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MakeMeChic

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MakeMeChic

1.9
makemechic.com

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MakeMeChic Reviews Summary

MakeMeChic has a rating of 1.9 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MakeMeChic most frequently mention credit card and customer service. MakeMeChic ranks 417th among Dresses sites.

service
7
value
5
shipping
6
returns
6
quality
5

We monitor reviews for authenticity

Oklahoma
1 review
2 helpful votes
Follow Ira B.
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I know that you all love to shop online! However, never never shop online from this company: www.makemechic.com. Here is my terrible experience. Don't buy anything from this company! They are NOT REALLY PROFESSIONAL. The website said that it takes 10 (ten) days to ship your order. I placed my order on Thursday, 01/26/17@ 09.34 AM. I have called the California office so many times and not a SINGLE SOUL ANSWERED THE DAMN PHONE since Friday, 02/03/17. You can only chat online with an Agent (Jessica) on their website. She is probably not even a human being. She must be a robot. She can only keep saying over and over her apology for delaying my order. They took the payment, they promised that they will ship my order, but after 30 days they never delivered all their promises. They are DAMN SCAMMERS!' Earlier today, Thursday, 02/23/17@ 09.00 AM (4 weeks after I placed my order), she told me to call FedEx with a Tracking Number (AGAIN!) When I was talking to a FedEx Agent (Karen), she said that FedEx only has the label and no package since the very beginning. Jessica of Makemechic told me to wait another 3-5 days after 30 days of waiting. Or they will refund me. You can find this company also here in FaceBook, Twitter. This is horrible service and they are just a bunch of LIARS! Just stick with www.amazon.com and don't be another victims!

Date of experience: February 23, 2017
Anna S. — MakeMeChic Rep
over a year old

Hi Ira,

Thank you for ordering from our website, and we are so sorry for keeping you waiting.

Fedex won't update the tracking information before the package arrives the Fedex US center, and the package is on the way from our warehouse to Fedex center, it normally takes 3-5 business days, please kindly understand.

Sometimes the package might be delayed in the US customs, if it takes more than two weeks, please contact our customer service, we will process the refund to you.

If you have any other concern, do not hesitate to contact us.

California
1 review
2 helpful votes
Follow Amanda L.
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Doesn't deserve 1 star
February 21, 2017

This company is a complete waste of time and money. It took weeks to receive the boots I ordered and they were not the boots I paid for. After the company requested I mail them the boots back asap, which they got back a few days later, It then took them another 3 weeks to send me the right boots. The boots were not true to size at all. I am usually a size 8 1/2 and I ordered a 9. The 9 were way too small. I had to mail these boots back which cost me $14.00. So I lost 2 months of my time and $14.00. Also, the headache it takes just to speak with someone and having to submit a ticket to get any customer support. Do not order from this company!

Date of experience: February 21, 2017
Anna S. — MakeMeChic Rep
over a year old

Dear Amanda,

Thank you for ordering from our website, and we are so sorry for all the troubles.

We have measurements on the each product page for your reference when purchasing, hoping to make it easier for you. We know that is not good enough and still might cause trouble to our customers, but we’re doing everything we can to work on that.
Please contact our customer service, we will also refund you the shipping charge.

If you have any other concern, do not hesitate to contact us.

California
3 reviews
3 helpful votes
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Poor poor quality
January 27, 2017

Never again will i order from makemechic.com clothes is such poor quality not to mention way off with their sizing. Also ships from Hong Kong so takes long to recieve order!

Date of experience: January 25, 2017
Anna S. — MakeMeChic Rep
over a year old

Hi Laura,

Thank you for ordering from our website, and we are so sorry for letting you down.

We have strict quality assurance before each product is packed and shipped, if the items came with defection or bad quality, or is not like the pictures on the website, please send us a few pictures of the items you received, we would surely help you with the return and make this right for you.

Besides, the sizes on our site are not standard US or UK sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you. We know that is not good enough and still might cause trouble to our customers, but we’re doing everything we can to work on that.
We would also check with our suppliers to keep this from happening to other customers, your help would be much appreciated.

Apologies again for all the trouble, and please do not hesitate to contact us if you have any other question.

Louisiana
1 review
2 helpful votes
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Clothes are ripped and poorly made.
Like from the Dollar Tree.
And they won't refund our money.

Date of experience: December 28, 2016
Anna S. — MakeMeChic Rep
over a year old

Dear customer,

Thank you so much for ordering from our website and we are sincerely sorry if our items did note live up to yout expectation. We have strict quality assurance before each product is packed and shipped, making sure they are delivered to you as advertised. There might be slight difference between the real thing and the pictures on our website due to different light exposure and viewing screens, we’re sorry for the hassle.

Feel free to contact [email protected] if anything, we will get back to you very soon.

Yours sincerely,
Makemechic Customer Care

California
1 review
1 helpful vote
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I order some gifts for my wife off this site back in the first week of December. The items didn't actually until the 20th of this month like two whole weeks after i put the order in. They told me they shipped it back on the 13th but the item did not leave the factor until the 20th. I haven't got the items yet so idk the quality. However, it wont be here by Christmas so I already just bit the bullet and gotten more items of amazon. I'll be returning these items but gauging by the reviews i should prepare myself for another whirlwind.

Date of experience: December 22, 2016
Anna S. — MakeMeChic Rep
over a year old

Dear customer,

Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.

Please kindly understand normally, it takes about 24-72 hours for us to process and ship your order. Once it’s processed, transit time typically 4-10 business days (excluding weekends and holidays).

We are apologize again for all the trouble, feel free to contact [email protected] if anything, we will get back to you very soon.

Yours sincerely,
Makemechic Customer Care

Colorado
1 review
1 helpful vote
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Satisfied
December 21, 2016

I have ordered from this site 5 times, beginning October 2016. Only one item was no longer available and I was refunded the $8.90. I am pleased with each item. I ordered a pair of low boots, which are just as described. The quality of the clothing is satisfactory casual wear. I have not purchased any business attire.
Ordered placed Order received
10/24 10/28
11/05 11/18
11/29 12/12
12/01 12/15
12/21

Date of experience: December 21, 2016
Georgia
2 reviews
2 helpful votes
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Great Site
December 8, 2016

I have ordered from them three times before and haven't been disappointed yet. Idk why they ship stuff separately, that's annoying, but it's all good quality. I've gotten four pairs of shoes from them and one bodysuit. The shipping can take a while for some things but then some of my stuff I got witching a couple weeks. I really like this site so far.

Date of experience: December 7, 2016
New York
1 review
3 helpful votes
Follow Aqsa C.
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$#*!... DONT SHOP HERE
October 20, 2016

Worst online store ever. I ordered something in the beginning of September and it said standard shipping 7-15 days. I was like ok, its normal whatever. Two weeks later I am still waiting for my order and I go into my account to see that it hasn't even been shipped yet. A few days later when it is shipped out, I am sitting here tracking it. By the third week, wondering why I still haven't gotten it. I click on the tracking number and find out that the "package is damaged. Please contact seller." NO $#*!ING EMAIL or any notification from the vendor to tell me that. I had to go in myself to see this $#*!. Needless to say, I don't know what shipping policy they follow. So, I tried to call customer service and found out there's no contact number. Not surprised. I emailed them requesting my refund and they were unwilling to provide me that. Only an exchange. So I gave up and decided to use my credit towards something else and I ordered in the beggining of October and yet here I am again two weeks later waiting for my order and the status still says shipped. Oh, and guess what? There is no tracking number yet. It's almost $#*!ing November. NEVER EVER EVER ordering from these people again. Seriously one of the worst online shopping experience I have ever had. I wouldn't even give it one star.

Date of experience: October 20, 2016
Florida
1 review
7 helpful votes
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They don't ship your order until they get a complaint email! You will be waiting weeks for your items! & they're so unprofessional they don't even care if your upset about the delay. I wasn't offered a discount or anything! (not that I would ever shop here again) Ladies beware! When I finally get it I'll let you guys know if I'm happy with the item

Date of experience: October 7, 2016
Georgia
2 reviews
8 helpful votes
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Know what to expect
September 26, 2016

I've used this site many times since i noticed it carried many of the same items i had ordered from NastyGal at a fraction of the cost.( i mean i ordered the EXACT same pair of shoes i also ordered from NastyGal.) i've only been truly bummed about one thing, a bathing suit. It was laughable. Everything else i've been pleasantly surprised. Quality you should expect from this sort of site is ranging from Forever21 to NastyGal. Most stuff is shipped from china so don't expect fast service. Ever. It's just not going to happen. Really surprised at all the reviews from people who aren't aware of where their cheap clothing is being made and shipped from. Order and be patient. Stuff generally arrives between 10 days and two weeks. Good site for trendy cheap clothing.

Date of experience: September 25, 2016
New York
2 reviews
12 helpful votes
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Love this site!
September 26, 2016

I ordered a pair of thigh high boots from this site and I genuinely can't understand why the reviews on here are so bad. Shipping did take a little while but my card was only charged once, and the boots I received are of amazing quality and I'm absolutely in love with them. I have 100% trust in this site.

Date of experience: September 25, 2016
Hawaii
1 review
24 helpful votes
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Scam site?
June 26, 2016

I ordered two dresses and a backpack over two weeks ago, and still haven't received anything. Everytime I try to check my order information, it's virtually impossible to contact anyone at the company. Not sure if this is a huge scam, but I'm calling my credit card company asap to dispute the charge, because I'm pretty sure I'll never get anything from this phony site. It's a shame because I really wanted my purchases.

Date of experience: June 26, 2016
TT
2 reviews
23 helpful votes
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They went downhill
May 29, 2016

Something is up at makemechic.com. I loved their clothing, website and shopping experience until recently. My past 2 orders have been chaos. After waiting so long (few days), I get a shipping notice, only to check and realize that I've also been notified that items went out of stock. This is after my card has already been charged! On 2 separate occasions? Come on man! Then to add insult to injury, whatever is left of the order and on the 2 occasions for me, the order ended up with only 2 items, they then ship them separately. That is additional costs for me since I then pay to ship my packages from the US to the Caribbean. So I ended up paying for 4 different packages for 4 different items which made me spend so much money that the orders didn't make sense anymore. Then, I have to be asking back for my money when I see weeks past and nothing.

I also had a separate incident where my card was charged twice by them and I can't get back my money back (over US80.00) up to today! I created tickets requesting assistance, been back and forth with my bank and all my bank need now is one more minor piece of info and makemechic refuses. O, the CSR responded to me saying "Honestly, I don't see what is the issue here. Maybe you got back your money." How rude! I am without my money, they cost me additional money by shipping each item separately and then I get attitude fro customer service.

I am no longer going to shop with them after shopping there continuously for my friends and I since 2012. Whatever has changed there has caused them to go downhill. My co-worker is also scared to order from them after seeing what I have been through and she warned her friend whom she recommended. Her friend made large orders because she has a small store. Meanwhile, I still have to do without my money since 2 months ago!

You lost 3 customers in one area mmc. Hope you fix whatever is going on.

Date of experience: May 28, 2016
Minnesota
1 review
29 helpful votes
Follow Kayoua K.
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Ordered some things that were declared to be of good quality, to be more specific, I ordered a pair of heels, a pair of sandals, and a shirt. Everything arrived within two weeks but when I opened the package everything was just thrown in there. There were no boxes for the shoes, the shirt was unfolded and just crumpled in there. The shoes were such bad quality. There was no padding at all in the shoes so it was just a straight covering of plastic. You could see a whole bunch of glue on the outside of the shoe where they glued the soles to the shoe and it was white glue, not clear. The shirt wasn't even the same one as I had ordered.

Date of experience: September 7, 2014

From the business

Shop women's clothing at MakeMeChic.com and save. Affordable prices on women's fashion clothing, shoes, boots, and accessories.


makemechic.com
Founded in 2006
Pomona, CA, China