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Lso Reviews Summary

LSO/Lone Star Overnight is a regional parcel delivery company in the Southwest, offering express shipping services with fast overnight delivery at affordable rates. They provide a range of services, including next-day Express Service by 8:30 am, 10:30 am, and 3:00 pm, as well as E-Commerce and Overnight Ground Shipping and Parcel service.

This summary is generated by AI, based on text from customer reviews

Texas
56 reviews
40 helpful votes
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I made an order from Target and 3 of my items are being shipped through LSO. On Targets website it says the items are in my city but when you click on the tracking number, it takes you to the tacking page for LSO where you have to manually input each tracking number. According to them, each item is on the complete other side of the state. I'm in South TX and each item says they're in North East TX. None of the tracking numbers on LSO's website even have delivery dates or even delivery estimates. There's no way to sign up for tracking updates and no way to contact them. There's no phone, web contact us form, or even a chat bubble on their website anywhere. I called Target and asked about this and the guy kept contradicting himself saying LSO would send me texts and then said they don't send updates. I had to get the phone number emailed to me from a different representative after I was gaslit by the first. I will update this when all 3 items get delivered. What kind of shipping company doesn't offer tracking updates through sms or email?
Edit 4/26/23:
All 3 tracking statuses have updated to out for delivery. Estimated delivery time is before 12:30 pm today. I'd like to know how they went from picked up in Dallas to suddenly being out for delivery in Corpus Christi. The driver must've drove all night! I will update when I get them.
Edit 4/26/23:
All 3 packages were delivered at 3:16 pm, after being rescheduled 3 times. Nothing was damaged and everything was intact.

Date of experience: April 25, 2023