LivingSocial UK

First time I have ever been scammed making an internet purchase. They only clipped me $35 but I see that others have experienced much worse. They kept my money, gave me the run around, and I tried many times and ways to get my money back or get the Knife set they supposedly sold me. This is a disreputable organization. Beware that their phone service has all of the bells and whistles of a reputable business. But they basically kiss you off when you try to get what you paid for.

LIVING SOCIAL DEALS…. BE AWARE
I only purchase local deals from Living Social for my area Leeds and Wakefield. However did you know that if you purchase goods and it has to be returned…. They make you return to the manufacturer…. NOT the local dealer! I purchased a £169 item and I was unable to even get into it… so had to return it as unusable by myself… I HAD TO SEND IT BACK TO GERMANY AT A COST OF £58.60 TO MYSELF! I just want my friends to be aware that a local deal is not always local and you can be well out of pocket! DO NOT BUY GOODS FROM THIS COMPANY IF THERE IS EVEN A DOUBT IN YOUR MIND ABOUT IT'S USABILITY! I don't know if the goods worked or not as I couldn't get into them to try so I expected to have to pay a return LOCAL delivery charge but £58.60 to have to return it to Germany is totally unacceptable.

Terrible. Purchased Boiler Service with Warm Heat Ltd. For three weeks failed to get a get telephone, only able to leave messages which never got a response. In the end even the message box was full so could not even leave a message. Living Social refuse to refund and now ask me to email the company because even they can't contact by phone. Living Social customer service admitted they had a problem with the supplier with other complaints but after I demanded a refund they sent me an email saying they did not have any other complaints - just lies! While on the phone with Living Social (so called 'Customer Service ') I asked them to call the supplier - it rang - no response - message box full! They still refuse to refund so I'm taking them to the Small Claims Court. Don't use people who blatantly lie - use Groupon where they have good business ethics!

I am writing from UAE, Dubai. I ordered philips home theatre system to my friends who is living in london. They sent me an order confirmeation e-mail. Ok it seems everything fine. But after order passed 18 days nobody has contacted me and didnt give a news or any info. So i wrote an e-mail to them 2 days ago. I didnt get any answer. After that i called them and i learned that MY ORDER HAS CANCELED WITHOUT MY KNOWLEDGE and PERMISSION. $#*! happens, i was waiting for the shipping news but they are telling me that order has canceled! And if i didnt call them im not going to learn my order is canceled. Ok so after that i tried to log in to my livingsocial account, and then i tried all passwords i used in whole my life but it didnt logged in. So i tried to reset my password and it says ''There was a problem sending your password reset link: invalid email''? THEY ALSO deleted my account without my permission. Haha i will not use this lame company again. They can contact me and send me an order confirmation mail but their excuse is 'we cannot contact with you about the shipping so we canceled your order'. They are the worst deal company i have ever seen. Groupon is much better than this.

UNBELIEVABLY BAD SERVICE! Myself and my partner booked a simple carpet cleaning service through Living Social using ABC carpet cleaning in Birmingham in April 2012. Once the voucher was bought we tried contacting Jimmy at ABC cleaning on countless occasions. On the rare times that Jimmy answered the phone it was very clear he had no time for customers using Living Social as in his own words it wasnt worth his time as he was making a loss going through Living Social. On 2 occasions he even hung up on us! After several months when we were reaching the end of our thether and told him we would write reviews online about his lack of service he eventually made an appointment several months down the line. We were happy we finally had an appointment. However come the time of the appointment he asked if he could come a day early as he was in the area. No problem we said and we re-arranged our schedule to fit him in. At the new appointment time however he simply didnt turn up and didnt call. I called him on his mobile and he immediately asked if he could call back in 2 minutes. 2 minutes later we had a text stating he forgot to put it in his book - Sorry. We said ok, lets stick to the original appointment time then. Predictably this was no good for him and we were back to square 1. After 6 months of chasing this very simple service we decided to contact Living Social (We had made a complaint to them already about our lack of service). We spoke to Marlon who after hearing a re-gurgitation "If you will look at section 6 of the terms and conditions" and "well you need to arrange an appointment with the merchant" over and over, we were told Living social would not under any circumstances give any refund and there were no supervisors at all available for me to be referred to. This is genuinely the first review I have ever felt the need to broadcast online, and being 35 years old have never had an experience as bad as that with Living Social and ABC services. I would highly recommend both services be avoided at all costs and suspect I am not the first, or the last to be manipulated by these "businesses". We feel so let down and have simply had money taken from us with no service received in any form whatsoever. The definition of theft is to dishonestly take property from another with the intention of permanently depriving them of it. I think this comes pretty close. Please, save yourself the stress and go through a business with a decent reputation and one which will actually give you something for the money they will take off you.

They are crooks. They have charged me for a more expensive deal than I booked and despite the fact that I have the email confirming my £32 spend with them, they ahve charged me £49 and won; t admit that they are wrong. 16 emails to them... 2 replys telling me I booked the £49 deal. I; ve sent them back their own email but it seems they can't read.
DON' TOUCH THESE CROOKS. I don; t know why they don; t udnerstand how quickly poor customer service spreads - I; ve spend the last hour on sites telling people and have put everyone off using them at work.
LIVING SOCIAL = thieves

I bought a voucher through Living social for discounted window cleaning. When I contacted the window clearing company to use the voucher they told me that their catchment area didn't include Twickenham, When I pointed out to them that their website clearly indicated that our area was included in their domestic catchment area they told me that the information displayed on their website was incorrect and hadn't been updated for 2 years (as they hadn't had time to do so.!)

I then emailed livingsocial (who promise refund within 7 days) to explain the situation asking them to refund the money I'd paid. Their website promises a "prompt reply" to any queries and yet after sending them 3 emails and waiting 4 days I've had no response from them... so won't be using their company again and would advise anyone against making the same mistake.

After reviewing all the negative feedbacks I was very pessimistic about purchasing one of these deals! However, it's worked out PERFECTLY!

I received a FREE £130 VOUCHER today by referring 3 friends who later purchased the service!
This seemed unreal so I decided to give the SkyDiving centre a call who have confirmed ALL FOUR of us are on there database and awaiting booking dates (no outstanding balance)!

I've checked my bank account and no charges have been made! I've cancelled my card details on the account settings page just for the peace of mind.
THIS IS GREAT - LivingSocial.com are AWESOME!