LivebeamReviews 20,072

Dear Sam,

Thank you so much for this review!

As we do not have a monthly subscription, you can continue to use our website for free and keep your account active without any charges.

The benefits are obvious. You will receive a unique opportunity to access thousands of users' profiles absolutely for free. You can view their photos and check your conversation history without any credits required. However, you need credits (purchased separately in packages) in order to be able to communicate with other members.

On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.

We're here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
Livebeam Customer Support

Dear Member,

Thank you so much for taking the time to leave us a positive review. We appreciate it!

All our new members receive an offer of 20 free credits to try our services out upon registration. I've just checked and can see that you've received and used yours. I hope you had a good first impression. If you wish to continue using all premium features, check our offer of additional 20 credits on the Credits page.

Should you have any additional questions, please contact us via [email protected]. We work for you 24/7.

Best regards,
Livebeam Customer Support

Dear Adam,

Thank you very much for sharing your feedback with us.

We try to make sure that all the trusted users are interested in communication with other members of the website. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!

With best regards,
Livebeam Customer Support

Dear Mick,

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform, we never mentioned you can chat for free, you are able to chat freely on the website as we are a communication platform. You can easily browse profiles and view profile pictures without charge. However, in order to view personal photos or chat with our members, you will need to purchase credits.

All our new members receive an offer of 20 free credits to try out our services upon registration. I have just checked and can see that you've received and used yours. I hope you had a good first impression.

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Please contact us via [email protected] if any help is required.

Respectfully yours,
LiveBeam Customer Support

Dear user,

Thank you for sharing your thoughts and feedback with us!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve content makers to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Best wishes,
LiveBeam Customer Support

Dear Eddy,

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location and age.

I understand how you feel about paying for some options, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and a high-level support in any cases you have.

We realize that the website with 24/7 Customer Support, and separate departments for Billing, Investigation, and Tech Team has to set up such prices to some extent, meanwhile, we are always happy to introduce our bonus system to you that allows getting more complimentary credits each time.

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Best Wishes,
LiveBeam Customer Support

Dear John,

We are extremely grateful that you took the time to leave us a review!

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

Please reach us via [email protected] in case of any help needed. We are there for you 24/7.

Sincerely,
Support Team Livebeam

Dear Scott,

Thanks a lot for submitting your feedback!

However, please note that our website is an international online communication platform, where the users communicate with each other and our goal is to create comfortable conditions for the communication between our members. We do not restrict our members to meet with each other or to make the contact exchange and to communicate out of the website. You are free to discuss such points with your penfriends and we are sure that you will find the intersection points with someone.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
Livebeam Customer Support

Dear George,

Thank you for sharing your thoughts and feedback with us!

At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, or gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases.

There are some cards that we cannot accept, though:
— gift cards for specific shops (Walmart, Starbucks, Staples, etc.)
— gift cards for online stores (Apple, Google, Steam, etc.)

If it is available on the payment page, you can also use an alternative payment option: Google Pay, Apple Pay, Sofort, or iDEAL. Unfortunately, we do not accept any other payment methods (cash or bank transfers) on our website.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, check chat messages and view profile pictures for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

Please feel free to contact us via [email protected] at any time if you have any questions regarding our service. We will be more than happy to assist you.

Best wishes,
LiveBeam Customer Support