Looka

I found Looka difficult to use and the assistance, not very helpful. Also, they charge me again this year without my permission, so watch the Fine print on resign. I haven't used them for 12 months and they don't send an invoice just charge your credit card. Not very ethical in my view..

I purchased a one time logo from Zazzle and this company showed up repeatedly on my bank statements. After contacting them, they stated that I had somehow entered into an agreement for annual billing to maintain this logo. I had never heard of the company nor did I sign anything. They have committed fraud and stolen my money. BEWARE! Take your business elsewhere and do not use this unethical company.

STAY AWAY! SCAM!
This service is nothing it advertises, very poor experience, I received the wrong files and paid 130 usd for that, and nothing can be changed Looka designs have nothing to do with AI and scams people for money stay away

My account never reflected my purchase and I wasn't able to open anything to use the kit I bought.
I told the same story to 5 different people only to be sent a link to fix the problem myself.
The link doesn't work and finally I was told I'd be reimbursed only to charge me a second time!

I bought a brand kit a week ago that included a website and I bought a domain. Upto today I can't access it. It keeps on saying the site can not be reached. I tried questing help from then with no respond to my message. I do not advise anyone to buy anything with them unless you have money to spend for nothing.

Looka advertises as an "100% Free Online Logo Maker". Yet you CANNOT actually access or use the logos you make, unless you sign up for a monthly, paid subscription.

This is one of the most egregious false advertising cases I've seen in a long time.

It's like giving away an "100% Free Stove", yet you aren't allowed to eat the food you cook on it.

Shameful!

Not at all worth it. I loved their web interface and quickly spent $95 buying the logos and brand kit and another $55 to purchase business cards. Today I did a google search of the logo and found 3 websites using an exact match.

Customer support was not at all helpful. They just said the AI bot uses real-world data to generate logos and the chances of the exact match are very small.

I wouldn't call it very small if my first logo matches 3 websites. Their bot right now is just copying other websites' logos and putting them on random backgrounds so be very careful of plagiarism claims if you are building a brand image with logos created from this site.

I started creating a logo and could not find some very basic features that I needed to finish. I thought it was worth a try to see if some of them existed behind a paywall so I bit and paid for the service only to find out they LOCK most everything once you finish payment. I can't even update the text on the logo
Good luck trying to get Kiah the head of their customer "service" to assist. They are clearly not in it for long-term clients and only for the quick $$$.
I attempted to dispute with my credit card to get my $100 back and Looka submitted some fraudulent information to get my credit card company to return the charge to me for receiving NOTHING.
Do not use this service, if you can avoid it. Maybe try Canva instead?

Paid for a logo package over $100 got nothing no file no download no receipt absolutely nothing but logged out of my account and no purchase in my account (red flag) Looka took the money out of my bank when purchased logo package online and I got absolutely nothing! Was excited and ended up pissed off and very Disappointed! "DO NOT" trust this company SCAM! SCAM! SCAM! I do not recommend there service at all! If there was a no star option that would definitely be my choice

AMAZING! I have no experience with building a website and Looka made it so easy. I love my site and have had so many people compliment it. They are always shocked to find out I did it myself. Not to brag but it turned out better than a friend's website did and she pays someone $2000 a year. For $200 I have my website (that I can change easily, as often as I like), my logo, an entire brand (the brand kit has so many helpful items included), and EXCELLENT CUSTOMER SERVICE! I am so happy that I found these guys!

Do not waste time in Looka. They are cheaters. Neither they will refund nor they are professional. Better to save your money and try to hire a good designer to prepare logo for you.

This tool is a fantastic resource for creating logos. Simply choose an industry and provide a few ideas of what kind of business you need a logo for and Looka does the rest.

This custom logo maker is easy to use and very well designed. I love the way it displays an endless list of logo designs... Eventually you'll find one you like and then you can continue to customize the logo style, colors and more.

This is my favorite custom logo maker. I use it regularly to create business logos for sample websites I create. Great tool!

After spending over 300 and working with a wonderful designer, Isabel, to make changes to my logo, I went to the Looka website to download my product assets, but the website Didn't have the updated version.
I contacted the company and spoke to Kiah who told me that Ysabel was no longer working there and that she had emailed me all the files. Well, that was not true, which Kia realized when she tried to "re-send" them and couldn't find them. I needed the updated social media assets for my you tube channel, Twitter, Instagram. Facebook, etc...

After not being able to find the updated version, Kiah said that they would have to just refund money as they didn't have any designers available to help me? When I asked to speak to a manager she told me she was the manager? Seriously?

I have my logo in use on all official documents for the past several months and am in the process of having it trademarked!
I was just getting around to the social media stuff!

Old logo with commas and the word "and" while new logo has no commas and just
"counseling coaching consulting"
And a larger firework burst...

I got the main logo for my Beverly Hills magazine ad... but the rest of the files were never sent.

The files on the website should be updated so I can download my newest version...
I put a lot of work into tweaking this log and now it's disappeared and Looka can't fix that?

Now I don't have any brand assets and Looka can't make that happen?

Sounds very strange. I am trying to get a hold of kiah's boss. To see what's going on. This doesn't sound right at all. And what am I supposed to do?

Very disappointed in the way this is being handled

Surprisingly, when searching for a new and better logo company to work with, Looka pops up but they are not new, they are LogoJoy, yikes! This company is terrible, bad customer service, don't appear to know what they are doing, small low quality logo files and I didn't get a single high quality logo I can even use in a large size. All the logos I have are fuzzy and grainy. And, I have yet to find a logo file that has a transparent background which was suppose to be part of the package. My money and time was wasted. Warning, LogoJoy has now changed their name to Looka, LOL. Wonder why? You've been warned. I hate to get scammed and I hate for others to be scammed as well.

The limitations, poor service, even after escalations, the refusal to refund when satisfaction just wasn't achieved even after I expressed that the same day as purchase is subpar to so many other services out there. It's really disappointing to me that wordpress has opted to pair with this service. I'll be making my recommendations to wordpress to consider switching to a better software or service. Please don't waste your money, people... your hard earned money!

So I wanted to make my own logo, but don't have the technical skills to do so.
I also wasn't really clear on what I wanted precisely and then I found Logojoy.
Their system is so awesome, you have so many options and are able to make the logo completely your own! When I finally made my logo I saw I made a mistake and the customer service team helped me to correct it.
They use a chat, so you can easily contact them and are very friendly.
Now I have a logo I absolutely adore, in many different formats and for a great price!
I would definitely recommend logojoy to anyone in need for an amazing logo.
They deliver exactly what they promote and are always ready to assist you if needed.
Thanks Logojoy for the great service and logo!