LivingSocial UK

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Reviews

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2.1
Reviews 75
5 Stars
3%
4 Stars
1%
3 Stars
1%
2 Stars
7%
1 Star
88%

Washington
1 review
1 helpful vote
Follow Susan H.
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Dreadful.
June 21, 2020

Just received 15 plants, offer was for another 10.
Plants arrived most dead and looked like they had been eaten by something.
Dont order off this site as no good.

Date of experience: June 21, 2020
Ireland
1 review
3 helpful votes
Follow Jorge G.
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Huge scam
April 8, 2020

Huge Scam.
You don't pay for products, but for vouchers. Vouchers that they are supposed to send to the retailer (Home Discount in our case) so that they can proceed with your order. The vouchers never get there. If you ask the retailer, they obviously say that they cannot do anything because they didn't receive the order from Living Social. If you ask Living Social... well, good luck asking them, they have a perfectly created funnel in their call center that ensures that you can NEVER talk to anyone, asking for random numbers that you don't have that make you start always all over again. Long story short: you pay, you don't get your product, and they don't pay back. Please don't waste your time and/or money here

Date of experience: April 8, 2020
GB
1 review
1 helpful vote
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Stay away
January 29, 2020

Stay away from this site and wowcher they just tip you off with junk from China! Bought two items from this site and both items faulty. Emailed and was told basically nothing they could do! Express thoroughly to NOT BUY FROM LIVING SOCIAL OR WOWCHER

Date of experience: January 29, 2020
GB
1 review
2 helpful votes
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Goods extremely late and no help
December 2, 2019

I ordered a Christmas present nearly a month ago. Still no sign of it coming in time for Christmas. No customer service department open. Just a voicemail saying contact the merchant directly. No help. 'Live chat' is only available at the weekend. My goods have disappeared and no refund.

Date of experience: December 2, 2019
GB
1 review
1 helpful vote
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One Big Ripp off
October 16, 2019

Quite simply RUBBISH?
Customer service totally incompetent?
By all means try and get a bargain but pray nothing goes wrong because it's goodbye cash. Living social / wowcher whoever they are,, take no responsibility if your purchase goes missing. They put the problem on the merchant. When you finally manage to contact them they then tell you to contact the courier. Normally YODEL. Then they don't believe you when you claim the parcel didn't arrive. That then is the end of the line because the previous two parties ignore your next contact. I'm now in the process of claiming through PayPal. Please if you respect your hard earned cash DO NOT USE THIS COMPANY... your choice

Date of experience: October 16, 2019
Brazil
1 review
1 helpful vote
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Total ripoff
December 7, 2018

Bought a dash cam for £22 they said it was previously£122 it arrived 23 days later. The quality of the camera I would compare to a Happy Meal toy you get at McDonald's... please do not trust these BAStards total ripoff do not buy anything from them it's a total com And I have been shafted in the anus good and proper by livingsocial

Date of experience: December 7, 2018
GB
1 review
1 helpful vote
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HORRENDOUS!
February 25, 2018

Take your money, don't reply to you when IDENTALLERGY do not deliver test results, they lost my 2 samples. One of my baby's hair and mine, a lot of hair cut off and then ripped of to the tune of £58.00 FUMING! SENT ABOUT 20 EMAILS AND NO ONE REPLIES!

Date of experience: February 25, 2018
Texas
1 review
0 helpful votes
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SCAM! STAY AWAY!
February 21, 2018

I paid $435 US dollars to buy a vacation and they sold me bad vouchers and will not give me a refund. Now they are ignoring my emails.

Date of experience: February 21, 2018
GB
1 review
1 helpful vote
Follow Angela M.
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Crooks! Stay well clear!
August 13, 2017

Living Social take your money then do not care if you have a problem with your goods! I bought an orthopedic mattress from them a few months ago which was as soft as anything. You nearly fall out the bed when you turn over! They still have not refunded me. They have no one higher up to speak to. There's about three people in the office. I kept getting the same advisor who was as cheeky as anything. You will not get a professional service here or a refund! My advice would be to not part with your money to this rogue company. They were on watchdog too. Wish I'd known before I bought anything. I ended up very upset and stressed.

Date of experience: August 13, 2017
GB
1 review
0 helpful votes
Follow Rose M.
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Before I even started entering my details to buy a garden hammock £49.00 I had to put my credit card number. Then the page changed and I could not complete the form. The whole thing turned into something other than a purchase with another website taking over. Called my credit card company who had an amount of £68 for the item which worried me to death, they will treat it as a dispute and therefore hopefully the bank will foot the bill. Who can advise how to go about reporting this site. They seem to be connected to Wowcher, who advertise on telly. They are undoubtedly crooks.

Date of experience: April 22, 2017
GB
1 review
1 helpful vote
Follow Sam e.
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Bought twice and never again as never as advertised

Aftercare is rubbish Bought farming fitness watch and advertised footpad with it then arrived no footpad both Garmin and living social unhelpful
Bought flowers and no way were what was advertised arrived

Date of experience: April 14, 2017
GB
1 review
3 helpful votes
Follow Alastair D.
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Terrible Customer Service Department!
February 18, 2017

Having been granted a £5 credit for past activity I found that it had NOT been applied to my account. I only discovered this when attempting make a purchase. As it was time dated I asked Customer Services for advice/clarification. I received a standard response which didn't cover the issue. Having tried again the same unhelpful response was issued. By this time the 'credit' had expired. I asked if it could be reinstated. Guess what? - NO! Having wasted so much time with these 'push the standard response button' eejits I've cancelled my subscription. At least I won't continue to be bombarded by twice daily offers. Good choice I'd say?

Date of experience: February 18, 2017
GB
1 review
4 helpful votes
Follow Nicky G.
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Shoddy products - not worth a penny
February 14, 2017

Have purchased a couple of products from living social and wont make that mistake again. Cutlery set - was originally £36 was pressed steel savage ridges and highly patterned - have donated it to the work canteen as I wont be using it. Terry toweling mattress protector - original price £35 - was expecting a soft terry cloth product but instead received a plastic sheet with very thin velour on one side - unusable! Purchased a laundry basket - was supposed to be brown but its actually red! Never agian

Date of experience: February 14, 2017
GB
1 review
8 helpful votes
Follow Claire p.
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I strongly advice people not to buy a thing from this site! I've lost a lot of money because I cudnt get the voucher to load after trying about 50 times! So lost cash coz it expired! Then second item didn't get delivered! I emailed later than I should have but have been poorly so didn't get round to getting intouch earlier! And the first email was ignored! And I'm out of pocket because I should of contacted them within 15 days! Well I will be deleting and will neva in my life buy from this site again! BIGGEST CON EVER! Don't be fooled by the offers! Rip off merchants!

Date of experience: February 11, 2017
GB
1 review
7 helpful votes
Follow Marnie F.
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Scam
December 30, 2016

Living Social is scam, customer service is a joke, they made fun of me, avoid them, they should be shut down

Date of experience: December 30, 2016
GB
1 review
7 helpful votes
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World War Two Flight Experience
November 4, 2016

My son purchased a Second World War flight experience for me from Living Social at a cost of £89.
It was to be taken on Friday 21st October 2016, but when I phoned Blue Eye Aviation on Monday of that week I got the message that there was no one there to take the call. After trying many times to contact the company with the same result, I contacted another company at the air field.

I was told that Blue Eye Aviation had disappeared overnight about ten days before and their whereabouts are unknown.

I contacted Living Social who offered me a credit for the cost, when I refused the credit and asked for a refund they offered an additional £40, I again refused and asks for a refund.

Some days ago they sent me an e-mail informing me that my case had been referred to the finance department. Nothing has been refunded to the PayPal account that was used to pay for the flight.

As a result I am applying to the small claims court to commence proceedings to recover the money.

I would advice strongly that people avoid dealing with Living Social, you seriously risk not getting what you have paid for and losing your money.

Date of experience: November 4, 2016
GB
1 review
6 helpful votes
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Scam
November 3, 2016

I have ordered and paid for 3 items which I have not received I have emailed living social twice they told me the company will email me within 48 hours that was a week ago still nothing I have come to the conclusion Iv lost my well earned money I never thought to read the reviews wish I had of I'd never use this site again and I advice others not to use it either.

Date of experience: November 3, 2016
GB
1 review
7 helpful votes
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Scam
October 30, 2016

I never received the item I purchased and it was impossible to get my money back. I am on a low income and this was a big dissapointment

Date of experience: October 30, 2016
GB
1 review
7 helpful votes
Follow Sharrie H.
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LivingSocial should be sued and shut down.
October 22, 2016

My husband has been trying to purchase a tablet but a month on, there is still no sign of it. We were eventually forwarded an email address from the aupplier which sent an automated reply that they did not use that email address any more! We are so fed up of automated replies now. Going to Trading Standards now. Had enough.

Date of experience: October 22, 2016
GB
1 review
7 helpful votes
Follow Saifullah k.
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Be aware before shopping with living social. They just persuading costumer to buy a deal when you paid the bill then it's show please allow 5days to delivery but unfortunately then the delivery is taking a long even month or mor. In my item isn't arrived since 15th August and still waiting for them. I was bought a Geneva Luxary watch. Just loose my money.
Thanks.
Kind regards
Mr Jalili
SHEFFIELD SOUTH YORKSHIRE

Date of experience: September 5, 2016