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Magento CommerceReviews 3

3.3

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Magento Commerce Reviews Summary

The company presents a mixed reputation among its customers. On the positive side, users appreciate the flexibility and feature-rich nature of the open-source shopping cart, particularly valuing its suitability for small to medium-sized businesses and the variety of available plugins. However, concerns arise regarding customer service, with reports of unfulfilled promises and a lack of support after initial transactions. Additionally, users have noted challenges with manual installation and ongoing development bugs. Overall, while the product offers significant potential, the company must address its customer service shortcomings to enhance user satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

Germany
2 reviews
1 helpful vote
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Quick set up. Easy to manage. Good for a small to medium-size e-commerce business. Great variety of plugins.

Date of experience: September 20, 2019
California
2 reviews
4 helpful votes
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Don't trust this company
September 3, 2015

Don't trust this company at all, what ever the sales rep Dave Johnson promise you, he will disappear after you you make the first payment,
This company doesn't respect the contract or promises

Sam

Date of experience: September 2, 2015
9 reviews
29 helpful votes
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Open source shopping cart that is FREE - I am using Magento ecommerce software for the solution of my online business needs. It is a feature rich open source ecommerce solution. I am provided with a level of flexibility that can control the look, content and functionality. I was able to get the software free of cost. However, the installation is done manually and there are a few development bugs that need to be resolved maybe in the coming upgrades. I run a small business and I really think that it is a software for medium to large businsses.

Date of experience: July 14, 2008