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Three words perfectly describe Macs4sale: lying, deceitful crooks.
I ordered a Mac display from them in mid-August. Their website clearly showed the item as in stock, and the price seemed reasonable, so I placed the order. I received an order confirmation and even a delivery notification for the following day. What actually arrived was the wrong monitor, shoved into poorly wrapped packaging.
I immediately tried to return it, but even that became a farce. It took a full week just to receive return instructions. Once they finally got the incorrect item back, I was told the correct monitor would be sent out "straight away". That was an outright lie.
For over a month, I was fed nothing but excuses and empty promises:
"we'll send one out,"
"I'll personally look into this,"
"we definitely have them in stock."
Absolute nonsense. Not a single thing was ever dispatched. Just endless lies, delays, and time-wasting emails until I finally lost all patience.
I then requested a refund. Surprise, surprise, that hasn't happened either. Instead, I received yet more false assurances, followed by complete radio silence. Emails are now simply ignored.
I'm currently £310 out of pocket with no product, no refund, and no resolution whatsoever.
AVOID. AVOID. AVOID. Macs4sale will not honour your purchase, they will not honour your refund, and their delay tactics and dishonesty — particularly from Kashif and Mudassrah in the Accounts Department — are disgraceful.
If you are reading this then you have done the right thing in doing your due diligence on checking this company's reputation on Trust Pilot. DON'T risk your well earned cash with Macs4sale, you will lose it!
