MatchReviews 1,220

I would have to say my experiences on this site are mixed. After learning how to sort through the scammers and fake profiles, and sending out a lot of emails that were not responded to, I did manage to get quite a few dates. These went really well at first and I was even in a brief relationship, but most of the women seem to have various types of mental health issues that take a while to manifest. It has been a roller coaster of getting my hopes up about someone only to find out that there are barriers due to underlying "issues" that they have. This is not the site's fault but may be endemic to the types of people who tend to use it. The old fashioned way of finding dates, ie. Getting involved in some type of activity and meeting the people who are interested in that which you will then have in common, may be the best approach after all.

Very expense. You are immediately overwhelmed by fake profile contacts and phishers. They become very easy to identify, they all have basically identical scripts they seem to follow and they all have the same grammatical errors. You are drowning in them. You contact their customer service who says sorry, but you responded to one so now you cannot get a refund because you used the site. THIS SITE IS A RIPOFF - DO NOT USE IT

Match.com is borderline scam! They offered me a free upgrade that meant that my auto-renewal got re-enabled and I ended up paying even more than last month because of the upgrade. I think it comes down to me not reading well enough, anyway I'm 100% convinced that a serious website just wouldn't do this. It's the same kind of trick they try to pull when they tell you that you have to wait 24h before disabling the auto-renewal, tricks to make you forget!
I've immediately contacted the customer service that beside being polite didn't give in an inch, I tried to push even too hard for my taste but still nothing.
I don't dislike the website itself, it's just not great! I'm a web developer and it's simply outdated I guess. Also if you think that you are gonna sign in and find the love of your life try and be realistic: ain't that easy.

I signed up for the free 72 hour trial subscription. Of course they want your credit card number dating that if you Cancel within 72 hours your credit card won't be charged! I Canceled in less than 48 hours only to find out that MATCH. COM HAD CHARGED MY CREDIT CARD $129 "AS SOON AS I SIGNED UP"! I called Match. Com & they ASSURED ME THEY'D CREDIT MY MASTERCARD! THAT'S BEEN A YEAR AGO THIS MONTH & I THEY STILL HAVEN'T REFUNDED MY MONEY! MY ADVICE TO ANYONE OUT THERE CONSIDERING THIS "SCAM"... DO NOT DO IT!

Hideous hideous hideous experience. DON'T BOTHER! So many fake (male) profiles of people trying to enter the UK and preying on women to help them. Lots of profiles with terrible spelling and grammar or just weird phrasing, let that be your first clue. Secondly, they are 'never married' and don't have any children (usually). They tell you that they are disappointed with the site and immediately want to exchange email/phone numbers. Don't do it. They will have used very handsome photos not of themselves too. Then when you want to cancel your subscription guess what, you are told to log onto the site homepage and when you do lo and behold, no connection to the server, over and over again, even though you can download any other page! This is obviously designed so that you give up or forget and they extract another payment from you. I just called them to tell them all this, Lesley hung up on me! Great! So, if you do want to leave you need to call *******494. This is another business built on greed and dishonesty.

The service Match offers is fine and does what it says it will do. The problem I have with it (and others have had same problem because we compare notes) is that years after you have deactivated your account and closed it every way possible via the site, you will still be seen by others who are active on the site, they can still write you (and think you aren't answering) and friends will walk up to you on the street and say they saw you on dating site (causing problems for you and your partner whom you are currently dating). Apparently there is no way to get them to stop posting your profile and pictures AS IF you are still active on the site.

Match.com refuses to allow you to suspend your account due to the death of a close family member. You can hide your profile or cancel but they still keep all the money. They are a heartless company with no respect for humanity.

I just want to make this clear, YES match.com are 100 % going to go to all lengths to get you to sign up and screw you with all types of lies to keep charging your card worse then probably any company you have ever delt with in ur life. I'm 29 years old and match.com is so bad this is my first time ever writing reviews online. I also need to make this clear if you are not subscribed and are receiving tons of interest its NOT REAL. I would even go as far as saying 95 % is fake. Here are my stats after being a member for an entire year... I was "viewed" 3645 times ( by who or what i don't know) but after an entire year i only had conversations with roughly 10-12 girls, i actually got a date with 3 of them ( sadly all 3 of these girls were fresh out of relationships and were def on the re bound) i messaged probably at least 100 women and 5 actually responded. At one point i did start to feel insecure like whats going on? Ive never really had that hard of a time with women and I'm fully aware rejection is just a part of the process but once it hit really high numbers aka ( less then 1 % ever responded) i knew something was up. Its all fake, a ton of those profiles are inactive and they say the people had been recently online, honestly i don't even think someone was actually really " reading " my messages either. Not to mention i had a ok cupid account and pof while on match, i got ignored 10 times more on match then pof and ok cupid combined. Oh and this was just another interesting experience i also had while on match, there was a girl i was talking to on match and it didn't really go anywhere, one day I'm on pof and i see the same girl so i figured what the hell we could have a laugh cuz we were both on pof. Turns out i message this girl on pof and she has no clue who i am and swears she never has had a match profile. So if this was a catfish scenario who knows but this is just a perfect example of what to expect on match.com or any dating app for that matter. If you also had bad luck on match don't beat yourself up, it wasn't you it was match.com ( you know the ones you gave money to)

Bait n switch! Out 120.00!

Selected the one month 35.99 option. The price showed in the right upper box and i entered my card info. The site charged me 120.00 for six month service and ALL the extra services! I called less than 24 hours later, got a rude lady over seas and told me she could not give any refund what so ever. This site is no longer in the us but farmed over seas. You will not get a refund and they will switch your selected one month membership to their default 6 month and you will get no where calling them. And ive been a member of this site off and on for NINE years. I no longer trust this company

Don't sign up with Match.com. It will cost you hunderds per year for something that other sites honestly do better anyway. They will automatically bill your credit card every 6 months without any notification (because they buried their subscription renewal policy deep inside the terms and agreement when you sign up--even for a free trial). There was no control in the mobile application that I could find to turn off the auto-renewal either. I called to tell them not to automatically renew 6 months ago and yet it's happened again. When I received the credit charge, I called again to request a refund and full cancellation. They sent me a cancelation confirmation email this time but refused the refund because I'd "receieved an email" on the account.

So I've now paid for another 6 months of a service I do not want and will not receive. Even the supervisor refused to issue a refund (although they were happy to offer me a "discount" if I didn't cancel the account). They can't seem to grasp that I cancelled specifically because of their shady billing practices and poor customer service. When I asked the supervisor how he feels about conducting that kind of business practice and model, his answer was "I feel pretty good."

I don't trust them to cancel the subscription. I'll be blocking all future transactions through my bank. Your best bet is to never give them your banking information to begin with.

I signed up on 12/28 and on 1/29 i tried to cancel. Their tech system is so bad that the button to cancel did not work. I called the same day and they were closed since i am in Ca. And they are Dallas time zone. They could not give me a Refund even though it was their fault. THEN I thought to myself: "Maybe i should try this anyway and 'go for it'". Well, there were more and more tech problems. I got interest in my email but when i wanted to contact the men, the EMAIL HIM button did not work. I spent 51 minutes on the phone with a tech person to tell me that i should use Explorer and not Mozilla and that i should go to Match.com website to my account to respond and not use my email :( And even then, nothing worked. I sent a Certified letter for a Refund based on my first desire to cancel within 24 hrs. Which did not work online and they refuse to give me a Refund. That company sucks big time. I am going on EVERY Review site possible to give them a 1 Review. What a waste of my hard earned $130. I should have done my research and read the other Reviews. I think they have a rating of 1.7. It should be ZERO.

They charged me on their automatic renewal? So unethical and greedy for a useless site that doesn't deliver! Will never use it again and will never recommend to anyone. In fact it's so deplorable and the refund policy a joke, angered me so much to write them a review... Don't bother with this site, no one replies, or answers. No one messages or winks. I'm on zoosk get at least messages daily and massive views, so I know it is not me...

Good luck Matxh.com. Your going down, better sites and services out there. Your auto renewal policy will keep your clients angry and away..

Match just took $100 from my account and then sent me an email stating I was "removed from the community". When I called to find out about this, they told me that I would have to speak with their corporate office via email because they do not have a phone! In some ways I am grateful to be done with this terrible experience. Most of the men I have met are wanting a "friend with benefits". It has been a degrading experience all together.