On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lotus Leggings Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very fast in responding to messages, able to answer my question accurately, good quality leggings, fast delivery. Thank you Lotus Leggings
I really wanted to buy some leggings, but I decided to check out their BBB status. They have SO many complaints and a HORRIBLE BBB rating. Compaints tend to be VERY VERY slow shipping, shipping to the wrong address, failure to follow through with refund/cancelling orders. Then their are complaints of poor quality. Too bad because they look SO cute!
Hi Valerie,
Thank you for your feedback. We hope that you give us a chance. We’re a growing company and that growth is never without its mistakes. Rest assured that whatever mistakes we have done in the past we have already corrected them to ensure we only provide quality products and service. You may send us an email our customer support at [email protected] if you have any questions. And we would be glad to assist you anytime
Thank you
Lotus Leggings
Ordered 2 leggings and they took about 2 weeks to arrive. Tracking is provided and any issues are quickly addressed by their very informative and helpful support team. Uk size 10 and I ordered L in the regular leggings and in LotusX, regular ones fit great but LotusX seems to run a bit larger so I will exchange those. Love the feel of the leggings, they don't go sheer when I stretch and the print is lovely. Would happily order from them again.
I just received my order today, I ordered two pairs of leggings on sale. The material is great - they're not cheap cotton, and I can tell they'd be able to go through a lot. My only poorer experience was that the Facebook page recommended ordering a size up, so I did, and when I received them they were still too small. I tried on one pair and they were very sheer.
I'd order again, but I'd be very wary about sizing in the future.
Hi Jen,
Thank you so much for your review and we apologize for the inconvenience. You may send us an email at [email protected] and we would be happy to process a replacement for you. Again we apologize.
All the best
Lotus Leggings
I ordered a pair of leggings for my sister, and not only is the material great quality and they fit perfect, but they also got here with quick shipping, just in time for her birthday! Love, love, love.
Hi Diana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I ordered 2 lotus leggings and love them. They arrived quickly. When I had a question, the support team answered very promptly.
Hi Mary,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Fits perfectly, you can trust about the info in size chart, and delivery was really fast (2 weeks) even though I live in Colombia (South America), are made in a good material and when you stretch them, they do not become see-through.
Hi Diana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I purchased the math style leggings, they are very comfortable and I have received quite a few compliments in them. It is a very unique style and I am super fond of them!
The service and support throughout the delivery process was efficient, effective, helpful and supportive - everything you want from a client support system.
The only complaint I have is the delivery time - it took nearly 2 months before my order got here...
Good quality leggings but on the small side so I had to return them to get a bigger size and I have to say, service was great, curteous and fast. Much appreciated.
Annie
Hi Annie,
Thank you so much for your review! We apologize if it did not fit. Did you already received your replacement? We're happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I just ordered my first couple pairs of leggings from Lotus and I am in love! They are great material and don't become see-through when stretched. The fit well and look amazing! I had also made an error when ordering my leggings and I contacted them and the sizing was corrected immediately, I didn't have to worry at all! I was hesitant ordering items from them as I found their site through Facebook, but I couldn't be more satisfied. They also arrived in good time! (about 2 weeks to my small town home). I have already been recommending them to my friends and family!
-Becca
Hi Rebecca,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I love the items I ordered! You all have the best selection and best prices to match! I will definitely be shopping with you again in the future. You now have a very devoted, satisfied customer who would gladly recommend you to anyone.
Hi Bethany,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Awesome customer service! Quality products with vibrant colors and I love the fit of the leggings I just purchased!
I will be a return customer!
Hi Gail,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Love them! Just wish they came faster, but I was also just super excited to get them. Definitely but g from them ahain
Quick replies when contact with company is needed, and decent shipping times. Quality of clothing is nice, although sizing seems to vary slightly with different pant styles.
Think i own about 10 pair of lotus leggings. Only 1 time have i recieved a pair with a small hole at the stiching. Took a picture, sent it to support via facebook and within 5 min i got the answer that i would get another pair, no prob.
The trademark serie is defo worth the money! The cheaper ones, you get what you pay for. Step up and pay a little more to get a lot better quality!
Absolutely outstanding service always out to completely satisfy customers best service I've had hands down will definatelt b shopping again
Hi Sam,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I have about 3 pairs of leggings from this company and I will continue to shop here. Their products are top notch and their customer service is fast and super friendly! Best place to get unique pants!
Hi Kaitlyn
Hi Rebecca, Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP. All the best Lotus Leggings
Thank you
Lotus Leggings
I can't say anything negative about Lotus!
I got my favourite product very fast and without complications!
Hi Kaja,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Amazing quality, fantastic fit and such great value! I already own 5 pairs of leggings and I wear them all the time, get loads of compliments on them and after all those washes the quality is still as amazing as it was when I bought them! The seams are well made and strong which with all the exercise I do is particularly important for squats and splits. Would highly recommend!
Hi Alex,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Just got my delivery of Lotus leggings and I love them! So comfortable and great material.
Great price and top service, will definitely buy again :)
Hi Ragnheidur,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
From the business
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chooi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings