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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Pleasantly surprised! Very good quality at the lowest price imaginable! I'll be doing a lot of shopping here.
J'ai fait plusieurs achats sur le site lightinthebox depuis le Sénégal et jusqu'ici je ne suis pas déçue.
Le site est très fiable avec des produits de bonne qualité à des prix abordables. Rares sont ceux qui fournissent en Afrique. Le service avant-vente onlinechat est disponible et attentif et ils prennent en charge toutes les questions avant et après vente de même les litiges comme les articles manquants dans une commande ou autres sont rapidement réglés.
Je fais rarement confiance aux commerçants en ligne mais maintenant je me fournis directement chez eux en robes de mariées pour ma boutique.
Bien sur, vue la longue distance il est toujours bon de bien calculer les frais de livraison et les frais de douane qui en découlent.
Personnellement pour le Sénégal, il est de bon conseil d'utiliser les services express ou standard (DHL ou UPS) qui sont bien que très chères, plus rapides et plus fiables pour éviter les tracasseries douanières et les vols. C'est pourquoi je choisis les commandes en quantité durant les soldes et si possible pendant les rabais sur la livraison.
C'est un site que je recommande pour surtout pour les négociants qui débutent et bien sûr les futures mariées.
LightInTheBox is one of the best online store, and I'd like to continue selling your qualities sorters
The items are very nice and it ships fairly quickly. Overall I am very happy with the service that I received as well as the items.
Both the price & the quality of my purchase from LightIn TheBox was absolutely excellent!
I will continue to buy from them, good packaging & fast delivery.
Thank you!
I absolutely love my dress and look forward to Halloween to be able to wear it when I marry my best friend
Shoes I ordered are exactly what I was looking for, they look wonderful and match my dress exactly.
It is amazing online store
Sometime they have fabulous offers
Good Sharp Knives. Holder a little flimsy, but it was £12.00 all told, so i wont complain!
One of the best companies to do business with. I'll be sure to spread the word!
My experience on Lightinthebox has been fantastic. I have so far not regretted being a member on the site because everything on this site moves` smoothly`., you buy and will be assured of receiving it in time. I like the DHL mode of transporting because tracking is excellent and very often they update the shipping process.
It a site worth informing your friend where to get things from.
I have received all my orders with timely delivery dates some products are a little under the expected quality BUt I have never had cause to complain you are paying for what you get and most of the time its Better than the expected. Fantastic savings way out way the little eschews.
Good transaction, dispenser as described, work perfectly.
It was calm, they answer all your cuestions, and it came here in the perfect time
I had a wonderful experience with LightintheBox. It was fast, really good, and I loved how everything was updated with the processing of my order. It was here quick, and the quality is amazing!
I can't complain, the products I've bought were really good, the communication is also very good! Most definitely recommend to everyone.
Really, you cannot beat these prices. I was happy to see how quickly it was delivered. And care was taken with packaging. I will be a long time customer.
Outstanding quality of products, and accurate information.
I've ordered twice from LightInTheBox so far.
Both times the items arrived quickly, once super quickly and once 'just' quickly.
Both items were of good quality and were exactly as described.
It's so nice to be able to trust an online seller.
Highly recommended!
I was worried at first but when I got my dress, it is just beautiful! I am very happy with quality and shipping! I will definitely buy from this site again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members