Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Meetup

Meetup

1.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Meetup?
grey stargrey stargrey stargrey stargrey star

Meetup Reviews Summary

Meetup is a platform that connects people with shared interests, allowing them to meet new people, learn new things, and pursue their passions together. Membership is free, and users can join groups or start their own events.

This summary is generated by AI, based on text from customer reviews

service
85
value
84

We monitor reviews for authenticity

New Mexico
5 reviews
2 helpful votes
Follow SK L.
Unfollow SK L.
Share Review
Report Review

Even Worse!
December 1, 2016

Since they have sold to wework.com things have gotten worse. Whatever I didn't like about Meet Up, the website function was pretty good. Now all that's gone and the supposedly "mobile friendly" version does not exist. Worse still, they are taking away document storage and calendar. Yet they still expect you to pay for this while they take functions away?!

I suggest that anyone could spin up a Wordpress site for 6.00 bucks a month, add in the social and calendar plugins, Buddypress, and away you go. Caio Meet Up!

Date of experience: November 30, 2016
Canada
1 review
4 helpful votes
Follow Lars R.
Unfollow Lars R.
Share Review
Report Review

... but Meetup did just that.
This is probably the worst upgrade in the history of app development.
I don't even know where to start... it sux big time.

Date of experience: November 24, 2016
North Carolina
1 review
2 helpful votes
Follow Matt L.
Unfollow Matt L.
Share Review
Report Review

Meetup = Lame
November 20, 2016

- Try to upload multiple photos... omg, sux. No option for multiple selection.
- Join a scheduled meeting, and it can enter an appt in google calendar... great!
- If that meetup changes dates or times... forget about it updating. Lol.

We pay $ for this?

Date of experience: November 19, 2016
Illinois
1 review
3 helpful votes
Follow Xavier N.
Unfollow Xavier N.
Share Review
Report Review

Update me NOT
November 10, 2016

I'm not sure what the company was trying to accomplish with its September update but from nearly all of the reviews, it clearly didn't work. A reply from the company is in order. Terrible update.

Date of experience: November 9, 2016
New York
1 review
9 helpful votes
Follow Meetup O.
Unfollow Meetup O.
Share Review
Report Review

It's very telling that I came here specifically to write a comment suggesting Organizers band together and file a class action lawsuit and the most recent comment is suggesting the exact same thing.

Groups are failing. RSVPs have plummeted. Emails are not being read/received. It's become impossible to reach group members. It used to be a new group would get the initial boost of 100-300 members the first week after Meetup announced the group to members. Now you're lucky to get 20-30 members. I use unique links for payment in all of my postings. Events are garnering less than 10 clicks over 3 weeks for a group of 1,000 members. I post discount codes and nobody uses them. It's as if members aren't even aware an event has been posted. It's time Organizers demand an explanation. Meetup is not delivering the services they advertise. Things were degrading before the new redesign but now it's in complete failure.

Date of experience: October 27, 2016
Canada
1 review
8 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

The latest version of the app is horrid, clunky, and hard to navigate. Also, the redesign of the app icon/logo looks more like a Strawberry Shortcake design than a meetup site. The whole thing feels like little thought was put in other than to just change it - not improve it.

Date of experience: October 27, 2016
Massachusetts
1 review
8 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

The new app is horrible, confusing, can't post a meetup from my phone, have to go find a computer. I know many, many people who have emailed them to tell then that their app sucks, but they are just ignoring everyone. They know they're the only game in town, so they do whatever the heck they want to. Eventually, they won't be however, and everyone will flee their site immediately! I heard they are going to load the new version on-line as well. If they change the computer access to look like the app, I'm going to stop being an organizer and drop out of meetup. I'll just use Facebook to create invites to all the people I met on meetup, and abandon meetup until someone else comes along who does a better job of listening to their customers.

Date of experience: October 24, 2016
California
1 review
4 helpful votes
Follow Joe Y.
Unfollow Joe Y.
Share Review
Report Review

I hated the latest version of Meetup (v. 6). It lost so much useful functionality.

Luckily, I had an old (before the Meetup update) iTunes back up of my iPhone, and was able to restore the prior version of Meetup from that back up.

This YouTube video showed me how:

https://m.youtube.com/watch?v=SO_3gFB_sS8

Date of experience: October 22, 2016
Pennsylvania
1 review
6 helpful votes
Follow Disappointed G.
Unfollow Disappointed G.
Share Review
Report Review

Updated app sucks
October 22, 2016

The old calendar that allowed you to scroll through all the events by day and time was WAY better. Hate the new app.

Date of experience: October 22, 2016
Illinois
3 reviews
7 helpful votes
Follow Kenneth G.
Unfollow Kenneth G.
Share Review
Report Review

It sucks
October 19, 2016

I second that the new Meetup site is horrible and it sucks I need to put the old one back

Date of experience: October 19, 2016
California
1 review
7 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

New MeetUp Site
October 17, 2016

The new Meetup Site is awful... confusing & frustrating. The old site was great. Easy to use & the calendar was so much more functionable...
Upgrade is really a downgrade!

Date of experience: October 16, 2016
Maryland
1 review
9 helpful votes
Follow Nila C.
Unfollow Nila C.
Share Review
Report Review

The new upgrade is really a huge downgrade! The site is extremely hard to navigate, the design is crappy and distracting, and above all else-- they removed the calendar view for looking at your events! Now your stuck scrolling and searching for events. It's extremely time-consuming and I am very disappointed in this company:-(

Date of experience: October 15, 2016
Singapore
1 review
1 helpful vote
Follow Tang K.
Unfollow Tang K.
Share Review
Report Review

Chinese Singles Hangout
October 15, 2016

Guys to gals ratio super unbalanced. Can be as bad as 20:1
Organizer simply does not care. Only concern about profit making; the more the merrier. Feedback from some gals they are targeted and disturbed by organizer (male). The whole thing feels like a scam -> organizer use this entirely to his own benefit. That is, to get both gals and income AT THE SAME TIME. The RSVP list also seems to be faked up.

Avoid, avoid and Avoid!...

Or

Enter at your own risk!

Or

If you simply has nothing better to do

Date of experience: October 15, 2016
California
1 review
7 helpful votes
Follow Vanessa T.
Unfollow Vanessa T.
Share Review
Report Review

I used to use meetup to find new events and new groups and new things to do on a daily basis.
I would just browse the calendar for that day oe the upcoming days and find new and interesting things to do and groups to join.
Now i cant even navigate the app and they took away the BEST part of meetup... THE CALENDAR!
It looks like a pinterest board now. I hate it!
Hope th3se messages reach the owners and they acually do something about it

Date of experience: October 12, 2016
Arizona
1 review
4 helpful votes
Follow Bill M.
Unfollow Bill M.
Share Review
Report Review

Is Meetup insane? What twisted logic causes an internet company to create and enforce such hostile policy against paying customers?

On Tue, Oct 11,2016 at 11:58 AM, Meetup HQ <*******@meetup.com>­ wrote:

Hello Bill,
We are writing about your Meetup group, Makers of Phoenix, because we noticed you are hosting online events. Meetup is committed to bringing people together in real life to do what matters most to them. Thats why Meetup groups that are primarily about online interactions are not permitted.

In order to comply with our policies, more than half of your groups Meetups should be local, in-person events. You may host a webinar or online discussion as long as, overall, at least 50% of your Meetups are in-person.

Please review your upcoming Meetups and make sure at least half are in-person. If necessary, remove online Meetups or add in-person Meetups. If you cancel any upcoming Meetups, please issue refunds to members who paid you. You do not need to alter past Meetups.

In 2 weeks, we will review your group again. If your Meetup continues to focus on online interactions instead of in-person activities, it will be closed.

Please see our Help Center information on these recent policy updates. You can also read our Community Guidelines. We reserve the right to remove groups at our own discretion per our Terms of Service.

Thank you for your commitment to Meetup.

Date of experience: October 11, 2016
California
1 review
5 helpful votes
Follow Runner s.
Unfollow Runner s.
Share Review
Report Review

It is so bad, a review more than 1 sentence would be waste of time. Total fail!

Date of experience: October 5, 2016
California
1 review
9 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

I have been an assistant organizer for 3 years and loved the old app. Why did they change it and not ask the organizers of one of the best meetups in the San Francisco East Bay what we thought of the app and gained feedback before they went live with it? It's not user friendly, you can't find comments and the pictures are so small you can't tell who is who. Go back to the old app PLEASE!

Date of experience: October 5, 2016
Florida
3 reviews
20 helpful votes
Follow Scott H.
Unfollow Scott H.
Share Review
Report Review

I have used Meetup.com for Six years as of Nov 2017. They have been a problem ever since I started using them, and the app they just pushed out in Sept of 2016 has taken a bad situation to worse.The only thing this company will understand is falling revenue. They do not even have a contact us button on their main web page. The new logo is more like a blood splatter from a murderer and Rapes and assaults have been associated with this social media site. Be smarter use Facebook. Meetup just sucks. Update: Now they are going to modify the Web-page interface so it looks like the app. Useless non functionality is the goal, Please I beg everyone to just leave Meetup.com they don't give a damn who gets harmed by the unscrupulous organizers who lure people into situations that are not safe. I really wish this social media would have died in 2009, Use Facebook Groups they at least do not cost the owner money to operate.

Date of experience: October 5, 2016
Arizona
1 review
6 helpful votes
Follow Denise H.
Unfollow Denise H.
Share Review
Report Review

WTH - crap
October 5, 2016

They actually PAID somebody to redesign their site? Must be a third grader; it's total crap. Boring and very time consuming. I used to go there quite a lot. It's too boring now.

Date of experience: October 4, 2016
Illinois
1 review
8 helpful votes
Follow Tara K.
Unfollow Tara K.
Share Review
Report Review

Hate the new app
October 5, 2016

I absolutely can't stand the updated version of this app! So much more difficult to navigate. Can't see all the events for your groups easily. Don't like the look, poor funtionality. It would be nice to at least give users the option of 'classic view'. If you are going to change it, make it better, not worse and hard to use! Especially for new people to the site! Huge thumbs down on this!

Date of experience: October 4, 2016