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McDonald's

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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GB
13 reviews
8 helpful votes
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Good food
September 12, 2018

Good food
Hygenic enviornment
Good sitting arrangement at outlets
On time home delivery
Professional executives

Date of experience: September 11, 2018
Texas
6 reviews
2 helpful votes
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Great Meals..
August 27, 2018

The value meals here are great for those that just want a little to eat or those that don't have much money! They have the 1,2 and 3 dollar meals! When I'm having to budget, I usually pick off of the value menu!

Date of experience: August 27, 2018
Hawaii
17 reviews
104 helpful votes
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I occasionally eat at my local restaurant when I need to grab a quick bite while out running errands. I choose McDonald's specifically because I know exactly what I'm going to get when I order.

I love the consistency in the taste and quality of their products. I also love how spotlessly clean their restaurant is. I have grown accustomed to this over the years. My only issue is that the prices are never consistent. But hey! It won't stop me from ordering a double cheeseburger if that's what I'm craving. Their French Fries are still the best anywhere on the market!

Lines move along quickly and efficiently, cashiers are friendly and efficient. Dine-in or take-out, doesn't matter. The quality is the same. Wish the pricing was equally consistent.

Date of experience: August 20, 2018
Florida
1 review
1 helpful vote
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Absolutely disgusting.
August 20, 2018

Gross would not aptly describe how disgusting the food was: stale muffin, uncooked sausage, old food. Terrible odor. McDonald's is a case study in end-stage capitalism. No one thinks the food is edible but they survive because it has nothing to do with demand - they're too big to fail.

Date of experience: August 20, 2018
Georgia
16 reviews
11 helpful votes
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Very Satisfied!
July 17, 2018

Whenever I go to McDonald's, I usually order the same thing to the point they remember it! Every once in a while I'll change it up but I've never had my order wrong or cold!

Date of experience: July 16, 2018
India
2 reviews
1 helpful vote
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Cool place to hang out with friends and the burger was always good in taste. Mc Puff is really nice.

Date of experience: July 2, 2018
California
3 reviews
2 helpful votes
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Well often close by MC D location Lapalma/Carmenita bad service, rude, charges not consistent, Kiosk help? Not accurate and difficult to get someone to help... SAD..

Date of experience: May 14, 2018
India
2 reviews
1 helpful vote
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Yummmyyy...
April 5, 2018

The place is very convenient to use as a hunger ender. Cozy sitting arrangement is there, high end cleanliness is there. Cool place to hangout

Date of experience: April 5, 2018
West Virginia
22 reviews
15 helpful votes
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Poor Communications!
March 19, 2018

My father and I visited the Bridgeport WV McDonalds store on Main Street. My father went to the front counter asking for toilet paper. He asked 5 different employees including the manager on-duty. Not one of the 5 employees would respond to him verbally. They acted like he was speaking a foreign language. I asked the young man who served our drinks about getting toilet paper for my father. He jumped back away from the counter and just stood without saying one word. What is the Problem!

Date of experience: March 19, 2018
Texas
10 reviews
58 helpful votes
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I wanted to try the mobile pay and was super happy that the deal for that day was the filet-o-fish buy one get one free! I even customized my order with extra tartar sauce! It was fast and easy. I also customized my order for a large Sprite with no ice!
I was the only one there who did a mobile order, so it was easy for them to see my order!
I don't like leaving my credit card info on an app, so I just swiped and deleted it from the payment area on the app when I got home!
I ordered from my home and McDonalds is only a few minutes away from my home.
I'd recommend it and will use it again!

Date of experience: March 8, 2018
GB
3 reviews
1 helpful vote
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Always Yummy!
February 6, 2018

I Have Such A Great Amount Of Good Memories With McDonalds. Every Sunday We Go There As A Whole Family For A Dinner. Always Delicious And Cheap.

Date of experience: February 5, 2018
California
2 reviews
10 helpful votes
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I recently ate at a new McDonalds. The new style minimalist décor sucks. It is about as warm and inviting as the departure lounge of a third rate airport. Two tone gray, silver etc. for colors, yuck!

Date of experience: January 26, 2018
Michigan
2 reviews
1 helpful vote
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Great taste, but customer service can only go so far when there are so many locations. I was thrown a bag of burgers which had the wrong toppings.

Not lovin it, McDonalds.

Date of experience: January 24, 2018
Colorado
4 reviews
4 helpful votes
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I really like it.
January 23, 2018

If you are on the way to work/school and just want a quick meal that's pretty good, you should go to McDonald's. Plus their french fries are SO GOOD.

Date of experience: January 22, 2018
California
2 reviews
2 helpful votes
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Not upto the mark
December 21, 2017

Improve your standards and hygine please.
Food is good but not the hygine.

Staff needs to be more friendly

Date of experience: December 20, 2017
Louisiana
2 reviews
3 helpful votes
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I went inside McDonald's in avondale. Asked 4 different employees could someone plz come clean the table I was sitting at with my grandaughter. Only to see no one was coming to clean off tables. I cleaned the table off myself after I had purchased $14.00 worth of food and drinks for my grandaughter. When I contacted the corporate office they sent me a free meal coupon. WOW after paying $14.00 for me and my granddaughter something to eat and had to clean my own table off. This is pothetic! Will take my money and business elsewhere!

Date of experience: November 7, 2017
Colorado
66 reviews
78 helpful votes
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Horrible.
October 30, 2017

McDonalds has the worst tasting burgers. And God forbid that dang ice cream machine is still broke 15 yrs later! Go to Sonic or Wendy's!

Date of experience: October 29, 2017
Canada
1 review
0 helpful votes
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Danger lol
September 19, 2017

Well lets put it this way lol

Mcdonalds, Mcdonalds and Mcdonalds. Other than it can give you diabetes, obesity etc. tastes pretty good lol

Date of experience: September 19, 2017
Texas
4 reviews
33 helpful votes
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I want to thank McDonald's for having large handicap bathrooms for people in wheelchairs. Some Wheelchairs are bigger than others and I no longer worry if I will be able to get into the bathroom and up next to the toilet the way I need to when in McDonald's. The only problem is the grab bars are actually in the way when I try to lift the arm of the wheelchair up so that I can slide over onto the seat I can't without hitting the grab bar so I have to move my wheelchair up which makes it harder for me to transfer. Thank you for giving wheelchair users and others a safe place to go.;-)

Date of experience: August 10, 2017
Texas
1 review
0 helpful votes
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Filth of restaurant
August 10, 2017

Took my grandkids to McDonald's yesterday and the tables and high chairs were so filthy it was disgusting! I literally had to clean everything and wipe everything down bc it was so covered with food and residue from the past uses.
I live in a small town and our McDonald's is Directly by a interstate exit in Van Buren, AR. I am embarrassed now that I know people who see that mess will associate it with our town.

Date of experience: August 9, 2017