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McDonald's

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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Iowa
1 review
1 helpful vote
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Messes up food
October 24, 2022

Mcdonald's always messes up my food a LOT like when I order cheeseburger ONLY pickles, they have a 75% chance to put mustard, ketchup, and onions on it.

Date of experience: October 24, 2022
North Carolina
1 review
0 helpful votes
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McDonald's 10/10
October 22, 2022

I love McDonald's so much and the food is so good they really added everything I asked for go get McDonald's!

Date of experience: October 21, 2022
Canada
1 review
0 helpful votes
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They are my morning dew early in the morning they need more workers like them very polite that way i like to go there every early in the morning

Date of experience: October 19, 2022
Singapore
5 reviews
0 helpful votes
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Good Customer Service
October 15, 2022

McDonald's, One of the best place to eat every other day. Healthy and tasty food. Very good service. The feel is comfortable and relaxing.

Date of experience: October 14, 2022
Florida
2 reviews
1 helpful vote
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I am a sweet tooth and love vanilla milk shakes. I usually get my vanilla milk shakes from Chick-fil-A. Which are nice and thick and taste very yummy. But, today I bought a vanilla milk shake from Mac Donald's. Seriously folks, This milk shake is WAY TOO SWEET! I will not buy Mac Donald's milk shakes, anymore. Corporate, should buy these shakes and sit around the meeting table and taste them. Lol.

Date of experience: October 11, 2022
India
3 reviews
0 helpful votes
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Great Service
October 10, 2022

Friendly staff. Fast really have changed over the past months. The food is fresh and hot. They act like they're glad that you are there. And they worked well together. Happy to see that McDonald's us improving.

Date of experience: October 10, 2022
India
4 reviews
1 helpful vote
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Good service
October 10, 2022

I ordered a food from mcdonald and it never disappoints me with food qaulity and delivery services. Thanks for the tasty burger.

Date of experience: October 9, 2022
Ohio
1 review
0 helpful votes
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Horrible. Dining room closed waited 10 minutes in drive through line and another 10 minutes for the food. Food was Luke warm and not very good.
Again horrible.

Date of experience: October 7, 2022
North Carolina
2 reviews
1 helpful vote
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I called the corporate office of McDonald's today and they have an excuse for everything even though their service is horrible they've got an excuse for it being horrible to make them not look so bad but you know what folks McDonald's is just about at the bottom of the pickle barrel I told the young lady at customer service I don't want to hear an excuse I want to hear how you're going to fix the problem and I said I will never ever in my life spend money at McDonald's again I don't know why I even spent money there in the first place McDonald's I thought couldn't get much worse but they proved me wrong over and over again they are absolutely disgustingly horrible horrible horrible and charging $9 for one of the raunchy $#*! hamburgers my Lord what nerve

Date of experience: October 6, 2022
Missouri
1 review
3 helpful votes
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What happened?
September 29, 2022

A Big Mac has been one of my favorites of fast foods! Recently I have seen horrible pictures and comments. I ignored thinking they were just rare incidents. Mistake! I was craving one and hadn't had McDonals in almost 2 years. Something has gone terribly wrong with the meat! I thought the bun was stale and then I dismantled. The "meat" looked nothing like beef but really looked like rubber. I've never seen any burger from anywhere resemble that. I did not get sick and I'm shocked! I googled and all I could find ere claims of 100% beef. I don't think so….

Date of experience: September 28, 2022
Pennsylvania
1 review
1 helpful vote
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Happy meals
September 28, 2022

I had happy meals almost everyday growing up and now I have depression. They didn't make me happy enough apparently. Do not recommend.

Date of experience: September 28, 2022
Massachusetts
12 reviews
27 helpful votes
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Nice surprise
September 28, 2022

Had to go to the CVS across from this McDonald's and had some wait time for my ride back so decided to hop into McDonald's. I wasn't expecting anything special but I was really surprised found and experienced. First off a very polite and friendly young lady took my order. For my drink I chose a small black coffee (cause coffee anywhere but home is usually a disappointment) as it turned out the coffee was fresh, tasty and hot. My breakfast order came quickly and once I settled in and opened everything up noticed that the whomever made my meal neatly placed everything on it (not lopsided). Nice! Everything I ordered tasted great that I actually enjoyed ALL of it. Now not to say that eating in McDonald's turns out to be a bad experience but I never noticed people there going beyond the norm but this place did. From the first contact to the worker who held the door for me on the way out and 'wished me a great day' I truly like the entire experience. I hope this wasn't a rare event and I lucked out, I hope this is how this location treats it's customers and for that matter other locations and for that matter everywhere else on this planet but I know that's not possible. For now, all I can close this review with is to let McDonalds on North Main Street in Leominster, MA made my day! Thank you to the entire morning staff for that!

Date of experience: September 26, 2022
Indiana
1 review
1 helpful vote
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I give them a 4 because their fries aren't that salty and good and their teas aren't that sweet and if you want non sweet they aren't that unsweet and if you want sweet they aren't that sweet.!

Date of experience: September 22, 2022
Malaysia
1 review
0 helpful votes
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Pelayan sangat biadap terhadap customer. Tidak pandai layan customer dengan baik mcdonald centre point

Date of experience: September 18, 2022
California
1 review
1 helpful vote
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Disappointing
September 16, 2022

Because of health reasons I don't do McDonalds very often anymore but the last 2 visits were a disappointment for sure. The French Fries were limp as well as soggy with a gross oily taste, were as before they were crisp with a meaty potato flavor. Also had the Fish Filette Sandwich which was pretty much the same. A month or so ago I had the Quarter Pounder which grossly lacked flavor. Went to the McDonalds by Los Coches in El Cajon Ca. *******.

Date of experience: September 16, 2022
Virginia
1 review
4 helpful votes
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Terrible manager
September 16, 2022

McDonald's - Food service
The McDonalds in Newport News Virginia has a terrible general manager. She has an condescending attitude, a loud squeaky voice, she is rude and likes to argue. That combined with a Puerto Rican sounding accent is scary. She also discusses problems out loud with the employees so the customers can hear her yacking like an uncontrolled mad rooster.

I am sure she has had many complaints and i cannot understand why she is still working there. She reminds me of the female DMV examiners of years gone by with tall combat boots and a whip...

Date of experience: September 16, 2022
Washington
1 review
0 helpful votes
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I hate your food it sucks
September 14, 2022

Your food sucks I hate your food I will never go back there again i hate your breakfast I hate your food it sucks

Date of experience: September 14, 2022
Ohio
10 reviews
18 helpful votes
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My cat
September 12, 2022

I was going on a walk with my cat John Jr and I was going to the front door to get a McRib cause they were back and it's once and a lifetime. When I exited the restaurant my cat got loose and was run over. When I proceeded to crumble to the floor I heard some workers laughing. To be fair the McRib was really good but my cat died.

Date of experience: September 12, 2022
Canada
1 review
1 helpful vote
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Quality
September 12, 2022

Look at the real pictures and compare with the advertised picture. Are they really the same?
Not even a good quality

Date of experience: September 11, 2022
Colorado
1 review
0 helpful votes
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The burgers the chicken sandwich the fish fillet r dry like they sit under the light for hours. The employees just don't care! And the price's r much higher for the poor food quality food u pay for! Didn't even get receipts that.

Date of experience: September 10, 2022