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MatchReviews 1,219

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Match Reviews Summary

Match.com exhibits a polarized reputation among its users, with significant concerns overshadowing its strengths. Positive feedback highlights the site's potential for connecting users, particularly for younger demographics, and its broad user base. However, a predominant sentiment reflects dissatisfaction with customer service, marked by unresponsive support, unjust account terminations, and perceived deceptive practices regarding subscription fees. Many users report frustrations over a lack of transparency and the prevalence of fake profiles, leading to a sense of mistrust. Overall, while Match.com offers opportunities for connections, its customer service and business practices warrant serious scrutiny.

This summary is generated by AI, based on text from customer reviews

service
219
value
228
quality
222

We monitor reviews for authenticity

Virginia
3 reviews
4 helpful votes
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A Totally Failed App
February 19, 2023

They just redesigned the mobile interface - it's a total failure! Clearly, they didn't do extensive testing and get feedback from users. It's time to get rid of Match. Given what they just did with the app, they demonstrated gross incompetence and that they don't give a damn about their paying customers who keep them in business. Close this site down! It's passe as a has been.

Date of experience: February 18, 2023
Florida
1 review
1 helpful vote
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This group is match, zoosk, et all it is
Run byhigh schoolers that don't want college degreed white women on their site

Date of experience: February 17, 2023
Illinois
2 reviews
8 helpful votes
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A while back I created an account on Match.com. I didn't activate it, as I was not sure if I am ready for it. I created an account and never messaged anyone. On 2/5/23, I decided to "pull the trigger" on this. And I found out my account blocked. I called match, they could not find a reason and said that "someone from higher support will contact you". Boy, did they ever. I got an email from Franchesca Jimenez, that stated that "your Match account has been terminated. We believe this action to be in the best interest of our member community.

Any new accounts created will be subject to review and will be immediately terminated."

No explanation was given. I repeat, I NEVER activated my account and NEVER contacted anyone on match or from my match account. So I emailed her back directly and asked for a reason. Her response was precious. "Due to our privacy practices, we cannot disclose specifics about any Match account, including your own. ". Basically "We can ban you, and we won't tell you why". I repeat I NEVER, EVER activated my account or contacted anyone on match or from match. BEWARE, if they can do it to me, without ANY explanation they can and will do it to you, regardless are you a paying customer or not. STAY AWAY.

Date of experience: February 9, 2023
New Jersey
1 review
2 helpful votes
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Not worth the money
February 2, 2023

Been paying for several months and have been set up with several scammers. They say they do a check but it took me 2 minutes to look up the phone number and find out they were not who they said they were. Will not use the site again as you can meet just as many scammers on other free sites.

Date of experience: February 2, 2023
Algeria
1 review
0 helpful votes
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Nice one
January 25, 2023

لو محتاج إلي

قبول في أدسنس
تصدر نتائج البحث
ترافيك تقدر تبيع له منتجك أو خدمتك

أي كان هدف موقعك فأنت تحتاج إلي ترافيك و زائر مستهدف ، وده مش هيحصل غير بالمحتوي الجيد اللي بيقدم للزائر المعلومة اللى بيدور عليها.

المحتوي ده مش مجرد كلام فارغ من المضمون ولا مجرد موضوع تم نشره بموقع أو مدونة.

المحتوى القيم والمقالات تحتاج إلي إحترافية وخبرة بيهم بيتم إختيار كلمات وموضوعات الناس بتبحث عنها ، وكمان بناء وتنسيق المقال من

المقدمة
الفقرات
العناوين فرعية وثانوية
الخاتمة.

شاهد المنشور المثبت في حسابي لمزيد عن الأسعار ورأي بعض العملاء أقدم خدمة كتابة مقالات
بالمواصفات التالية:

*جودة الصياغة
* تنسيق للمقال
* اختيار كلمات مفتاحية ذات نسبة بحث وسعر مرتفع "للمهتمين بأدسنس"
*الإهتمام بقواعد السيوـSeo
* ما يضمن لك سرعة الأرشفة.
*ويضمن لك تصدر نتائج البحث.

لمن يريد التعامل التواصل خاص

ملحوظة:
سعر المقال 500كلمة =1$
سعر المقال 700كلمة =2$
سعر المقال 1000كلمة =3$

مدونة عقول مبدعة للمعلومات

Date of experience: January 25, 2023
Virginia
1 review
4 helpful votes
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Match. Com
January 22, 2023

I should have just set my $108.00 on fire! What a joke. Don't waist your money. They do get rid of scammers quickly. The dating pool is small. Also anything you get with your premium subscription is just ONE a month. I'll never get my money back from these cons!

Date of experience: January 22, 2023
Indiana
1 review
2 helpful votes
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First they charged me 67.00 x2 for 3month subscription. It should have been only 67.00 for 3months. YOU CANNOT
TALK TO CUSTOMER SERVICE EVAN IF ITS. MON- FRIDAY.
THEY GIVE an option to chat which is super frustrating. I asked forca refund of 67.00 so they canceled my account without my permission. I cannot access app but they have 67.00 of my money now. Chatting about AN ERROR IS NOT GOOD CUSTOMER SERVICE. The communication is extremely poor. And they lack of what concerns you gets twisted by the the direct communicato through texting
I have never seen such a confusing over something that is simply. Don't waste your energy sign up unless you have time to waste for the poor communication about your account subscription. -10

Date of experience: January 21, 2023
Washington
1 review
1 helpful vote
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Horrible
January 15, 2023

Very few matches that met my requirements. Constant offers to "upgrade" to see better matches. When I cancelled my account I was suddenly matched with 2 people, one of which was an obvious bot asking about my experiences and the other looked legit - however it was deleted after 3 hours.

Date of experience: January 15, 2023
Georgia
1 review
1 helpful vote
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HORRIBLE
January 11, 2023

Beware! There is no real customer support. No human to talk to. I have been trying to cancel for three months. I stayed logged in so I forgot my password. When I select "forgot my password" the system tells me it has sent me a link to reset. That link never comes. When I email customer support they reply with a bunch of jibberish that doesn't even apply to my concern or tell me to do all of the things I have already done. You can't get out. It's HORRIBLE! There are good, responsible dating sites out there. Match is not one. For example, try OUR TIME. While on that site I needed assistance a couple of times. I could call and talk with a real person and when I was ready to cancel and forgot my password all I had to do was call and someone helped me and everything was resolved in less than 5 minutes. Not MATCH. Do yourself a favor and stay far far away!

Date of experience: January 11, 2023
California
2 reviews
7 helpful votes
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Money making scam
January 9, 2023

Within 10 minutes of joining match, match shows me "highlights" of only super attractive, very good men, but then ask for money to send them likes. What a joke these dating sites are! And in the meantime, the people I am free to discover and send free likes to happen to not be very attractive.
Match knows what they're doing with this algorithm. It's wrong and I've lost respect for them. I don't believe they are truly in the business of matching people.

Date of experience: January 8, 2023
Texas
1 review
1 helpful vote
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Not seen your friendly
January 3, 2023

I have been on the site for three months or more. Texas is a large city never have anyone within a hundred miles of Texas from me to contact. No pictures to choose from are just look at.

Date of experience: January 2, 2023
Iowa
1 review
0 helpful votes
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Do not recommend
December 23, 2022

Found that most of the guys just wanted sex. No one was genuine. Prefer that guys actually want to get to know and date not hook up

Date of experience: December 23, 2022
California
1 review
3 helpful votes
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Be Cautious of Match.com
December 10, 2022

Match.com is a hub for scammers. Match.com is the reason I lost $1.2 million. They match me with a scammer named Frank Mason. Match.com did not give me any tips or warning of scam. I thought that since they are charging money they would screen their members. Match.com sent me tips and warnings after all my money was taken from me. They do not want to take any responsibility. I contacted them many times and no response. I contacted lawyers and no one would fight Match.com. I guess I am just a little person trying to fight big company for justice. My local law enforcement investigated my case they said that my money was sent somewhere in Ghana via Bitcoins. I am living paycheck to paycheck because of Match.com. I was put to mental institution because of depression, panic attack and tremors. I have experience driving on a freeway and just hitting the wall or a big tree to end my life. One lesson I learned -- avoid any online dating sites esp. Match.com. If I could give a rating of -*******, I would do so. Be careful. I do not want anyone to go thru what I am experiencing now.

Date of experience: December 9, 2022
Alaska
5 reviews
6 helpful votes
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Match.com's customer service is completely inflexible and not helpful at all. They refuse to work on you on any kind of subscription refund or any kind of credit towards your current subscription.

Date of experience: December 8, 2022
Nevada
1 review
3 helpful votes
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Complete ripoff, fraud of a site. Had no access to my paid subscription. They wouldn't help and refused to refund. Their Customer service number had no live agent, their chat takes hours to respond but even when they do they're unhelpful. Paid for a membership on Dec 2, today is Dec 6, and they refused to refund me but was fine about canceling the paid membership. Dont get scam, stay away from this site!

Date of experience: December 6, 2022
Florida
1 review
0 helpful votes
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Waste of time
December 4, 2022

I accidentally subscribed to this site and was unhappy to hear they do not grant refunds. Even if you try to cancel, your account (and your money sits there. All they will do is not auto renew the site. I received one response to a message and after a short conversation, they stopped responding with no explanation. The people who the site allegedly matched me with invariably had at least one or two items that violated my preferences. To say that the majority of the members were unattractive would be an understatement. Apparently the people setting up the matches have difficulty reading the English language because most of them took only a cursory glance to see they were not a match. Save your money because if you sign up they will not refund a penny, even if you notify them withing days of your dis-satisfaction. The format of the website is clumsy, confusing and hard to follow.

Date of experience: December 4, 2022
Texas
1 review
1 helpful vote
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Unimpressed
December 3, 2022

Match when free has good matches who respond once in a great while. Lots of romantic scammers out there though. When you pay they send photos to you of old years back customets. When you do not pay they send the latest but they do not let you respond to them unless you pay them. They have a choke collar on you. This is a very bad daring site.

Date of experience: December 3, 2022
Pennsylvania
4 reviews
10 helpful votes
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MATCH.COM TOTALLY SUCKS
November 27, 2022

Match.com is full of liars, and most of the women you email,( because they're fakes)won't even text you back,even if they are a subscriber, and you paid for the reply option. I blocked over 200 scammers, and no reply losers. The ones I did meet, didn't look anything like their photo. They looked like rejects from Fat Girl Farm.! You're better off going to a bar, or a strip club. These disfunctional idiots can't function in the real world, that's why they are on Match.com

Date of experience: November 27, 2022
Pennsylvania
1 review
0 helpful votes
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Awful
November 22, 2022

What a horrible site, they didn't listen to my preferences nobody interesting all old man it is terrible don't even waste your money! It made me more depressed! And I'm a beautiful woman that's fit an interesting, horrible, horrible experience

Date of experience: November 21, 2022
Virginia
1 review
4 helpful votes
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I am thinking many of these reviews are paid. Match was a horrible service that literally took 2+ months worth of subscript to match me with scammers. It is full of bots and algorithms that did not match my preferences. Please don't waste your time or money. As a money- making business- I'm sure they will find a way to filter this review. Dating is hard enough without people cashing out in our heartbreak. Match is not the only one.

Date of experience: November 14, 2022