LivebeamReviews 20,072

Dear Mark,

Thank you for sharing your feedback as it significantly helps us do better!

We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).

Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

We wish you a great time on your journey!

Kind Wishes,
LiveBeam Customer Support

Dear Jack,

We appreciate your positive feedback about our service!

We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).

Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service!

Best Regards,
LiveBeam Customer Support

Dear Theodore,

Thank you for taking the time to share the feedback about our platform!

We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).

Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

At this point, we kindly ask you to contact us via [email protected] and we will be happy to assist you with the difficulties that you might experience.

Kind Wishes,
LiveBeam Customer Support

Dear Buddy,

Thank you for sharing your feedback with us!

One of the main benefits of our platform is that it is not required to pay to become a user and create an account. Also, you can easily watch live streams, browse profiles, view messages and profile pictures of other users for free.

Please note that there are various services with different costs, sending chat messages costs 2 credits per minute, however, you are able to send plenty of messages within each minute to convey your thoughts to other users without limitations, thus you are not being charged for each particular message. If you do not find this specific feature suitable for you, it is possible to continue communication in the mail section as an alternative, thus you can compose large letters to communicate with your friends without spending credits per minute. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

We always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Hence, feel free to contact us 24/7.

Please feel free to contact us via [email protected] at any time if you have any questions or need assistance.

Kind Regards,
LiveBeam Customer Support

Dear User,

Thank you for leaving this review!

We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).

Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

From our side, we review each complaint individually and do our best to resolve the problem in a satisfactory way. Also, we do not tolerate the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. At the same time, if you faced the situation that made you feel suspicious, please don’t hesitate to contact us via [email protected], your inquiry will be carefully reviewed and investigated by relevant departments.

Kind Regards,
LiveBeam Customer Support

Dear Wikus,

Thank you for taking the time to leave a review of our communication platform. We are sorry to hear that you have run out of credits and are unable to obtain more as you do not have a bank account.

Please allow us to clarify that while our platform is not completely free, we do offer various payment methods to ensure that all users have access to the credits they need.

At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases.

There are some cards that we cannot accept, though:
— gift cards for specific shops (Walmart, Starbucks, Staples, etc.)
— gift cards for online stores (Apple, Google, Steam, etc.)

If it is available on the payment page, you can also use an alternative payment option: Google Pay, Apple Pay, Sofort, or iDEAL.

Unfortunately, we do not accept any other payment methods (cash or bank transfers) on our website. PayPal option is currently unavailable as well.

If you are unable to use either of these options, please reach out to our support team via [email protected] for assistance finding alternative payment options.

We value your friendship and would like to help you stay connected with your friends on our platform. If you have any further questions or concerns, please do not hesitate to reach out to us.

Best Wishes,
LiveBeam Customer Support

Dear Dale,

Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you're enjoying your experience on our platform and appreciate your support.

At LiveBeam, we are always striving to provide the best possible user experience, and your kind words inspire us to work even harder. We're glad to know that our platform is meeting your expectations and that you're interested in doing more.

If there's anything we can do to further enhance your experience on our platform or if you have any suggestions for new features or improvements, please don't hesitate to let us know at [email protected]. We value your feedback and always welcome ideas that can help us better serve our users.

Best Wishes,
LiveBeam Customer Support

Dear User,

Thank you for taking the time to provide your feedback on your experience with LiveBeam.

At LiveBeam, we strive to provide a seamless and enjoyable experience for all of our users. We are committed to ensuring that our content makers are friendly and engaging, and that our customer support team is responsive and helpful.

If you have any further feedback or suggestions for us, please do not hesitate to reach out to us at [email protected]. We are always looking for ways to improve and provide the best possible service to our users.

Thank you for using LiveBeam, and we hope to continue to exceed your expectations.

Best Regards,
LiveBeam Customer Support

Dear User,

Thank you for your feedback and for taking the time to share your experience with LiveBeam's communication platform.

LiveBeam is a global communication platform that connects users from all over the world. While we understand your desire to chat with local content makers, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.

If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.

If there is anything else we can do to improve your experience, please do not hesitate to contact us at [email protected]. We are always here to help and answer any questions you may have.

Thank you for choosing LiveBeam as your communication platform!

Best Wishes,
LiveBeam Customer Support