logo

Mark Patrick Seminars

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Mark Patrick Seminars

3.8
markpatrickseminars.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Mark Patrick Seminars Reviews Summary

Mark Patrick Seminars & Associates LLC is a company that offers seminars and programs for weight loss and smoking cessation. The website provides information on the company's services, testimonials from satisfied customers, and contact details.

This summary is generated by AI, based on text from customer reviews

service
32
value
31
quality
25

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Kara h.
Unfollow Kara h.
Share Review
Report Review

Mind blowing
March 1, 2019

I learned so much about the proper way to lose weight! It was explained in a way that was easy to understand and made total sense. I would recommend the weight loss seminar to anyone.

Date of experience: March 1, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Kara,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

California
1 review
0 helpful votes
Follow Dawn W.
Unfollow Dawn W.
Share Review
Report Review

Great experience
February 28, 2019

We are going again, we learned a lot, felt a lot! Larry really made us realize our mistakes in eating and brought it to the head. What a wake up call, just what we needed. Thank you Larry!

Date of experience: February 28, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Dawn,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

West Virginia
1 review
0 helpful votes
Follow william d.
Unfollow william d.
Share Review
Report Review

Delightful
February 28, 2019

Pat was delightful and cared that we lose weight and be healthy. Would recommend to all my friends.

William huntington wva

Date of experience: February 28, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi William,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Ohio
1 review
0 helpful votes
Follow Jessica w.
Unfollow Jessica w.
Share Review
Report Review

Fun
February 28, 2019

This was a fun experience and I am hopeful that it works for me to make more healthy choices. Patrick was the group leader and he did a wonderful job. He was very entertaining and informative during the weight loss session. I love that they offer free future seminars!

Date of experience: February 28, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Jessica,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Ohio
1 review
0 helpful votes
Follow Lorne A.
Unfollow Lorne A.
Share Review
Report Review

Very insightful. I am hoping through the seminar that the course wasn't just a gimmick to sell supplements.

Date of experience: February 27, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Lorne,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

West Virginia
1 review
0 helpful votes
Follow Margaret K.
Unfollow Margaret K.
Share Review
Report Review

Great experience
February 28, 2019

Very informative. Cannot wait to get started living a healthier life and losing the weight. This may get me off some of my medications and save me money and time in the long run.

Date of experience: February 27, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Margaret,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Ohio
1 review
2 helpful votes
Follow Kim G.
Unfollow Kim G.
Share Review
Report Review

Thrilled with results
February 27, 2019

I was a smoker for 41 years. I have tried several times to quit smoking with no success. The toughest part for me is reaching for a cigarette that's not there out of HABIT! 1st week I ate a lot of hard candy. It's been 5weeks and I'm VERY proud of myself! My breathing has definitely improved. I used my inhaler several times a day along with my nebulizer 2 times a day. I haven't used either since being hypnotized!

Date of experience: February 26, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Kim,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback about the seminar, we take this program and what we do as an incredible honor to save people’s lives.

Smoking, as you know is a challenging thing to overcome, however with the “magic of hypnosis” it really makes it so much simpler. As you discovered, because, hypnosis addresses all the different activities that “trigger” you to have a cigarette, once, eliminated using hypnosis, quitting is made much simpler.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Kind regards,
Mark Patrick Customer Care Team

California
2 reviews
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

Very informative
February 23, 2019

Instructor was very impressive overall and informative. Food for thought! Would recommend. Live the free follow up sessions.

Date of experience: February 23, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Carol,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

New Jersey
1 review
2 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Two hours flys by
February 22, 2019

I really liked pat. He's good. Time flew by. Wasn't boring and it worked :) happy to say I woke up not craving a cigarette.

Date of experience: February 22, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Kim,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback about the seminar, we take this program and what we do as an incredible honor to save people’s lives.

Smoking, as you know is a challenging thing to overcome, however with the “magic of hypnosis” it really makes it so much simpler. As you discovered, because, hypnosis addresses all the different activities that “trigger” you to have a cigarette, once, eliminated using hypnosis, quitting is made much simpler.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Kind regards,
Mark Patrick Customer Care Team

Wisconsin
1 review
1 helpful vote
Follow Jason H.
Unfollow Jason H.
Share Review
Report Review

Comfortable experience
February 20, 2019

Larry was entertaining and informative. He made me feel comfortable and excited to be a better me. I look forward to my results after my first session and intetested in more seminars in our area. Highly recommend at least giving this a shot. Thank you for the hope you gave me.

Date of experience: February 19, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Jason,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Virginia
1 review
1 helpful vote
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

I was very skeptical that it would even work out first I've been smoking for 28 years and I don't think anything will give me to quit but I tried it and I still not smoking and I still have no craving for it I'd recommend this to anybody you really want to stop smoking I feel like a brand new person

Date of experience: February 18, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Jason,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback and congratulations on conquering this habit of a lifetime! I’m so happy to hear that you now have stop smoking though I’m not surprised, that’s what we do.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Thanks for your feedback!

Kind regards,
Mark Patrick Customer Care Team

Canada
1 review
1 helpful vote
Follow Pam e.
Unfollow Pam e.
Share Review
Report Review

Sales pitch
February 18, 2019

Mostly a sales pitch for the VERY expensive threee different pills they have, talked non stop about them. Was hypnotized but have not noticed a difference in cravings or appetite

Date of experience: February 17, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Pam,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for taking the time to review our program, if the speaker didn’t make it clear to you that the supplements are not necessary and just an aid I’m very sorry. I would like to ask if you can do us just one small favor if you could click on this link http://www.generalsciences.com/trim-am/ and watch the video and after watching the video imagine if you were conducted the seminar would you feel not only obligated, in fact, required to share the information that the speaker did?

We tried to make it very clear that it’s not a requirement but at the same time we try to balance it out with the facts, supported by 219 scientific references.

Bottom line, we will do “whatever it takes” to make you happy. What can we do to make you happy? Keep in mind, with the seminar you attended you will receive free for one year physiological and psychological coaching to help you succeed.

The physiological addresses all of the different physical aspects that you need to address in order to be successful and the psychological addresses the mental aspects, very unique and why we’ve had such great success long-term with our seminar attendees.

Thank you so much for your feedback.

Kind regards,
Mark Patrick Customer Care Team

Illinois
1 review
0 helpful votes
Follow Lynn R.
Unfollow Lynn R.
Share Review
Report Review

So exciting
February 17, 2019

Our host for the weightloss seminar was Patrick. He was motivating, and informative. His information back up by the hypnosis and I am completely ready for this weightloss! I'll check back in with my results

Date of experience: February 17, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Lynn,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Washington
1 review
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review

Excellent
February 17, 2019

It was a great experience and will enjoy seeing the outcome! Kind of skeptical to begin with, but see the path he took as a good learning experience as well.

Date of experience: February 17, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Justin,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Nebraska
2 reviews
3 helpful votes
Follow Juli L.
Unfollow Juli L.
Share Review
Report Review

Very interesting especially about the eating within 30 minutes after you wake up. Didn't realize it was a lot about buying the vitamin packs. I wanted to quit before I went, had high hopes but wanted a cigarette as soon as I got to my car. Had a few puffs at work that night. Don't think it worked for me. No nasty bugs came to mind when I had a few puffs.

Date of experience: February 16, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Juli,

This is Jennifer from Mark Patrick Seminars' customer care team. I'm sorry to hear the seminar did not work for you as we hoped. A member from my customer support team has sent you an email regarding this. If you need any help, please feel free to contact our customer support department at 609-660-8844 M-F 9am-6pm EST and Saturday 9am-5pm EST.

Kind regards,
Mark Patrick Customer Care Team

Michigan
1 review
0 helpful votes
Follow Dre E.
Unfollow Dre E.
Share Review
Report Review

Worked for me
February 16, 2019

Hypnosis! HA what a joke. Well that was what I thought. I joined a seminar due to multiple tries on quitting. Dont seem to have much willpower. Ive smoked for 16-17 years. I have now been nicotine free for almost a week. Never happened before. Hit a cig twice a day after the seminar, tasted awful and felt sick. Thanks for helping me become a non smoker and make a better life for myself and my kids..

Date of experience: February 16, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Dre,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback and congratulations on conquering this habit of a lifetime! I’m so happy to hear that you now have stop smoking though I’m not surprised, that’s what we do.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Thanks for your feedback!

Kind regards,
Mark Patrick Customer Care Team

Pennsylvania
1 review
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

Encouraging
February 16, 2019

I'm hopeful I now have the knowledge and encouragement to change my lifestyle for good. I have a milestone birthday coming up and I want to feel and look healthier. I feel I am headed in the right direction thanks to Pat. I was surprised how much knowledge I gained about weight management that night. Nancy

Date of experience: February 16, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Nancy,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Nebraska
1 review
1 helpful vote
Follow Leanne a.
Unfollow Leanne a.
Share Review
Report Review

Jeff have us some great info on how our body works & how we can change it to become more effective. I'm hopeful that I can change my mindset and do what I need to do for my mind and body.

Date of experience: February 16, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Leanne,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for complimenting the program the way you did. We take great pride in what we do and though we are confident that we are “doing it right” it’s always nice to get reinforcement.

At this point, it’s not just great to hear how happy you are with the program and the success you’re having, what’s really much more important to us is your “long-term success” though likely with other programs you haven’t had long-term success with hypnosis it really should be significantly different, because for the first time we address all the psychological programming that’s been making you behave in a way that’s averse to losing weight.

The programs such as: “clean your plate starving children in Africa” or “clean your plate and then you get a treat” and so many others programed often as little children have now been replaced with hypnosis. It’s because of this that you can expect probably for the first-time long-term success.

Please over the next 10 years give us some additional feedback as to how you're keeping the weight off once you reach your goal.

Thanks once again for the feedback.

Kind regards,
Mark Patrick Customer Care Team

Massachusetts
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

It works! Very effective
February 16, 2019

Larry did a great job! It was positive, informative and fun. I'm on day 6 of no smoking and I have no desire to smoke either! I would highly recommend hypnosis to anyone who really wants to quit smoking. Thank you so much!

Date of experience: February 15, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Patricia,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback and congratulations on conquering this habit of a lifetime! I’m so happy to hear that you now have stop smoking though I’m not surprised, that’s what we do.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Thanks for your feedback!

Kind regards,
Mark Patrick Customer Care Team

New York
1 review
0 helpful votes
Follow Tina D.
Unfollow Tina D.
Share Review
Report Review

I walked in a 1-2 pack a day smoker for 33years. Haven't had a cigarette since I left the seminar. I am a happy non smoker

Date of experience: February 14, 2019
Mark P. Mark Patrick Seminars Rep
over a year old

Hi Tina,

This is Jennifer from Mark Patrick Seminars' customer care team. Thank you for your feedback and congratulations on conquering this habit of a lifetime! I’m so happy to hear that you now have stop smoking though I’m not surprised, that’s what we do.

I would like to also suggest that you don’t get too confident and participate in our free one year coaching program just simply read the emails that you get weekly with tips on stopping smoking and staying a non-smoker. The free coaching is there for insurance purposes and only takes about five minutes per week, not a bad investment, is it? Five minutes a week, just to make sure you remain a happy healthy very attractive lifelong non-smoker!

Thanks for your feedback!

Kind regards,
Mark Patrick Customer Care Team