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LiveCareer UK

4.7

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From the business

LiveCareer UK CV builder gives you a standout CV without any stress. Try our AI CV builder to see how quickly you can get a job-winning application. This CV maker offers access to modern CV designs and tailored, expert suggestions for any experience level.


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LiveCareer UK Reviews Summary

LiveCareer UK has a rating of 4.7 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter and new job. LiveCareer UK ranks 18th among Resume sites.

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Fantastic!
March 7, 2017

I was having an issue whilst creating my CV, i clicked the live help link and within 5 minutes my issues were solved, relieving alot of stress

Date of experience: March 7, 2017
Laura T. LiveCareer UK Rep
over a year old

Hi James,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.

Best regards,
LiveCareer

GB
1 review
0 helpful votes
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Brill
January 13, 2017

1st one I used easy to do and got job! Would use again easy to cancel if not needed after 1st 14 days.

Date of experience: January 12, 2017
Laura T. LiveCareer UK Rep
over a year old

Hi Sarah, thank you for that amazing review! Congratulations on your new job! We are happy to know that you really liked our services and that you had a hassle free experience, we really appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!

California
1 review
0 helpful votes
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You are not informed until you go to pay that after 14 days it turns into a Subscription. I'm not sure if the price for the Subscription is justified, but I was very pleased with the CV that I was able to create. I also wasn't aware that this company was abroad (I am in the UK), so I was concerned that I would have difficulty cancelling my membership. Enrique Yero, in customer service was very helpful and reassured me that I could cancel my Subscription, and he gave me a cancellation ref number, followed up by an email. I only needed one CV as I am not applying for lots of jobs at the moment. Enrique was very polite and wished me good luck with my job application. Overall, a positive experience.

Date of experience: November 3, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Beverley, thank you for that outstanding review. We are thrilled to know that Enrique was able to resolve everything for you and that you had an excellent experience with our service. Please feel free to contact us, if you need anything else in the future. Thank you.

GB
1 review
0 helpful votes
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Prompt assistance
October 21, 2016

Joseph was very calm and efficient at handling my query.

Date of experience: October 19, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Janet,
Thank you so much for sharing your experience with our Customer Service Team and how Joseph was able to efficiently handled your situation.
We got your back!

GB
1 review
0 helpful votes
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Chat
October 7, 2016

A very good and quick contact. A very nice and helpful adviser. Thank you very much

Date of experience: October 6, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Aleksandra,
Thank you so much for your feedback about our Chat Customer Service interface. We strive to deliver a prompt and helpful experience for all our customers. Feel free to contact us if you need assistance or if you have questions about our products.
Best regards,
LiveCareer

GB
2 reviews
1 helpful vote
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Refund of charges
September 27, 2016

I was not fully aware that the free CV builder service is chargeable, by subscription, after 14 days. However, when I pointed this out to Edgar, I was given a full refund on this occasion, which I greatly appreciated!
I would recommend this service to others but be aware of subscription charges.

Date of experience: September 27, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Alan,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Best Regards,
LiveCareer

GB
1 review
1 helpful vote
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Fantastic
September 13, 2016

Easy to use easy to cancel very happu with the service, I spoke to edgar and he sorted everything out for me with no problems very happy and will reccomend to friends and family :)

Date of experience: September 12, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Andy:

Thank you for taking the time to review our services. We are thrilled to know that Edgar was able to resolve everything for you. Please feel free to contact us, if you need anything else in the future.

Best Regards,
LiveCareer

GB
1 review
11 helpful votes
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Conflicts
September 1, 2016

I found that the editor was difficult to use due to conflicts. Site support was good though and I managed to work through this. However I would prefer to know there is a charge for the c.v. builder at the start rather than the end after entering all my information

Date of experience: August 31, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi ian,
Thank you for sharing your experience with us. We are glad that you were pleased with the assistance provided by Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer

GB
1 review
0 helpful votes
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Fantastic
August 29, 2016

Very easy to use, I now have a professional looking CV and customer service are easy to get hold of and very helpful

Date of experience: August 29, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Beverley:

Thank you for that fabulous review! We are happy that you found our services easy to use and that you liked our customer service. If you need any further assistance, do not hesitate to contact us.

Best Regards,
LiveCareer

GB
1 review
0 helpful votes
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Customer support
August 16, 2016

I would like to say that customer support I spoke to called Ernest was very efficient and thorough throughout the call I had with him.

Thanks again and I will continue to use your services

Elle

Date of experience: August 16, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Erle,
Thank you for that great feedback. It is good to know how pleased you are with our Customer Service that we provide. We strive to deliver to you what we do best.
Best Regards,
LiveCareer

GB
1 review
0 helpful votes
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Ultimate service
August 12, 2016

The CV I created with them caught the eye of a few potential employers as well as my current employer, and when I had a problem they were able to solve it within a couple seconds, friendly customer service, and would absolutely come back in the future if I had the need.

Date of experience: August 11, 2016
Laura T. LiveCareer UK Rep
over a year old

Hello Jamie,
Thank you so much for sharing your excellent Customer Service experience. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer

GB
1 review
0 helpful votes
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Great Service
August 11, 2016

Used service and paid £1.95 and was great. Decided didn't want to change jobs so went on live chat and spoke with Roberto who cancelled straight away. Great Service

Date of experience: August 10, 2016
Laura T. LiveCareer UK Rep
over a year old

Hello Stephen,
We are excited that you were pleased with our Customer Service and how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best regards,
LiveCareer

GB
1 review
0 helpful votes
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I wanted to cancel my account but couldn't find how to. I spoke on live chat to andreas coria and he was brill. Went out of his way to find the right account and cancel the payments. Couldn't ask for more well done

Date of experience: August 8, 2016
Laura T. LiveCareer UK Rep
over a year old

Jessica p. Thank you so much for this review. We are glad that you were pleased with our service and with how easy was to terminate your service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards, Livecareer

Ireland
1 review
0 helpful votes
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Great service, very easy to use and no problems at all in cancelling the monthly deposits if you no longer require the service. I would highly recommend, Thanks guys

Date of experience: August 5, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Michelle C.
Thank you for that awesome feedback. It is great to know how you feel about our Customer Service and how our program and product interface are easy to use. We strive to deliver to you what we do best.
Best Regards, LiveCareer UK

GB
1 review
0 helpful votes
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Hidden Fees
July 30, 2016

After completing my CV I was informed of a £2.95 fee for using the service and so i progressed carrying out the procedures into paying them and was met with a further bill of £18 per month and was angry as it just after giving my detials away it poped up. I went straight to the help button and got speaking to a employee named Edgar Rangel who was most helpfully and helped rectify the situation and was most polite! #givehimaraise

Date of experience: July 29, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi Michael,
We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with Edgar. At LiveCareer, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.

Best regards, LiveCareer

GB
1 review
0 helpful votes
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Brilliant
June 26, 2016

Great website to organise my CV and create a professional outlook for jobs. I wanted to cancel my account and I was very unsure of what to do and at first, I did not trust the online chat service or the phone service. But I was guided by an online chat and it was very successful. I received a confirmation email of the cancellation of the account and I was more than satisfied. If I was to recommend any person who is looking for jobs and is a first timer to create a CV, i would definitely recommend this website! Brilliant!

Date of experience: June 24, 2016
Laura T. LiveCareer UK Rep
over a year old

Hi J:

We are glad to hear you were able to create your CV and has a pleasant experience with both our product and our customer service! Thank you for sharing this wonderful review and for sharing us with all your friends and family.

Best Regards,
LiveCareer

GB
1 review
0 helpful votes
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Makes a CV that really stands out
September 23, 2015

Easy to use and really makes your CV look professional and stand out from other applicants.

Date of experience: September 23, 2015
Laura T. LiveCareer UK Rep
over a year old

Hi Ebby S.,

We are glad that that you found the site helpful in your job search. We wish you career success!

Best regards,

Anna

LiveCareer

Ireland
1 review
1 helpful vote
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Online theft sharp practice
September 11, 2015

This co. Has trading practices more akin to Del boy and Rodney than a reputable co. Shady billing no clarity avoid avoid avoid

Date of experience: September 11, 2015
Laura T. LiveCareer UK Rep
over a year old

Hi Kevin S.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]

Best Regards,

Anna

LiveCareer

California
1 review
0 helpful votes
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Great service
July 31, 2015

Great service for building a professional cv & will use it again if & when I need to

Date of experience: July 31, 2015
Laura T. LiveCareer UK Rep
over a year old

Hi Gordon M.,

We are glad that you liked the site. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

Oregon
1 review
0 helpful votes
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Livecareer
July 23, 2015

This program was easy to use and i had an amazing resume in the end. Already got a job

Date of experience: July 23, 2015
Laura T. LiveCareer UK Rep
over a year old

Hi Ben P.,

Congratulations on your new job! We are glad that you found the site easy to use. We wish you more success in your new career.

Best regards,

Anna

LiveCareer