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I ordered from a Dutch‑language webshop that advertises a "30‑day money‑back guarantee" and an "easy return process."
Unfortunately, the received product was disappointing. The quality is poor and does not match what you would expect based on the website and product photos. The sizing is also completely incorrect.
When requesting a return, it turned out that the item can only be returned to China, with shipping costs of €25–€50. This information was not clearly disclosed before purchase.
After weeks of email correspondence, I was only offered partial refunds (10% 20% 30% 40% 50%), but no fair return option within Europe.
It was also only after the purchase that I discovered the payment was made to a company based in Hong Kong.
In my experience, both the product quality and the return handling do not align with what the website promises. I would advise others to be cautious and read everything very carefully before ordering.
