Matte CollectionReviews 287

I am in LOVE with my Matte Collection swimsuits. I put on a few pounds during the pandemic and was dreading swimsuit season as none of mine fit. One of my girlfriends told me to check out Matte Collection and I loved all the styles! I found perfect ones to accommodate my "new body", so I bought a few suits. The quality is amazing and were exactly as they looked online. I'm feeling summertime fine(whatever that means in a pandemic) poolside! These swimsuits gave me a new boost of confidence.

Thank You!
-Tiffany Singletary

As a new customer, I was Leary of buying a swimsuit online but quarantine had me bite the bullet. I am sooo pleasantly pleased that I did! There were many options and I went with a suit that covered my arms but exposed my cleave because I have to hit them hard where my strengths are. The bathing suit fit beautifully and my boyfriend was drooling when he saw it. It arrived the same week I purchased it and I had tracking details.

Thank you Matte Babes! You earned a new follower.

I wish I came on here before ever making a purchase with them. Customer service is non existent. They don't have a phone number so you can't call and they don't reply to emails. This was my first time ordering from them and will definitely be my last. I also will warn everyone not to shop here at all. I find it sketchy that all reviews on their website are 5 stars. The swimwear is cheap and they did not refund me for a swimsuit that I ordered and never received!

I ordered from this company and only received half the items I paid for (keep in mind that standard shipping is $12 with a 1-2 business day turnaround). I received half of my items almost a week later and I have YET to receive the rest of my items (almost 2 weeks now). I inquired about getting a $12 shipping credit since I had yet to receive my items. They proceeded to tell me that they do not give credits. But what about the customer? I paid for shipping and expected to receive my items in a timely fashion, but no I'm waiting for my items and it has been 2 weeks. Very poor service! Will not recommend!

I purchased a bathing suit from this company wary of the reviews. It came in one week as expected and fit great! I'm currently waiting on 2 more which have yet to shop. This is for anyone concerned about their legitimacy. I suspect they are a small operation and can't keep up with the demand.

Matte Collection does not give you your credit back after they received a return! I made multiple purchases, the first one I had to return some pieces and immediately was processed and received a credit. I used to buy a few more that I had to return because all the suits fit differently. I returned successfully and they said they processed credit and I NEVER received it! I've emailed at least 6 times and now they don't answer! So you might/might not get your money back!

It's ridiculous as it's a credit so I have to use it on their products!

I purchased my items on Tuesday early afternoon, 24 later I sent two emails no response, I sent a DM in the evening advising that I have not received a tracking number and matte rep advise the items was purchased yesterday and we ship within 24 hours, I advise that we are speaking 24 hours later and no update on shipment, matte rep stated the package is not ready and she will try to get it ready in order to ship on Thursday. Mind you I pay extra for a two days delivery because I was going out of town and if they would of really shipped it within 24 hours I would have received it but there shipping is actually 48 hours and the tracking on the delivery still states the package is still in Atlanta. I will be requesting a refund once received and NEVER ordering from them again. HORRIBLE!