Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MDG

MDG

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MDG?
grey stargrey stargrey stargrey stargrey star

MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Kamran M.
Unfollow Kamran M.
Share Review
Report Review

Mdg is good but delivery company is slow still waiting for my order. Never happed before dont know what is taking so long call them everyday but still same response maybe it take a month to come

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2254382) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
Follow Harry G.
Unfollow Harry G.
Share Review
Report Review

Question
July 9, 2018

Bonjour! Je voudrais savoir pourquoi le livreur de UPS as laisser le colis devant ma porte à la vus de tous, j'aurais pu me faire voler mon portable es-ce que tout les livreur de UPS font cela?

Date of experience: July 7, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.

Un ticket de service client (2221960) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.

De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344

Canada
1 review
1 helpful vote
Follow Shaysta A.
Unfollow Shaysta A.
Share Review
Report Review

Great!
July 9, 2018

Amazing stuff very happy with my order great merchandise! Keep it up also the staff are great! The only thing I would recommend is more stuff

Date of experience: July 6, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
1 helpful vote
Follow Abigail L.
Unfollow Abigail L.
Share Review
Report Review

Good
July 9, 2018

I had recived my tv but i never recived my ps4 that was appart of the packege can u please let me know what happened

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2234394) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Texas
1 review
1 helpful vote
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

Painful process
July 9, 2018

After a week and a half of verifying information I received a damaged product. I will not be doing business with this company again.

Date of experience: July 6, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2245368) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
2 helpful votes
Follow Marc F.
Unfollow Marc F.
Share Review
Report Review

Smile
July 9, 2018

I like to deal with mdg. Small payment and you got it right away. Finally you just have to quit smoking,

Date of experience: July 6, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
2 helpful votes
Follow Jake B.
Unfollow Jake B.
Share Review
Report Review

Awesome company
July 6, 2018

Really awesome company beats easyhome any day i would definitely order from them again hands down the best

Date of experience: July 5, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Texas
1 review
2 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Happy with service Tv came in a little over a week delivery guys were nice tv had no damage works amazing bought 75 Samsung very happy

Date of experience: July 5, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

New York
1 review
1 helpful vote
Follow Tangela W.
Unfollow Tangela W.
Share Review
Report Review

Deliveries very time-efficient
July 6, 2018

Customer service is very helpful, deliveries are very time-efficient. The items nice quality products.

Date of experience: July 5, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
Follow Tammy M.
Unfollow Tammy M.
Share Review
Report Review

Always reliable
February 18, 2021

Enjoy using your site. I am always happy with the service I receive from you. I will always use you and will recommend you to my friends

Date of experience: July 5, 2018
Canada
1 review
0 helpful votes
Follow Anne D.
Unfollow Anne D.
Share Review
Report Review

Extremely disatisfied
July 5, 2018

Following the delivery of the two sofas I am extremely dissatisfied with the service:

1-The deliverer left only the two boxes, and it was myself who had to develop that.

2-I also had to assemble the pieces.

3- To my surprise the Sofa set I ordered online is not the same as I was delivered and in addition it is defective.

A) The living room set is not reclining we have no possibility to incline it especially since it has no button for this purpose.

B) After assembling the last piece for the back of the chair has three places there is a defect in the clips the pieces do not fit as the clips are too spaced, which means that it is impossible for us sit down, see the pictures for more details.

I want to tell you that I am not at all satisfied with all the disadvantages that it has brought me. I demand from you that the payment be suspended until the problem is solved if not I would be obliged to suspend your payment with my banking institution.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2254783) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Florida
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

The only disappointment is the fact that my delivery is now sitting in a warehouse just minutes away from my home, yet I have to wait almost an entire week to have it delivered to my home. For a logistics company, they are not that good at logistics.

That is my only complaint. The customer service and communication up to this point has been very good and they have been very responsive.

Date of experience: July 4, 2018
Canada
1 review
0 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review

Effortless purchase.
July 4, 2018

I picked what I wanted, applied for the credit, got the computer. Very easy and effortless purchase.

Date of experience: July 3, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
1 helpful vote
Follow Pascal J.
Unfollow Pascal J.
Share Review
Report Review

Easy to communicate
July 4, 2018

Good communication. Easy to talk to. They did make sure everything was clear and understood.
Thank You.

Date of experience: July 3, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback

Canada
1 review
1 helpful vote
Follow Taryn E.
Unfollow Taryn E.
Share Review
Report Review

Very satisfied
July 4, 2018

Very happy with the service Milos gave me, very responsive to emails and very professional. This is my 2nd time ordering with him and its been smooth and easy both times.

Date of experience: July 3, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Pennsylvania
1 review
1 helpful vote
Follow Lonnie R.
Unfollow Lonnie R.
Share Review
Report Review

I have dealt with MDG on two accounts and I am completely satisfied with the products and the price is always right.

Date of experience: July 3, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

California
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

I ordered a 58 inch samsung tv. Just a couple of days ago. I saw the same television advertised on your site for $50 less..

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2172503) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Texas
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

I really can't complain a whole lot. Main complaints consist of not getting the game that I was told would come in the One X bundle... but hey... its just a game. It got replaced by 2 games I'll probably never play. Only other complaint was that the verification process took a little while. Maybe there's a way to streamline that. But other than that, I made the initial payment, waited a few days for verification, got my One X bundle 9 days later. Overall pretty happy with this deal. Happy enough to purchase again once I get this transaction out of the way.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
Follow Michel S.
Unfollow Michel S.
Share Review
Report Review

Excellent service
July 3, 2018

Service rapide et courtoit. Le service à la clientèle et de qualité. Il réponse à vos besoins avec respect. Excellent Expérience client. Oe service de credit et rapide. Je le recommande.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Canada
1 review
0 helpful votes
Follow Stephanie D.
Unfollow Stephanie D.
Share Review
Report Review

Not very good
July 3, 2018

The laptop I got is slow and id rather return it and get my credit back and the case for the laptop I never received.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2241879) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE