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Ordered called the same day to make sure it was not a subscription they told me no you will never receive any more products then they charged me for another kit $300 I called to cancel thought it was we moved have no idea where or who got the kit they r still sending to my old address and charging my CC My husband brought his statement to me and said I thought you canceled this I did called them they wanted to send me another kit nonono I want my money back no help so I will take it up with my CC I do not want them to have my new address who knows what they will send and charge me again I canceled it CC has been informed to not accept charges from them what a scam Always read reviews first and I didn't shame on them SCAM SCAM
The product is ok but very expensive once you get past the introductory offer. I have cancelled the subscription service twice both times have received emails confirming the cancellation but the company is still sending their products and charging me for them. Now I have to cancel and put a fraud alert on my credit card. Cindy Crawford needs to talked a look at her company business practices Do not buy the customer service is a scam and the product is not worth the hassle
I used the 5 piece starter kit for 2 days. By day 2, my face was itching and burning. Took off products and used a different lotion during the night. Woke up to my face and eyes being so swollen and it looked like I had a chemical burn. Do not recommend these products if your skin is at all sensitive. I'm on day 2 of the aftermath and under my eyes are still so swollen and my face is still burning. If I could give this product negative stars, I would... 1 star is too many. On a positive note, Customer service was great. They provided a full refund without having to return the products at my cost.
I used the trial size they send out and by the time I finished the product I already had 2 full size bottles of both shampoo and conditioner. They were shipped so fast I had no time to use the trial size. I tried to cancel future shipments but they came anyway and I was told to return for a full refund so I did but they could only refund half of my money. I'm out 145$ now!
There is absolutely no way Cindy Crawford uses this product. Her endorsement of this makes me think that she's a money hungry celebrity. Save your money, this doesn't work
The rest of the products. I thought they were ok. A little on the expensive side for what you get. The Aging Cream on the other hand completely BURNED my face! This picture is on day 3 of the burns. Never had a reaction like this before. Save your face and test all products to play it safe. Never looked like this before..
The products are not good, the company forces you to pay for a subscription that you did not want and when you call they serve you in a disrespectful manner. What a shame for Cindy Crawford. No wonder there are so many disputes reported to the Better Business Bureau and ongoing lawsuits alleging harassment of individuals.
I went to order her products and they wouldn't let me because I live in Ontario Canada they lost money from me they should think of shipping to Canada
I canceled the subscription and was told I did not owe the remaining 80.21 but they will hound you for it until doomsday..
I'm glad to see that I'm not the only customer with the same issue. Somebody needs to do something about it. After I placed my original order, they sent I guess a replenishment which I never received. So when I saw the charge in my credit card I disputed and the bank got me my mi ey back and now they still want to tell me that so have to pay the Balance for something that I never received. They are reporting me to a collection agency still. Never seen that with any other company in my life. They are nothing but a scam
I have used any meaningful beauty for going on 4 years. Have always loved the product itself. However, the packaging the pump on the anti-aging day cream doesn't work. I reported that to HR to the company over a year ago and so I stopped using it. They replaced it but it was the same issue. So I stopped using it. I recently ordered it again and the same thing the pump doesn't work. So once again I called to report it to HR. I should be simple to listen to your customers and make adjustments as needed Other than that, I'm very happy with the product.
The only thing that kind of worked was the dark spot corrector and that was even disappointing. Waste of money!
Yes, I meant what I said! I was super excited to try the MB products. I saw the commercial on TV and thought ok why not? I had no idea that it was a monthly subscription. Two weeks after receiving the 30-day supply that was $60, I had a charge to my bank account from MB of almost $100. I went to the bank and cancelled my card. A few days later, I received larger bottles of MB in the mail, and I figured ok this must be why it costed $100. Thought ok that's the end of it, but I was wrong! I receive a letter in the mail stating that I owe and additional $186. I called customer service to determine why I am still being charged for additional product I had not received and the lady on the phone, who mind you had a difficult time communicating with me because I am from America, eventually informs me that the charge is for the "90-day" supply they sent me and that the first $100 was just the first installment of the $289! By the time I figure this out the "60-day" money back guarantee is lapsed. Sending an unknown 90-day supply and charging $289! Not just another 30-day supply, but 90. After refusing to pay, I received a letter in the mail stating that if I do not pay it will be sent to collections and go on my credit report. THIS IS A SCAM! YOU'VE BEEN WARNED!
This company practices unethical business practices. They automatically enrolled me in some membership that charges my card without my permission. DO NOT BUY!
The title says it all. I did ONE buy purchase and suddenly, the next month was being charged again. Apparently it is a membership, which I never did authorize. Then they had the audacity to not provide the paper to print for the return so I can be refunded. I have to wait for the product to arrive, pay the stamp to return it, and wait for them to return my money. Dishonest conpany to say the least.
Tried the night cream for the first time last night. Woke up with a swollen itchy face. One eye lid puffy and stinging. Almost like a chemical burn. Returning.
I'm a new customer and sadly didn't read reviews before buying. I've used about a week and my face is or was burning before I stopped using is. Now my face is dry and flaking really bad. No amount of moisturizer helps. I canceled subscription so I hope they really did cancel it.
Terrible! So misleading. My skin is worse! I actually had fairly nice skin before using. Do not purchase. Cindy Crawford probably has enough money not to scam people. She is a disappointment. Trying to cancel is like a full time job.
It didn't do anything for my skin I was very disappointed!
Then they took another 105 dollars out of my account without my authorization I had to cancel my debit card so they couldn't take any more money out of my account.
This company charges you unexpectedly outrageous prices! I canceled the membership as I was charged less than 30 days after receiving their product which wasn't good at all! Then I'm told I still have a bill for over $300! I told them that there products do not advertise for that amount at all. The representative said it's in the fine print. I said it's definitely not because I read all if it because I was concerned that something like this would happen. That representative then says I'm sorry about that! I said wow us all I can say at this point! This company is taking your money without your knowledge for their products and charging alot more than advertised! I pray my money is refunded! I screen shot the entire conversation in case my bank needs proof as I will be disputing these charges!