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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Loved the products that we bought, but I got a shipping bill from DHL and I wasn't aware that I would have to pay an extra $17.99 in shipping. Overall I'm happy with the things that I've purchase!
Thank you Light in the Box! You totally made my Wedding Day memorable with such an affordable rate! I'll suggest this site to all those people who want to wed in style without compromising on quality!
This is the first time I have used Light In The Box but it certainly won't be the last. I was very happy and very impressed with my purchase. The print is exactly as shown and the quality is very good. Handling and shipping time was excellent and communication with the supplier was brilliant. I am VERY happy to recommend this company and their product to others wishing to use them and as I have already said YES I will definitely use them again
At first I have my doubts about this website, because I was a first time buyer; but when I received the first order I knew it this website was for real! Excellent quality! Items are same as the Picture! Wonderful experience!
I'm about to get married and I have ordered all the needed things from LightInTheBox, even my wedding dress. I have to say that I was totally satisfied from the items i have received.
I use internet for shopping but LightInTheBox is now my favorite site!
Thank you!
Its wonderful knowing Light in the Box i have been shopping there for a few years now and what really made me review this site is because i find quality products there with very little reviews. So every one check this site out and you will see and feel the satisfaction i did received shopping there.
Got a little bigger size than expected. With few alteration would be lovely Thank you for the lovely dress
Very beautiful! Great gifts! My grand daughters will certainly enjoy wearing them.
I find that your company is wonderful. Shipping is prompt, and the time you say it will be here. The dresses that I have bought are really nice and great styles. Thank you.
Great products, low prices and fast shipping options. I give it 4 out of 5 stars because it can always be even better!
His was the first time prdering through here (for military ball). I ordered this dress in ruby color customized to my measurements. Because of that they emailed after ordering to confirm the measurements were correct. That made me wonder and i measured again. Thankfully i did. Its still a tad bit larger on the bust area but nothing major. I loooove this dress! I was surprised how fast it was done and by time i ordered to me receiving it, only took 2 n a half weeks.
Have no complaints about the service and the dresses I ordered were just right
I have bye a lot of items in it and i like them
Fast delivery and fast shipping
I have shared my experience with my friends
Very pleased with what feels like a good quality men's belt and I got it for nothing, including free delivery, as I redeemed a $5 coupon I was sent!
Oh my god... Good Quality & Unique... I'm Love it so so much... amazing... :)
Excellent, delivered in a timely fashion, easy to deal with, would definitely recommend friends to purchase from them.
Easy and convenient to shop! Has almost everything I need or want. For example, I was looking up and down in the mall to look for the nail sticker in strip form but I couldn't fine it for months, so I decided to search the net, then I came across lighting thebox, and with just a click away I got everything I wanted. Moreover having it as an iPhone apps makes online shopping in this website even more convenient.
Stunning items and fast shipping! Highly recommended online shop!
Very quick reply to questions, and always a very fair outcome. Just love the site, but must learn when buying clothes that your L is more
Like our very very small.
Would recommend site to everybody.
Here is your previous review on our site for reference: Great fit! Came in less time than I thought! Will buy from here again! Thought the skirt was going to be really long but it was short and how it is supposed to be!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members