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LightUp

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
This company does not typically respond to reviews

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3,213 reviews

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California
1 review
0 helpful votes
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Great
November 1, 2024

Great service and experience.thank you. Thank you thank you

Date of experience: October 22, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for leaving a glowing 5-star review.

Minnesota
1 review
0 helpful votes
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They are beautiful!
November 1, 2024

These flags are so bright I have bought two and plan on ordering two more for Christmas presents. I have hung it on the side of my garage facing the highway and have had several comments on how beautiful it is!
Highly recommend this company and fast shipping also!

Date of experience: October 22, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your 5-star review! We are glad you are enjoying your flag lights.

Minnesota
1 review
0 helpful votes
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Customer service? I like the bulbs but 3 of them have a problem and I need CS to contact me so they can help me thanks for what ever you can do for me Larry Hathaway *******208 or *******@yahoo.com!

LightUp attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
New York
1 review
1 helpful vote
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Purchase
October 28, 2024
Updated review

Fast and dependable service was very pleased with light up.com. I will always look here first for my lighting needs as a first option.

Date of experience: October 18, 2024
Danielle P. — LightUp Rep
over a year old

We are pleased to be your first choice to look for your lighting needs. Thank you for choosing us again and entrusting us with your LED needs.


Classroom lights
June 15, 2024
Previous review

Very happy with the quick turnaround in service place order I and received within two days.

Date of experience: June 4, 2024
New York
4 reviews
5 helpful votes
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Super Easy website to use, Fast Delivery!
The only disappointment was I DID NOT receive Free Shipping with an order over $100.
Unsure if that perk is still available?!

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
over a year old

Jeff - Thank you for taking the time to leave us a review. We appreciate your business and your previous glowing reviews as well.
In regard to the free shipping over $100, we did raise our free shipping threshold to $399 in September.


Smooth, quick, knowledgeable sales and support staff!

Date of experience: December 16, 2023
Nevada
1 review
0 helpful votes
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Good Service
October 27, 2024

Customer service corrected a mistake I made in ordering, saving us both a lot of headache.

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for taking the time to leave us a review. We are glad to hear that our customer service team was about to correct a mistake.

Florida
1 review
0 helpful votes
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Adjustable led lighting
October 27, 2024

Perfect for a room that needs different lighting options in the same room

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your repeated business and positive review!

Colorado
1 review
0 helpful votes
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Excellent direct replacement, fast delivery and very fair price and easy

Date of experience: October 14, 2024
Danielle P. — LightUp Rep
over a year old

James - Thank you for taking the time to leave us a review. We appreciate your business.

Washington
2 reviews
0 helpful votes
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Nice Lights
October 22, 2024

Old LEDs were slow to get to full brightness. These come on at full brightness quickly!

Date of experience: October 10, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for leaving us a 5-star review! We are glad the LED Tubes are performing to your expectations.

New York
1 review
0 helpful votes
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Owner
October 13, 2024

Quick delivery and good product
Checked stock prior to placing order and they were correct

Date of experience: October 3, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your business and for your 5-star review!

Colorado
3 reviews
0 helpful votes
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Fast service
October 10, 2024

We received the lights quickly and then had several days of rain before we could charge them but we are very happy with our experience with LIGHTUP.

Date of experience: September 30, 2024
Danielle P. — LightUp Rep
over a year old

Susan, Thank you for your 5-star review! We are glad to hear that you enjoyed your solar lights.

Louisiana
1 review
1 helpful vote
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ShiningFlag
October 1, 2024

Beautiful night flag with lighted red-white-blue! It's already done well outdoors - surviving and still shining through two severe Louisiana storms.

Date of experience: September 21, 2024
Danielle P. — LightUp Rep
over a year old

Robert - We are so glad your daughter recommended our Flag Light to you! So glad to hear they have held up through recent severe storms. Stay safe!

Pennsylvania
1 review
2 helpful votes
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Very good light
September 29, 2024

Very good light works well on our flagpole would purchase another if needed

Date of experience: September 18, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your business and taking the time to leave us a review!

Ohio
1 review
1 helpful vote
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Damage
September 28, 2024

Have ordered lights from you twice both times part of my order has been damaged in shipment

Date of experience: September 18, 2024
Danielle P. — LightUp Rep
over a year old

Hi Jeromy, I am sorry for this experience with our company and understand your frustration. I have forwarded your review and order information to our Customer Service Team. They will make sure to follow up with you on your order.

North Carolina
1 review
0 helpful votes
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So far shopping on this site has been fairly easy. Thank you. The goal is to see the quality of the product.
Thanks,
John C.

Date of experience: September 16, 2024
Danielle P. — LightUp Rep
over a year old

Thank you, John for taking the time to leave us a review. Be sure to check out more of our LumeGen LED Tubes for your next project!

California
1 review
0 helpful votes
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They Done Good!
September 25, 2024

It came quickly and was exactly what I needed. Quality items and packed safely as they were fragile. They done good!

Date of experience: September 15, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your business and taking the time to leave us a review!

California
1 review
0 helpful votes
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Sam
September 22, 2024
Updated review

You are the best in the world thank you so much in the world 🌎 thank you LightUp 😀

Date of experience: September 11, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your 5-star review!


You the best
March 16, 2023
Previous review

You the best

Date of experience: February 14, 2023
Tennessee
1 review
0 helpful votes
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Easy ordering and quick delivery.
September 20, 2024
Updated review

Once again ordering from LightUp was a breeze! The items were delivered in just a couple days.

Date of experience: September 10, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for shopping with us again! Glad to read your positive review and feedback.


Had a little issue finding lighting I needed
January 27, 2020
Previous review

Had a little issue finding lighting I needed

Date of experience: January 24, 2020
Pennsylvania
1 review
0 helpful votes
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Perfect for my 20ft flag
September 19, 2024

The item was very competitively priced and the delivery was super fast.

Date of experience: September 9, 2024
Danielle P. — LightUp Rep
over a year old

So glad to hear the solar light worked well for your 20ft flag! Thank you for your 5-star review!

Virginia
1 review
0 helpful votes
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Great Lights with better prices
September 16, 2024

Fast and easy way to order lights and great product. Better than well known large warehouse Commercial stores

Date of experience: September 6, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your business and taking the time to leave a review. We appreciate it!

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1
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