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Mercari is a Colombian bakery that specializes in artisanal brownies and pastries. They offer a variety of products, including brownies, cakes, and cookies, all made with love and care.
This summary is generated by AI, based on text from customer reviews
No customer service, if you have a problem they quit answering emails. No returns... don't look at pictures, say they don't receive
My item I shipped via fedex through mercari was damaged. Mercari made claim to fedex and kept, the $35 never paying me for the loss of my merchandise. Their excuse was I didnt use bubble wrap. Yet they submitted claim got paid and kept it
Answer: Good luck. You can only message and then only if it's a faq. You never get to talk to a person. Only contact is by message and the remit an answer you dont get to reply because the minute they reply its marked case closed problem solved
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