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McDonald's

1.8

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McDonald's Reviews Summary

McDonald's has a rating of 1.8 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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Massachusetts
1 review
1 helpful vote
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McDonalds getting expensive and Cheap
December 17, 2021

A medium size Orange Juice which the size has changed to be small! Is $2.99! I can buy a whole gallon for that! And they forgot half my order and I had to drive all the way back from work!

Date of experience: December 17, 2021
Connecticut
1 review
0 helpful votes
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Snack wrap
December 8, 2021

When u guys gonna bring snack wrap back to CT the snack wrap is the best especially barbecue and ranch pls bring it back as soon as possible

Date of experience: December 7, 2021
New Hampshire
1 review
0 helpful votes
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Messed my order up
December 6, 2021

At night time they suck I'll tell you right now because I just ordered $55 worth of stuff and I didn't get a couple of my things and then I go back 10 minutes later to get a 40 piece meal and they sat there and screwed that order up again

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Amazing food
December 2, 2021

The service was amazing the food came out fast and the people were so nice and they gave the exact change i am going to go here hundreds more times.

Date of experience: December 1, 2021
South Africa
1 review
0 helpful votes
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Rude waitress
December 1, 2021

We couldn't even just change seats the the one waitress (Katlego) was rude to us. The food is very great and the waitresses are nice excluding Katlego
The manager is very nice

Date of experience: December 1, 2021
South Africa
1 review
2 helpful votes
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Rude service
December 1, 2021

Waitress called Kathlego trying to be nice now after being rude. No disrespect but everyone should be treated the same way and no racism should be allowed.

Date of experience: December 1, 2021
Georgia
3 reviews
0 helpful votes
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Breakfast
December 1, 2021

We have been reluctant to visit McDonalds Katelyn due to restaurant hours but today we decided to give it another try, our food and drinks were both special orders, they were hot and everything was correct.

Date of experience: November 30, 2021
North Carolina
1 review
5 helpful votes
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Cold Coffee Junk!
November 28, 2021

Do not put something in your menu and advertise as ice coffee. This is the disgusting hazelnut water and syrup in Mc Donald GA exit 101 off 75 highway. What a waste of money!

Date of experience: November 28, 2021
Arkansas
1 review
2 helpful votes
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They were horrible
November 26, 2021

They took forever to get my food I was starving all we ordered was a happy meal and they told us to go to the pick up lane we had to S three times for honey mustard and they were just so horrible the girl seemed very sorry so I'm stead of a one I'm giving them two…

Date of experience: November 26, 2021
AE
1 review
0 helpful votes
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MacDonald's
November 19, 2021

My name is Ryan and I am in third grade in Indian High School. Today I went to shindaga branch in burdubai.the people there were very arrogant. They told that they wouldn't give food without cash. But we gave card but still they wouldn't give us food

Date of experience: November 18, 2021
Illinois
1 review
0 helpful votes
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Fries stink
November 13, 2021

Its been years now that the fries at certain McDonald's in my town taste and smell like old old stale grease, And the fries are so skinny that they are either burnt or are chewy like they hav a wax coating.

Date of experience: November 13, 2021
California
3 reviews
1 helpful vote
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Eating Cardboard!
November 2, 2021

How is this place open?!
It was 1230p.m. And I was impressed how fast the drive thru was moving, with 2 order stations for 1 drive thru. That's where my good impression ended! I ordered a Big Mac combo because they don't have a double bacon cheeseburger combo. The fries were tasteless and the Big Mac was like eating cardboard with wilted lettuce and sloppy with tasteless special sauce! It had been years since I had a eaten at a McDonald's and after today, NEVER AGAIN!
Plus no napkins in the bag added to my displeasure!

Date of experience: November 2, 2021
Colorado
3 reviews
10 helpful votes
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Poor Service
November 1, 2021

I just came from the McDonalds in Highland, CA. It was busy and I waited in the line for 16 minutes to order. When I ordered 3 McGriddle breakfast meals at 10:33 they said they stopped taking breakfast orders at 10:30.3 minutes! After I waited on them for 16 minutes! This location has got my order wrong so many times and I've had missing items several times. My grandchildren won't be happy but I am NOT going to McDonalds any more. This was the last time!

Date of experience: November 1, 2021
Florida
1 review
3 helpful votes
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Girl needs a vacay
November 1, 2021

Girl taking our order obviously needs a vacay or a job working with dead people or farm animals cause she doesn't know how to converse politely with humans.

Date of experience: October 31, 2021
Texas
1 review
1 helpful vote
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Awesome!
October 26, 2021

Yummy chicken nuggies and fries! It tastes awesome! Nothing can possibly beat the appetite I leave for McDonald's.

Date of experience: October 25, 2021
Michigan
1 review
2 helpful votes
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On 10/25/21 Store #4486 Gave the Best drive thru service in history. The people moved right along and purchased there order, I got a Thank from the clerks who worked both windows. So today was a good day. I had it my way with Mc Donalds... Thank You... Hapoy Customer

Date of experience: October 25, 2021
Wisconsin
1 review
0 helpful votes
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Chicken
October 18, 2021

Their chicken is sometimes dry but their double qaurter is really good. I get the double quarter pounder when I go but that is the only good thing good thier

Date of experience: October 18, 2021
Utah
1 review
1 helpful vote
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…Just EW
October 13, 2021

OK so I know some people like this because it has " good pricing" but they would have to PAY ME to eat there again. First of all I want to say… what the heck is that chicken made of? Terribleness? Queasyness? I don't know all I know is it's not chicken. Also literally every single time I go there I have at least three hairs in my meal! I cannot stand that place! Never ever go there! They have terrible customer service and they almost never give you refunds and always give you the wrong meal! I haven't gone there for like at least two years when I went last week! Hurl. I would explain but then we would have a new outbreak called "why is everyone throwing up?" All you should know is NEVER go there EVER!

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
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Horrible
September 24, 2021

Gross, ridiculously slow, poor presentation and customer service. Terrible system needs better management.

Date of experience: September 23, 2021
Estonia
2 reviews
1 helpful vote
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I'd like you to know you are the best fast food restaurant. Always delicious food and very fast service

Date of experience: September 20, 2021