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Members1st.org

3.0

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Members1st.org Reviews Summary

Members 1st Federal Credit Union is a Pennsylvania-based credit union serving the Central Pennsylvania community. It offers a full range of personal and business banking services, including savings, checking, loans, mortgages, credit cards, insurance, and digital banking tools. The credit union emphasizes member loyalty, community involvement, and personalized service through its MyConcierge program.

This summary is generated by AI, based on text from customer reviews

quality
1
Pennsylvania
32 reviews
86 helpful votes
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Raised from 2 star to 3. The mobile site works, but the app is horrid.

On the app:
Updates cause MORE problems than they are worth.
Login glitches cause lockouts & constant password changes EVERY TIME a payment is made.
Multiple transactions may occur... throwing other financial institutions into negative balance.
The site is glitchy & buggy... ALWAYS crashing or failing to process transactions.

What's WORSE is EVERYTHING is automated... there goes efficiently fixing the glitches.

On the mobile site:
It works FAR BETTER than the app by lightyears...but going through the troubles with the app killed it for me.
I can make payments easy enough...but once I am done with M1st, I'm done.

Date of experience: October 1, 2021