LinkedInReviews 499

It's ok, but their prices are outrageous. They need to be better when it comes to getting rid of scammers who use their platform to scam users.

I was contacted by a person in London, so they said, Turned out to be Nigeria.
The whole thing was a scam. When I entered their e-mail into a search it revealed the scam. I reported them to Linkedin about a month ago. The account is still active.
I did some searching on Linkedin and found others had similar results.
Others say they used to do a better job. Other comments here suggest they are getting too big and don't really care.

I have used LinkedIn every day for a decade at this point and am one of the top activity generators. Recentlly LinkedIn has begun charging more and limiting access, now cutting you off if a % of users don't respond to your InMails to them within a finite period of time. LinkedIn has made a mint off me and my clients as I teach internal recruiting firms how to best use social media, sites, and other tactics. At this point it seems LinkedIn has become way too full of themselves and I for one will stop using their service and recommend my clients stop using their services, so I'll stop the flow of cash - if they cut me off from communicating to users of the system. Such a subjective way of quantifying responses - some that I InMail I'm certain don't even have their email address hooked up to their LinkedIn profile so that's why a large % don't respond. And, those who don't respond today, usually respond in the future - keeping my name on file - it's happened and it's real. Stupid people making these rules do not understand their own business! Does anyone have a different LinkedIn type service yet? Can't wait for it to come about - users will mass exodus...

LinkedIn is changing their business model to capture value from their users. As a user this means that it is providing less value to be on.

Specifically, without buying the second level of premium membership, you can no longer contact people who are 3rd level connections, regardless if you know them. As I am in a sales role, this is frustrating, especially the lack of disclosure due to the change in policy. All of the blocks that are put in place which prevent active usage of the network without a paying 50 a month are more than frustrating, especially for those who are premium members. More importantly, because non-sales pros are unlikely to get the premium services, standard users are less likely to be as well connected or use the service as much.

These problems are likely to slow the use of the network over time, and I expect that if the policies don't change I will need to use a different social network in 2 years as professionals grow frustrated and stop utilizing LinkedIn, especially those who are early in their careers--which makes the longterm story problematic.

LinkedIn might help with finding your connections, but the customer service is absolutely appalling. They hardly even have customer service. They do not have a telephone number, instead, you email someone your question/concern. You will receive a response at a later time. Not only is it difficult to communicate and solve anything this way, but responses are more or less automated, leaving you with literally NO service. They are not understanding or helpful to their customers. It's basically a reiteration of whatever is on the website, but copied and pasted onto your email, which does not offer any more help whatsoever.

Furthermore, their prices that they charge for their premium services are absolutely ridiculous. I believe their cheapest upgrade is about $30 a month, specifically for job-seekers. Charging that price to unemployed job-seekers is ludicrous. I signed up for the free month (be careful doing this, I would not recommend it), and used none of their "added services." I am now being charged (as an unemployed fresh grad) for this useless service as I did not cancel it in time (they do not make it easy), and am unable to figure anything out with a customer service representative as LinkedIn does not offer that service. I am finding LinkedIn's "services" to be getting increasingly worse. I am very disappointed with LinkedIn and no longer think of it as a great innovative company. Be careful with your overpriced upgrades!

Shocking Linkedin Privacy Issues.
I have recently uncovered some shocking practices on which Linkedin are engaged. They are so bad that I would not recommend this organisation to anyone. To cut a long story short, Linkedin appear to be tinkering with people's connections, adding unwanted connections and even removing wanted ones. My wife and I have both experienced this recently. Linkedin refuse to accept any responsibility for this and continually say that my wife and/or I are to blame and must have accidentally caused these issues!
I recommend that no one touch Linkedin with a barge pole until they can get their act together.
Dr Steve Jones, New Zealand