LightInTheBoxReviews 13,786

Worst company ever. You can not return or contact anyone from Lightinthebox.Idid order leather jacket and received some fake stuff.Do not order anything from them!

Ein Teil der Ware war OK.

Für defekte Ware (Uhr) wurde Ersatz geschickt.

Sowohl die defekt gelieferte Uhr und auch die als Ersatz gelieferte Uhr war nicht in dem Design wie bestellt.

Die Versandkosten waren sehr hoch.

Da gibt es noch eine Reihe an Dingen die unbedingt verbessert werden müssen:

Auf meine zweite Nachricht kam überhaupt keine Antwort zurück.
Auch sind einige Funktionen nur durch installieren der App möglich.

So etwas geht in meinen Augen gar nicht.

Das können andere Versender aus China besser.
Wenn die beanstandeten Mängel behoben werden und der Versand bei mehreren Artikeln nicht teurer wird, kann man LightInTheBox weiterempfehlen.

I bought a dinosaur liter from Light in the box when I received it, it was wrapped in two boxes. The outer box was in perfect condition when I opened it for the inside box. It was the original box of the toy, and it had three intentions in it, so I contacted the light in the box and asked them if that was going to affect it, and they replied " We assure you that there will be no problem". The problem with that is this is Christmas time and at my business we have created a theme for needy children and I have taken on a 2 1/2 year-old that I will not get to see or hear how they enjoy their present so I will be available to make sure that it works now I have to give the toy to someone that I can be around to make sure that their toy works or get them another toy so that's why I was hoping that would respond with telling me they would exchange it, but they did not they just want me to take the defected box and possibly defected toy to a child that I don't know and don't get to see how their Christmas ends up so I am not happy with the response nor happy with the product Security

The workmanship and fabric quality of the clothing leaves much to be desired. I've ordered at least six shirts from them and will definitely not be ordering any more. Most of the clothing pictures seem to be computer generated because the actual products I received looked very different from what is shown on the website (which look very nice.) Pattern matching between parts of a shirt, for example, as shown in the pictures is poorly executed on actual products. Even the apparent texture of the fabric in the pictures is misleading.
They also select only the favorable reviews to publish - with one or two average ones to give the impression they publish all reviews. Out of the five or six product reviews I have written they published only one which I gave four stars. All other two and three star reviews remain unpublished. I complained about this to them but got nowhere.

The price should be an indicator that you will get what you pay for! I ordered over $500 worth of dresses for an event intending to return the majority after trying them on. I went out of town and my order was delivered. When I was able to finally get to my order and select the items to return, I was told by customer service that it was past the 7 day return window and my items were non-refundable. Also, the quality of these items are of very poor. Most of them are nothing as pictured and fall between cheap and plastic material. I personally would recommend NEVER ordering from this website!