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LiveCareer UK

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LiveCareer UK CV builder gives you a standout CV without any stress. Try our AI CV builder to see how quickly you can get a job-winning application. This CV maker offers access to modern CV designs and tailored, expert suggestions for any experience level.


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LiveCareer UK Reviews Summary

LiveCareer UK has a rating of 4.7 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter and new job. LiveCareer UK ranks 18th among Resume sites.

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Massive Thank you
July 4, 2024

I would love to use this space to say a massive thank you to the gentleman who dealt with my very difficult case. My live career account had been closed down due to it not being set up right. The gentle man was patient, professional and dealt with frustration and upset in very caring, considerate and patient manner. I would like to say a massive thank you to him because with out his professionalism and time it wouldn't have been sorted out - massive thank you and keep doing your good wok
Amanda Hempenstall

Date of experience: June 24, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you so much for taking the time to share your experience. We are thrilled to hear about the exceptional service you received from our team member.

We strive to provide the best support possible, and it's wonderful to know that our colleague was able to assist you with such patience and professionalism. Your kind words and appreciation mean a lot to us and will surely be passed along to him.

If you need any further assistance or have additional feedback, please don’t hesitate to reach out. Thank you once again, and we look forward to continuing to support you.

Best regards,
Customer Service Team

GB
1 review
0 helpful votes
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Live Career is the Best
June 26, 2024

Live career always brought me positive responses from employers and i will keep using it till i reach my goal. The team is very responsive and accomodating.

Date of experience: June 16, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

GB
1 review
0 helpful votes
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Amazing
June 6, 2024

I would just like to say that Emilio D helped me with my problem and helped me with a few things I could do to improve my cv.She was very helpful and very kind.
Great customer service!

Date of experience: May 27, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing your experience with Emilio; we will be sure to pass along your positive comments!

Spain
1 review
2 helpful votes
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They stole my money
March 10, 2024

This company stole 40 euro of my money after advertising a one off 1.95 fee to format my CV. Do not use this company under any circumstances.

Date of experience: February 29, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts.

We do not have a one-time payment. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We're eager to assist you with your refund request. Please keep an eye out for a message from us requesting your account information. Rest assured, we are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.

Thank you for your understanding and your valuable time.

Warm regards,
Customer Service Team

GB
1 review
2 helpful votes
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Poor
February 10, 2024

Was charged more that what was said and when i was told it would be refunded it wasn't. They said they would cancel my membership but the next month i was charged the same amount again.

Date of experience: January 18, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for the negative experience. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us to obtain your account details. We are here to help!

Thank you!

GB
1 review
0 helpful votes
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My experience with LiveCareer UK
January 11, 2024

Excelent guide for doing my CV for the first time! Very helpfull and straight to the point with examples for skills and job activities. THANKYOU! I couldn´t have done it without your help.

Date of experience: January 11, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

You made our day with your review, thank you!

GB
1 review
0 helpful votes
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CV service
January 4, 2024

I am very pleased with the help I have got from your team member at customer service.
I think we need more people like Ms. Juan, the very kind person who helped me today.
I used your service only once, but I found it was very easy to use it.
Kind regards,
Cristina Neta

Date of experience: January 4, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

GB
1 review
0 helpful votes
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Very Good Experience
January 2, 2024

I would recommend, customer service was very polite and accommodating. Thank you.

Date of experience: January 2, 2024
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

GB
1 review
0 helpful votes
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Cancelling my Subscription.
December 7, 2023

Thanks Juan. A complication due to account held for my daughter but payment details in my name. Resolved simply. Good communication and professional approach.

Date of experience: December 7, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

GB
1 review
0 helpful votes
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Fantastic App
November 28, 2023

The app is fantastic with different templates that are very catchy for employers and ATS compliance.

Date of experience: November 28, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

GB
1 review
0 helpful votes
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J
November 20, 2023

Top man...Top man...Top man...Top man...Top man...Top man...Top man...Top man...

Date of experience: November 20, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for taking the time to leave us a 5-star review!

GB
1 review
0 helpful votes
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At first i was skeptical about the live chat because the first two customer service personnel's ended the chat before concluding our chat. Third person came in and attended to me nicely and am happy while i wait for my refund to reflect on my account.

Date of experience: November 17, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!

Romania
1 review
0 helpful votes
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I had an unusual request, and Karen, one of their customer support representatives, went above and beyond to assist me. She was incredibly helpful and sweet, addressing all my questions and concerns promptly. Karen even made me an offer I couldn't refuse. I am truly grateful for her exceptional service and hope she receives the recognition she deserves, perhaps even a well-deserved raise!

Date of experience: November 17, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you so much! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

GB
1 review
0 helpful votes
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Excellent Customer Service
November 16, 2023

I am highly satisfied with customer service since I have joined Livecareer. They're extremely helpful and sufficient to provide relevant information and details.Therefore, I will keep my subscription for longer periods.

Date of experience: November 16, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

India
1 review
0 helpful votes
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Humble, friendly, good comunicator.
November 15, 2023

Great assistance. She was good in communication and she didn't waste my time to the point. She also provided a great counter offer but I didn't need subscription right now.

Date of experience: November 15, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

GB
2 reviews
0 helpful votes
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Cancel
November 14, 2023

Cancelled my subscription due to retirement my request dealt with efficiently and very straight forward.

Date of experience: November 14, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing your experience with us!

GB
1 review
0 helpful votes
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Refund
November 8, 2023

Nice customer service agent who attended to me. He was really good

Date of experience: November 8, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

GB
1 review
0 helpful votes
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Excellent
October 6, 2023

The site is easy to use, and the customer service support was exceptional. I will always recommend it to others.

Happy

Date of experience: October 6, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Malaysia
1 review
0 helpful votes
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Way to create good resume
October 1, 2023

My resume creation was so good and presentable. It was simple and easy to follow

Date of experience: October 1, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

GB
1 review
0 helpful votes
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Great!
September 30, 2023

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Date of experience: September 30, 2023
Paola V. LiveCareer UK Rep
over a year old

Hello,

Thank you for leaving us a 5-star review!