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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Love customizable templates, very easy to use and my resume looks top notch and professional.
Pretty easy to use and good quality looking resume templates for a reasonably cheap price
Thank you for sharing your feedback and for giving us a great rating.
The resume builder is very user friendly, and I love how many resume style options are available.
Thank you for sharing your feedback and for giving us a great rating.
Never told me i had to pay finished making it felt trapped. Seemed like a scam
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Easy, simple, lots of professional looking layouts. Love how it's so easy to choose wording and edit if necessary.
Thank you for sharing your feedback and rating us five stars!
Easy instructions to follow but unable to go back to the header part. That's why I gave it four stars.
Thank you for sharing your feedback and for giving us a great rating.
This is my very first resume! Thank you for your assistance!
Thank you, David, we appreciate you detailing your satisfaction with our builder.
This app helped me with my resume in a matter of 10 mins. It came out perfect. Love Live Career
Thank you, Kendra, we're always here to help whenever you might need us.
I love the step by step process it guides you through to complete your resume. It also gives suggestions for your job specialty.
Thank you, Kimberly, for the love and support!
So far, I built a resume and the experience was great. I wasn't sure how to go about building a modern style resume and the program helped me understand. So far, so good!
Thanks, Stephen, for sharing your experience thus far!
Very Helpful for building resumes and cover letters
Thank you for sharing your feedback and rating us five stars!
I wasted my time building a resume on this platform. It was listed as a free builder and it greedily asked for an account to be paid for in order to save the resume. I would love to slap whoever is responsible for this right in the face!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It was a little slow while typing. I was typing fast than the letters would show up, and I'm not fast at typing at all.
Thank you for sharing your feedback and for giving us a great rating.
Quick, Easy and over a smooth application. I would highly recommend.
Thank you for sharing your feedback and rating us five stars!
Easy to complete and simple instructions - very happy
Thank you for sharing your feedback and rating us five stars!
The site said it was free but at the end of a long thought process I had to pay. However, the suggestions were very good!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
HAHA don't put "free-to-use", waste an hour trying to make a resume and then make me pay. Ridiculous.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


Reviews like this really make our day, Flory, thank you!