Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of L'Oréal Paris

L'Oréal Paris

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate L'Oréal Paris?
grey stargrey stargrey stargrey stargrey star

L'Oréal Paris Reviews Summary

L'Oréal Paris has a rating of 3.7 stars from 294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with L'Oréal Paris most frequently mention hair color, good quality and long time. L'Oréal Paris ranks 3rd among Anti Aging sites.

service
60
value
65
shipping
55
returns
50
quality
67

We monitor reviews for authenticity

Arizona
2 reviews
1 helpful vote
Follow Lolita P.
Unfollow Lolita P.
Share Review
Report Review

Love it
April 10, 2019

Loreal is the best. O melhor. Adoro os produtos. Uso muita coisa desde muitos anos. A maquiagem também é ótima!

Date of experience: April 10, 2019
New York
1 review
0 helpful votes
Follow Leah B.
Unfollow Leah B.
Share Review
Report Review

Like
March 14, 2019

I use their products every day and I like it. But their delicate flowers tonic for normal / combination skin was awful.

Date of experience: March 14, 2019
Belgium
2 reviews
22 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Hands down, this (Voluminous Butterfly Mascara) is by far my favorite mascara! The original formula is heavily pigmented and has the perfect consistency so you only have to use one coat (and still layers beautifully if you prefer a more dramatic look). I have thick, dark eyelashes with a slightly natural curl, however when I wear this mascara, it looks like I am wearing fake eyelashes. I always get tons of compliments and people don't believe that they are my real eyelashes! I've occasionally branched out in the past when I've ran out and need to replace my mascara, only to splurge $25+ for a tube of mascara and feel extremely disappointed with the results (and the waste of money).

Date of experience: March 14, 2019
Turkiye
2 reviews
3 helpful votes
Follow Emirhan K.
Unfollow Emirhan K.
Share Review
Report Review

So good
March 13, 2019

I think so good product. I toke my sister. She said so good loreal. We need like loreal product. I advise all people. Fast shipping an good quality

Date of experience: March 12, 2019
Kenya
151 reviews
2519 helpful votes
Follow ClarkKent K.
Unfollow ClarkKent K.
Share Review
Report Review

Fast Delivery
March 13, 2019

I didn't order myself. My girl placed the order, and I was very shocked at how fast their delivery is.

Date of experience: March 12, 2019
Seychelles
3 reviews
0 helpful votes
Follow Zoe J.
Unfollow Zoe J.
Share Review
Report Review

Best hair products!
March 12, 2019

I like all their hair products, shampoo to hair colors. Their products really suit to my hair. I never have used their make up products, but I will definitely give them a try!

Date of experience: March 10, 2019
Germany
5 reviews
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Share Review
Report Review

Good Quality
March 11, 2019

They offer hair and skin care products which I used and they are really good in quality. Affordable prices. Highly recommended.

Date of experience: March 9, 2019
New Jersey
1 review
5 helpful votes
Follow antoinette m.
Unfollow antoinette m.
Share Review
Report Review

Disappointed
March 3, 2019

Wow I stuggled to get the cream into the bottle the tube blew up to the point I could not sqeeze it without hurting my fingers

Date of experience: March 3, 2019
Michigan
6 reviews
0 helpful votes
Follow Lucy H.
Unfollow Lucy H.
Share Review
Report Review

Best Foundation
March 5, 2019

I have very dry and rough skin and nothing suits my skin at one instant. I was on shopping and suddenly a marketing girl of loreal gained my attention. She recommended me a foundation and she even applied. I purchase it, though their products have high prices but still I am in love with the foundation. It even keeps my skin hydrated.

Date of experience: March 3, 2019
South Carolina
4 reviews
8 helpful votes
Follow Simpson H.
Unfollow Simpson H.
Share Review
Report Review

Best hair products.
February 28, 2019

My wife is ''changing my hair colour often'' person and she loves using their products. She says their products make her hair shiny and sleek. She is so satisfied using Loreal's products.

Date of experience: February 27, 2019
Pakistan
2 reviews
2 helpful votes
Follow Victorino j.
Unfollow Victorino j.
Share Review
Report Review

All Time favorite
February 24, 2019

I used the hair color from Loreal and totally satisfied with the result. I have always used the Loreal hair

Date of experience: February 23, 2019
Canada
3 reviews
4 helpful votes
Follow Nicklas L.
Unfollow Nicklas L.
Share Review
Report Review

Hair color
February 18, 2019

I have always used the Loreal hair color since the very first tiome I colored my hair and I find it satisfying

Date of experience: February 16, 2019
District of Columbia
2 reviews
1 helpful vote
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Great hair color
February 14, 2019

I use the hair color from Loreal for few yeas and totally satisfied with a result. Can recommend it to everyone.

Date of experience: February 12, 2019
Ukraine
1 review
5 helpful votes
Follow Dakota C.
Unfollow Dakota C.
Share Review
Report Review

Great Product and Quality, especially like eye shadows and creams. I really love this brand forever...

Date of experience: January 31, 2019
Singapore
2 reviews
0 helpful votes
Follow Irina S.
Unfollow Irina S.
Share Review
Report Review

Thanks
January 29, 2019

Thanks, we love your product, we with family use it, for our skin its good, your company is perfect, lovely, shipping is fast

Date of experience: January 28, 2019
New Jersey
1 review
8 helpful votes
Follow Ann L.
Unfollow Ann L.
Share Review
Report Review

I like the online store, convenient product search and description, promotions and gifts, which are always very pleasing when receiving a parcel, very much! Fast delivery to the regions, when ordering a certain amount - free delivery, guarantees of quality goods, you can get advice by phone, operators always communicate politely and competently. Thank you for the quality service.

Date of experience: January 17, 2019
District of Columbia
5 reviews
1 helpful vote
Follow Jane W.
Unfollow Jane W.
Share Review
Report Review

BB-Cream
December 25, 2018

BB-Cream from L'oreal it's my love. I have a problem skin and it's hard for me to choose a good tonal basis for my face. But this cream is my salvation.

Date of experience: December 24, 2018
Japan
2 reviews
3 helpful votes
Follow Anna S.
Unfollow Anna S.
Share Review
Report Review

It does works!
December 25, 2018

I love the cream in this shop. Winter is coming and my face skin is dry and hurt. Very happy with the cream. Would also try other cosmetic in this shop.

Date of experience: December 24, 2018
Connecticut
12 reviews
18 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

"One stop shop"
December 22, 2018

From hair to makeup to moisturizer Loreal has it all. Affordable, good quality & a wide variety or colors to match most complexions.

Date of experience: December 21, 2018
New York
3 reviews
3 helpful votes
Follow Betty N.
Unfollow Betty N.
Share Review
Report Review

I love their catalog of colors and cosmetics. However I would like to see more african-american, latino and asian models on their products. We need more diversity to see how the products can be used in different types of skin!

Date of experience: December 12, 2018