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Lotus Leggings

3.6

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Lotus Leggings Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
100
value
101
shipping
105
quality
97

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Josiane M.
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Wow, les leggings sont magnifiques! Je suis vraiment très heureuse et la qualité est exceptionnel! Je vais recommander sur ce site cest sûr et certain!

Date of experience: December 6, 2017
Canada
1 review
0 helpful votes
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At first communication around the delivery of my leggings was poor - the customer rep could not find my order. But the company was quick to rectify this situation and hooked me up with someone who was able to find and confirm the shipping of my order. I appreciated the tracking system that showed me at the glance where in transit my leggings were and the emails that let me know when they were out for delivery and delivered. Turnaround time was quick and the quality of the leggings was far better than I had expected. The price accurately reflects the quality and I couldn't be happier with this company and the leggings!

Date of experience: December 6, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Karen,

Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future.We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

North Carolina
1 review
4 helpful votes
Follow Anna M.
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Do not believe these 5-star reviews of Lotus Leggings. When your leggings are delivered they send you a message stating for you to post a review on 3 sites and you will get a free pair of leggings. You have to send them the URL of your reviews and then you get the leggings.

I purchased 3 leggings and paid $70 for them. I got all XL and per the site, they were to not be see through. However, when I got them, two of them will not fix (and are see-through) and the last one fit but you could see every piece of skin!

When I contacted them they said they could not do anything for me and I will have to pay $5 per item to send it back to them for a refund and pay to ship. The address they gave me is a furniture warehouse in High Point, NC, not at all a clothing store. (Also, if they go to a furniture store why did it take 2 weeks to get them when I literally live right down the road from that town?) So after the $5 restocking fee and the shipping it would cost me nearly as much to send then back than it would to just keep them and try to sale them on the side.

Customer support will not help you and you have to go through tooth and nail to get anywhere with them. I had to open a case with my bank.

Also their 4.95 VIP is not a one time thing either. If you do not call and cancel you will be charged $49.95 every month! (which was not included in the wording of the offer) Thankfully I called them in time and also told my bank to refuse any form of payment to them.

Stay away from this company. They delete any negative reviews off their facebook and only keep the positive ones. I swear you are better off buying the same thing off ebay for $10, they are the same thing.

China made and cheap.

I hope this review helps someone form not getting screwed like I did.

Date of experience: December 6, 2017
Australia
1 review
0 helpful votes
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Love the colours
December 7, 2017

Arrived very quick, had some trouble with website as could not re find what I had ordered to show friends. Also was not mentioned I was US dollars. They leggings arrived pretty quickly and seem to be in good condition and look bright in colour

Date of experience: December 6, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Terri,

Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Ohio
1 review
0 helpful votes
Follow Shea M.
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Would not purchase from this company again. I purchased two pairs of leggings, which took over a month for delivery, and one pair had a hole in the seam while the print on the other pair (sun and moon print) was very low quality. They were loose fitting (despite following the size guide on the website) and the print would turn from black to white with any stretch at all which is pretty unflattering... On top of that they plastered a large white lotusleggings logo on the front thigh of each pair which is pretty hard to look past, especially since it was not pictured on any of the photos on the website or advertisements. It is downright obnoxious branding. Multiple emails sent to customer service regarding my order have still not been replied to. I will never purchase from this company again.

Date of experience: December 5, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Shea,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Please reach out to us at [email protected] with your order information and we’ll do our best to work with you and make things right.

Thank you
Lotus Leggings

Australia
2 reviews
1 helpful vote
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Súper fun designs
December 6, 2017

I already got more than 10 pairs, it's a new addiction. Love the designs and they are very comfy for the gym. Now they added a print of the brand logo, witch is quite big. I don't mind them for the gym ones, but for the casual leggings doesn't look very well. Hopefully they will make it either smaller or a bit more sutil.

Date of experience: December 5, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Lu,

Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Canada
1 review
0 helpful votes
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Quick delivery!
December 6, 2017

My leggings came super fast and the deal I got was amazing. These are being gifted to my Sister but I hope to get my own pair soon!

Date of experience: December 5, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Nicole,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Lotus

Mexico
1 review
0 helpful votes
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Muy bueno
December 6, 2017

Espere ansiosa la llegada de mis leggings. Cuando por fin los probé, es lo que yo esperaba. El color, modelo, corte, ajuste. Todo tal cual se ve en la pantalla.

Date of experience: December 5, 2017
Canada
1 review
0 helpful votes
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No Refund - Bad Service
December 5, 2017

I placed an order through Lotus Leggings, and after not hearing anything for a few weeks, followed up. They told me the order had been shipped to the address I provided, and after I confirmed the address was correct, I let them know the package hadn't arrived. They kept saying it was sent, and there was nothing they could do. I was out $100, and got a shrug off from the company.

Date of experience: December 5, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Karen,

Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty. Please reach out to us at [email protected] with your order information and we’ll do our best to work with you and make things right

Thank you
Lotus Leggings

Greece
1 review
0 helpful votes
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Love my new leggings
December 6, 2017

I just got my leggings two days ago! I ordered three this time! I love them they are better than I expected! They are already part of my everyday outfits! Definitely my first but not my last order! The only thing that bother me is that it took 46 days for them to come! But I dont know if its a fault from my country s post office or theirs! Anyway... I m in love with them... ready for my next order!

Date of experience: December 5, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Angeliki,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Missouri
1 review
0 helpful votes
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Fun Designs!
December 5, 2017

These leggings are so comfortable and fun! I would recommend that people try these leggings! They are really worth it!

Date of experience: December 4, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Angela,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Denmark
1 review
0 helpful votes
Follow Maria J.
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Okay :)
December 5, 2017

I just picked up my leggins today! I ordered 4 Disney pairs and a Disney sports bra. The bra seems like a nice quality, but I question the quality of the leggins. They are more transparent than I thought, but the fit is alright. Honestly I was a bit disappointed with the look of the printings. They are not as detailed and clear looking as shown on the webpage. They are great for everyday comfort wearing. I waited around 7 weeks before receiving my order, so next time I'll know to order them some time in advance.

Date of experience: December 4, 2017
Austria
1 review
0 helpful votes
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Ordered 2 leggins (1+1 for free), although shipping lasted some weeks, everything good. Good quality, very good colors, sizing fits also

Date of experience: December 4, 2017
Greece
1 review
0 helpful votes
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Best leggins
December 4, 2017

I love their designs! Very good quality and lovely idea mama and child same leggins! It worhted the waiting days of shipping! I am excited after delivery!

Date of experience: December 3, 2017
Belgium
1 review
0 helpful votes
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Just tried on my 2 new Lotus leggings - the looks are cool... Got several remarks about how fun they look.

The size indication is good: the fit quite well.
Just would have loved them to be a little more tight for the compression effect.

Date of experience: December 3, 2017
Colorado
1 review
0 helpful votes
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I ordered 3 pairs of leggings. I was expecting the leggings to be of a warmer material. Material like cotton or poly. They are poly to be clear. I may have misunderstood the frabic of the leggings. I thought they'd be a thicker material and have some warmth in the material. They are awesome leggings. I live in Colorado. These are not ideal to wear in the cold Colorado winter. They'll make awesome summer leggings.

Date of experience: December 3, 2017
Australia
1 review
1 helpful vote
Follow Laura F.
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Lotus Leggings have images that mislead you to buy their products. I ordered yoga leggings, & 2 skirts from Lotus Leggings' website. They all turned up with huge, ugly, unsightly, badly placed LARGE (5cm approx.) white & blue logos logos stamped in the middle of my yoga leggings and front of a skirt. They are unwearable! The logos look terrible. The photos on the website have NO logos on them. After contacting Customer Service, they told me that in the Q&A on their website if you scroll right down to the bottom of the screen, you could read the small print that says all their clothing will come with their logo on in the future. WHO reads the Q&A?! Online shoppers use the IMAGES to make their decision. This is clear misrepresentation on behalf of Lotus Leggings. When I explained this to the apparently American-based company, my replies came from China, in broken English, with no apology, no help for refund (as mine were sale stock so not able to get refund - even THOUGH I am clearly extremely dissatisfied), or explanation about the lack of photos with logos on their websites except: " As of the moment, we are still updating the photos of our website with our logo on them." INEXCUSABLE. My verdict? If you want bad quality (seams come unstitched easily - and are wonky), badly placed eyesore of a logo in the wrong area (Just look at Lulu Lemon or Sweaty Betty for cues as to proper logo placement - seriously...) and terrible customer service where you get nowhere and they are completely failing in the "service" part of their role, then buy Lotus Leggings. I am an extrememly active management member of 3 yoga studios in Sydney. I will be spreading the word to all my fellow yogis - and beyond - about Lotus Leggings' terrible products. Hope you do the same.

Date of experience: December 2, 2017
Canada
1 review
0 helpful votes
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Best deal ever
December 4, 2017

I can honestly say that the buy one get one free was too good to pass up. So I went for it, and ordered two pairs. It took 6 weeks for delivery, but during the process contacted customer service and reassured me my order was well on it's way. The leggings are amazingly comfortable. They are lined on the inside so it's not see through at. I am definitely going to be ordering again.

Date of experience: December 1, 2017
Canada
1 review
0 helpful votes
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I love lotus leggings
December 3, 2017

I love lotus leggings! I ordered two prints for my first order, the skeletal bones print and the jack shelving Tom faces print and they are wonderful. They were bogo so they were a great deal I wear them under my work uniform to keep my warm, I wear them under my shorts when I train and get lots of comments on them, theyre great for yoga, comfy and they wash nicely just flip them inside out to preserve the prints. They leggings didnt take long to arrive and every interaction Ive had so far with the company has been a good one

Date of experience: December 1, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Robert,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Malta
1 review
0 helpful votes
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Great leggins
December 3, 2017

Fast shipping, great designs and very good quality, highly recommended.
I bought my first pair of lotus leggings and they arrived yesterday. I loved that the company kept me informed of their delivery date with an easy to use tracking system.

Date of experience: December 1, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Karolina,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

From the business

Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


lotusleggings.com
Greensboro, NC, United States
+118
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