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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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This service is so well organized and so user friendly!
Quick and easy to use. Docked two starts because I was not able to login to my account to complete my resume for about a week. I had actually given up but came back for one last check. Glad I did! The whole process is so easy to use and it take the headache out of finding the right format and template. Would defiantly recommend.
Thank you for the awesome feedback, Fareedah, we rely on input from customers just like you to make our service even better.
Easy to navigate platform + helpful and collaborative content fillers
Thank you, Mark, we're always here to land you a hand!
Your payment info should be up front, not at the end of he process.
Thank you for sharing your feedback and for giving us a great rating.
Easy to navigate while building a resume. Great suggestions given to help build the resume.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
I should be able to move sections to my liking especially with resume templates that have 2 columns
Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please look for a private message from us shortly.
Thank you for your patience!
Better if it allows formatting to make the resume one page, now the space is wasted
Thank you for sharing your satisfaction with us!
Super easy to use this website. I had a lot of options on selecting the right template.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Love the format and information to help create your resume.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Wonderful! The examples helped me to laser focus my experience.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Quick and easy to create a professional looking resume with expert opinions and comprehensive service.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Great website, very easy to navigate and very helpful when not knowing what to add in they already are thinking 3 steps ahead for you, making you stand out that much more.
Thank you for sharing, Melissa, it’s awesome to know how pleased you are with how everything turned out.
I have always had a great experience with Live Career and would highly recommend.
We’re thankful for the amazing feedback you have given us, Chacketa.
It was told that this was free. No subscription was intended. Now I have to manage and pay for a subscription that I cannot afford. The program itself has been easy to maneuver.
To clarify, Connie, we are in fact free.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
It was shown 0.95 dollar before paying and it after payment without our conscience you guys have charged 2.95 dollars which is not at all fair.
Thank you for letting us know about this, Dave, and our apologies for the negative experience, we take our users' feedback very seriously, please know that we hear you and we’re here to help, look for a private message shortly.
Didn't realize i had to pay to retrieve my resume... maybe i overlooked that. Other than that i think it's a great site & resume builder
We appreciate your feedback, Lee, we love it!
I was skeptical, but it was really easy and efficient. Loved it!
Thank you, Frank, for sharing your experience with us!
Excellent platform, my only complaint is price, very expensive
Thank you, James, we appreciate you detailing your satisfaction with our builder.
Great templates, easy formatting to build ideal resume
We’re thankful for the amazing feedback you have given us, Sarah!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Janet, for sharing your feedback, we’re excited to hear you feel that way about our builder.