LiveCareer UKReviews 374

He doesn't talking with very properly. He said he can't talk with anymore. I am subscriber of the Live career. So I expecting you very good manners.

They have deducted the amount from my account without prior notice. This is a clear fraud. Don't trust them and the number they have shared for customer support is switched off.

A good friend advised that this was an excellent way to do my CV. I found various templates and was able to choose one that suited. It really helped me to have a starting point, remove those that were not applicable to me and add items that were applicable. Essentially, I now have a fully completed CV that I can now send to employers and update as necessary!

Extremely dissatisfied
No reminders, no updates - Just only you get to know your bank account deductions without any detail being added to the email.
Even they don't bother to explain for how long the subscription is.
If you contact agents they just listen all and end the chat.

Livecareer.co.uk. This is a resume website which steals money through secret recurring bills to people's bank accounts.

They first lured me in by advertising themselves as "a free resume website". After I spent hours building my CV on their site, they ask for 1.45 pounds to download that. Instead of informing me of this 1.45 pound cost in the first place, they only tell me that after I finish building my CV, so that they could manipulate me with that sunk cost.

That was NOT the worst part. After spending the 1.45 pound I forgot about it, until today I saw a 13.5 pounds per month recurring bill from them that already took 27 pounds from my bank account. I checked my recurring card payment list (from Barclay) and there was nothing. It is so strange (and possibly illegal?) that they issue me a monthly recurring bill without my bank being aware of that, as if there were a new purchase every month. Moreover, they send NO notification email or text message about the monthly renewal cost.

To conclude:
1. They fraud people to waste time and finally have to spend money on their site.
2. They give you a 13.5 pound recurring bill for a 1.45 pound one-time purchase, and intentionally make it as unobservable as possible.
3. They do not inform or remind you of the recurring bill. Money taken from your bank account every month, NO message, NO email, so secretly that your bank does not even know it.

I am reporting it to as many agencies as possible. This is truly the most disgusting thing I have seen in years. How is a fraud like this still allowed to exist?

Desired outcome: The responsible staff in the company go to jail, and return the money they stole from people.

I thought l was downloading a free CV template... I have just realised l have be subscribing to an account that has be costing me £13:50p for the last 3 months. I have just spent an hour on the chat line trying to stop any further payments been taken from my bank account... I hope l am successful as this is money l cannot to waste... Please proceed with caution when using this website

This was a very good service I used throughout the time I was applying for jobs as a new grad. The example templates as well as their various written samples for whatever job field you specialize in have made creating a resume so much easier for me, someone who struggles with job summaries. Whenever I had an issue the customer service rep was very kind and understanding, and also prompt to respond and resolve any problems. I would definitely recommend this service.

Massively impressed with the software. Very easy to work with an extremely versatile depending upon what sort of job you are looking for and in which country. It also is great to be to lift it and improve your LinkedIn profile. One area that I was surprised about is that it is an ongoing membership and so I had a renewal of just under £60 go through which I hadn't anticipated. However, I queried this saying I no longer needed the service and within seconds an email came through confirming that I had a full refund of my 2nd payment. Great support from Roberto David-friendly people-focused on service. I would highly recommend this as a great piece of support software that helps you get the edge ahead of your competitors. For the sake of £60 it could mean the difference between getting the job and letting someone else in their unnecessarily.

Honestly great site, Easy to use and creates a very professional CV got to the end of creating and saw and that isn't bad but reading the small print you realise and then £16.95 a month from then on.

That is too much for just a CV but I imagine that some people would find great use out of the rest of the features on the site.

Spoke to customer service shortly after signing up to cancel, women I spoke to was very polite and canceled the subscription immediately for me. Very polite and efficient.

You get a free trial, which after 2 weeks auto renews at £16.95 per month.

But when you go to their website you can actually have a FULL YEAR for £16.95. However, here's the stinger, if you've taken the free trial (like I assume most people do) then you automatically renew at £16.95 per MONTH and CAN NOT have a full year for £16.95.

I went on live chat and cancelled as I didn't want to pay 12 times more than necessary, and it cancelled effective immediately, so didn't even give me the month I'd paid for! So I paid £16.95 for half a day.

Be very careful!