LivebeamReviews 20,072

Dear John,

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our trusted users, you will need to purchase credits.

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

Respectfully,
Livebeam Customer Support

Dear Doug,

We’d like to thank you for this review. All feedback is highly appreciated, as it enables us to develop our services.
We would like to inform you, that all the members you can see on the website passed the strong verification process. We always prevent appearing not real profiles. You can watch real-time streams and communicate with person you liked.

Please get in touch if you have any other questions for us via [email protected].

Respectfully,
Livebeam Customer Support

Dear Gerald,

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
Livebeam Customer Support

Dear Gus,

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.

From our end, we do not tolerate such violations as scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

We try to make sure that all the members are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps. All our trusted members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Please contact us via [email protected] if any help is required.

Respectfully yours,
Livebeam Customer Support

Dear John,

Thanks for the feedback you submitted.

We really appreciate you writing in! Unfortunately, we cannot restrict members from writing to you. We would advise you to block them one by one or ignore them.

We understand that you came here for certain results. Still, we do not guarantee success, we can just do our best to help you with establishing communication. As an option, in order to find someone you are interested in, we can offer you to talk in chat with as many ladies as possible or choose any other source of communication.

Please feel free to contact us via [email protected] in case of any questions.

Best regards,
Livebeam Customer Support

Dear Andy,

Thank you for taking the time to share your concerns and feedback with us!

As we strive to provide every user with a safe space for online communication, we carefully approve trusted users to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This is a great advantage of our platform compared to many similar projects on the internet.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Kind regards,
Livebeam Customer Support

Dear Brian,
Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

Our main goal is to provide you with the best service and your satisfaction is our priority!

We’re here for you anytime.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Many thanks,
Livebeam Customer Support

Dear Customer,

We appreciate that your review is positive!

Unfortunately, your inquiry didn't provide us with sufficient information in order to help you. As we strive to provide every user with a safe space for online communication, we carefully approve trusted users to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles or robots, and that the user you look at in the profile pictures is the person you are corresponding with. This is a great advantage of our platform compared to many similar projects on the internet.

Please let us know if you need our assistance with questions related to our service via [email protected].

We are always at your service.

Kind regards,
LiveBeam Customer Support

Dear Member,

Thank you for rating our services!
We are pleased to hear that you have found interesting people to communicate with!

We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.

Moreover, it is a great opportunity to meet people from all over the world!
As for religion, it is not mentioned in the profiles as it could be considered a delicate and private matter, but feel free to ask it directly from the person you are interested in communication.

Have a great time on our website for communication!

Best Regards,
Support Team Livebeam