MDGReviews 5,387

Was very upset that whoever setup my payments read the info from my acct wrong and tried to charge an acct that wasn't mine. Then I get this sorted out and the delivery was delayed for 2 weeks AFTER the first payment was made after the acct was fixed. Then having to deal with someone that refused to be helpful and I had to talk to supervisor to have it dealt with. Then to be told Delivery would STILL take 10 more days for delivery. And NOW I have my Laptop and it is running absolutely DREADFUL. I don't know what you did but it seems I got a RETURNED laptop or refurbished. NONE of the original packing was on the laptop.

Absolutely disappointed with the current shipping rates, to ship basic things have become hundreds and hundreds of dollars nearly doubling the cost of your item. I've been a long-term customer with MGD and I have bought large things like fridges, huge televisions and I've never paid much more than $150 shipping, my current purchase will be my last purchase. Bought two items not very large $600 shipping... definitely not worth it in the end, but i neesed these items, so its almost like they know they got you. I also work in the transportation industry, so I'm very aware of how much it actually costs to ship things and this is astronomical.

I been a MDG customer since 2011. Since 2011, I have never missed a single payment until a few weeks ago, something went wrong between banks and I ended up missing a payment. Before this happened I had a credit of over $2000 and was planning on financing a laptop. I called customer service and they said I had to pay $35 for that error that happened and than my credit will be back. I gladly agreed to pay the $35 but my credit did not return to where it was, I now only have a credit of just over $900. I have called and emailed MDG to try and get my credit back to where it was and its been 2 weeks now with no response. I will not be financing anything else if my credit doesnt go to where it was, I should not be punished for 1 missed payment due to banking errors.

Im STILL waiting for my bed. Its day 3 of failed delivary attempt. Day one i took the day off work, apparently the truck broke down however I didnt recieve a call to advise this happened, loss of pay and no bed. Day 2... bed was delivered 3 hours prior to arranged time, without a phone call while my 12 year old child was home who is obviously not the appropriate age to sign, while i was at work in another city. Again another night with no bed.
No help from call center at number provided, still dont know when I will actually have a bed to sleep in and Im paying for a product I dont actually have in my possesion. Not impressed.