I made some pants from fix measurements I submitted. They are inconsistent. One pants came in well and accurate to the measurements. The other in the same order came in with the back rise 2" too long and thighs 1" too large.

Good luck trying to get them to correct that. I had to pay a local tailor to alter the pants.

The inconsistency is bugging me. Feels like a gamble if u were to order from them.

The customer service is poor as well. They either can't understand my English or choose to answer them obliquely. Instead of addressing the problem, they rephrased it to say that front and rear rises have to be different. I am not hopeful.

Before you make your purchase consider some facts below about this company. I have made 3 purchases in the past year and half:

#1. On their website you can find a statement saying if the piece of clothing shipped to you did not fit, they can offer to make a new one. This is a lie. Their Customer Service is nonexistent and will reject your claim 100% of the time. They will tell you that based on their measurement "report", they are 100% correct and you are 100% wrong and therefore go #@($* yourself. Even if you submit to them photos of wrong size, they will still refuse to agree with you. Basically a bunch of people paid to say "no" to you.

#2 If your order came with perfect fit, lucky you, you had a good tailor, but don't expect it to be consistent if you plan to continue buying from them.

#3 The size of my last pair of jeans ordered a month ago came totally off with the fact that I gave them FIX measurements (FIX=exact measurement of the cloth without including stretch). On Average the rise, waist, thigh measurement were all off by more than 1 inch, the back rise was off by 2 inches.

#4 There will be no refund or exchange.

#5 Also good luck if you dispute the purchase through Paypal because more than likely Paypal will rule in their favor because this company has put in some kind of statement saying by purchasing from website, the customers have agreed to no refund and no exchange. This was my real experience through an actual dispute with them

Each time I have ordered from these people they don't deliver. This time, the waist was 2" less than the measurements I sent.

All of a sudden this becomes MY problem!?

I just received my 7th order from MakeYourOwnJeans.com. The quality of manufacture is exceptional as always. It took two orders to get my measurements where I wanted them, and I've tweaked and tuned them with each subsequent order. As a tall person, it's absolutely impossible to find jeans that fit. Being able to order ones that fit flawlessly is worth its weight in gold. So in the end, I'm a huge fan. If it takes an order or two to work out your ideal measurements, it's still worth it. The prices are low compared with getting custom jeans made in the US, so you still come out ahead after a few orders. After that, it's an amazing experience.

I sent fixed measurements. The jeans didn't fit. I thought it was me until I got out the tape measure and realized they were about 2" off in the seat and 1" in the thigh. I returned the jeans at my expense at which point they sent photos claiming the jeans were correctly made. The problem was that they were not measuring seam to seam. Instead, the tape on the right seam was at 1" (or 2" in the other photo). I pointed out the obvious scam. I'm looking for another review site where I can post these photos. Their motto: Our jeans fit whether they do or not.

I sent fixed measurements from a favorite pair of blue jeans following the instructions, and the jeans I received are off in every measurement. MakeYourOwnJeans refuses to fix their error, even when presented with evidence that the jeans are the wrong measurements. I had to get American Express involved to get a refund. Spend your money elsewhere.

I've been using myoj for a couple of years now and generally found that the clothes they send are exactly the measurements I have provided. Anything badly fitting has always turned out to be my measurements rather than their error.
The biggest problem I have had is to find out exactly what blends they are using for their non denim fabrics.
Their quality of fabrication is fine and now that I know how to measure I'm quite confident of getting what I ordered. For the relative cost of the clothes I have found them to be good value.

Again echoing the numerous terrible reviews of this company, I ordered a pair of jeans and the front and back rise measurements were off by 3 inches and the inseam was only 27" despite following their instructions exactly. Emailing with them is just as useless as everybody else stated, they refuse to accept that they cut the jeans wrong and will not refund the purchase despite offering them photographic proof of the errors. I am currently trying to get Mastercard to charge this back right now.

EDIT: Good news, Mastercard charged this back... to all of those where the experience has been terrible (wrong measurements, etc) take the time to dispute this with your credit card companies.

Crap crap crap. Used to be good when they first came out but now the measurements come out wrong they dont give you the denim type you select sometimes and the quality is terrible. They will not offer you any help when a mistake is made on their behalf... I really wish you ccould rate them negative -5's STAY AWAY STAY AWAY!

Try SQjeans. Great customer service and quality made jeans. They made a mistake on my first 2 pairs and Hitesh the owner made it right by sending me two new pairs no charge. They are great!

Bought a pair of jeans online.
Thighs too tight. Button hole a struggle to use and poorly stitched.
Complained to the company and even sent them back only to be told.
"There is nothing wrong with the jeans and you are wrong".
Stay away from this company.
They will not admit wrong doing. They will not replace the jeans.
They amazingly offer you a 50% discount on a new pair of jeans.
"Fool me once, shame on you. Fool me twice, shame on me."
No way would I give them on more dollar and nor should you.