough. They didn't even bother calling me.

My recent move with Metropolitan Movers Oshawa detachment has not been successful. You will be risking complications if you book with this organization.

We hired them for our move last Saturday, November 5th. On the day of the move, the two laborers who arrived refused to move our elliptical and stackable washer and dryer for safety reasons. They stated it was a 3-4 person job.

I spoke with the booking agent twice prior to the day of the move to go over all details. We spoke in length regarding the elliptical and washer/dryer. I explained to them that the items were incredibly large. I did not have the weight, but instead described the size of these items and the environment they were located in. The booking agent suggested two movers for the day. I trusted this because only the company can know the limitations and capacity of what their movers can do. Their supposed to be the experts, no?

I've been trying to reach someone since the day of the move. We called them November 5th when the work was originally refused to see if we could get an additional laborer. I've been calling since then and have left multiple messages both with people and on their machine. I was never contacted by anyone.

Today, I managed to get someone on the phone. Communication with the staff at this organization is terrible. I am interrupted at every given moment with an excuse as to why this is somehow not their fault. The solution offered to me is to have 4 men come to move our two items for a discounted rate of $760.00 + tax. We've already paid the two movers on Saturday, November 5th a total of $796.65 tax in.

I've reached out to Two Men & A Truck, who quoted me $590.00 + tax for a truck and three men to do the same job.

Bee Ready Movers quoted me $700.00 for the same thing.

Metropolitan Movers is not acknowledging their mistake. Negotiations between myself and the company is heated and has completely degraded. I confronted them about their "discounted" (but really full price) quote, and am being told that I provided the wrong information regarding weight at the time of booking.

This is a straight up lie.

I know this because I literally have no information on how much the elliptical and washer/dryer actually weigh. This is why I went into great detail during booking as to the size and space the items are occupying.

I'm sure that after posting this review someone from the organization will reply back deflecting blame or providing more excuses. I wouldn't expect anything less at this point. But please know dear reader, they've been dishonest with me up to this point and have not made good on their commitment.

Metropolitan Movers Oshawa detachment are first and foremost dishonest and conniving. I highly suggest looking elsewhere.

They were professional, friendly, and made us feel comfortable with them handling our things. I would definitely recommend them and will definitely be using them in the future.

Amazing service Very helpful highly recommendVery quick and expertly done, so friendly and helpful, would definitely recommend! Thanks

I'd recommend this company hands down 100%. I had the pleasure of experiencing a fantastic move with the best guys ever! Thank you so much

The experience with this company was great! Mover man was polite and very helpful. Appreciate the help, he had helped me set up certain things as well. Best service so far thank you!

Great movers; on time, got the job done (a heavy furniture move between floors) safely and fast! A great experience, would definitely call them again

Most professional movers I've ever seen! Greatest price too!
Fast and extremely efficient.Not one item misplaced, scratched, or broken. These guys are real deal movers.

Will definitely use again. Thank you! The movers arrived on time, were friendly and professional. They worked quickly but carefully

They were on time, effective, and pleasant, and I'm extremely happy with their service. I would highly recommend them to anyone relocating. Thank you for your great service and partnership!

The guys were on time, worked really hard loading and unloading the van, they were really careful with our furniture and waited patiently for the keys to be released. Would absolutely recommend their services. Thanks!

The removal was carried out efficiently. The team worked solidly without breaks and without complaint. In fact, nothing was too much trouble for them. We highly recommend this company and will certainly use them next time we move.

You should this company for your removals. We've used them twice now and have had really good service and experience both times. They are really competitively priced, and so worry about what sort of service you might get, but they are really professional, punctual and polite

Excellent service. They went that extra mile, to make my move easy. Thanks boys you were fantastic. Friendly and professional service from start to finish and great value. Thanks

They are helpful and responsive, and provide a good service with a reasonable price. Thank you...

Very friendly and dependable, very consistent on each move that we have used this service and very loyal to their customers! Highly recommend for anyone moving locally or interstate.

Everything arrived in perfect order. Amazing service and price. Very impressive highly recommend. Great friendly service and nice to support a local company. Highly recommended!

In reality it was a pretty easy experience. Everything was transported with care and arrived as it left, customer service was great as was communication. Price was pretty reasonable too!

Very professional service. Even went out of their way to help with storage, and delivered exactly when I needed. Highly recommended.