On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.
Life Extension Reviews Summary
Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Life Extension has been great with my order. I order Neuro- Mag to help me get the sleep I need. They are very efficent and gets my order really fast. Thanks Life Extension.
I have been happy with most products and Life Extension has always given great service!
I but direct from life extension primarily because the supplement are the best I have found. The auto ship subscribe option is excellent. Always so well done & reliable!
Priced great too!
Never purchasing your products again because of this. It's digital assault.
All my products from Life Extensions have been just what my body needs to keep me active. Thank you for your products that really do help with our needs.
I've been ordering from Life Extensions for 4 years now. Every product I purchase has helped me with my overall health. Life extension has Great products, a huge variety to choose from and they deliver to you quickly! :)
Did a test to see how these dissolved and the Vitamins do not dissolve, I will not be taking these
The shipment arrived a couple of days late due to our postal system. It was exactly as ordered. The tablets of zinc, while large, just take time and do the trick to prevent, hasten a cold to its finish. The CoQ10 was expensive for such a short supply.
I am very pleased by your prompt delivery of your quality product. I highly appreciate your special prices. Quality and good prices is always on my list of desirable products.
I found some supplement I needed and they were on sale. I got them so quickly. Thank you for your customer service.
I'm pretty sure you sell a high quality product because I've consumed it before. Unfortunately I have to say that when it come to standard shipping method it's a whole different story. After 5 working days (7 days overall) I haven't received my most recent order.
We’re very sorry to hear that your order did not arrive within our expected timeframe. In most cases, orders ship within one business day and typically reach customers within 3–5 business days after leaving our warehouse. If your package still hasn’t been delivered, our customer service team is available 24/7 and would be happy to assist you. You can reach them anytime at 1-800-678-8989.
I had a hard time ordering ptobably because my PC was not up to date. But when I finally got through the supplements arrived quickly with no other problems.
My test order was processed and received the same day. The selection of tests and ease of ordering are exceptional. Also, the prices are better than direct ordering from the commercial laboratories.
The lid was impossible to remove. I have been a customer for multiple years and have never seen a lid of this configuration. Once I finally got it off I replaced it with another LE product lid. This lid should be banned from use.
Thank you for taking the time to provide us with your feedback on the product lid. A few of our products, like the Iron Protein Plus, use a special child-resistant cap. We're sorry to hear that it was difficult to open, and we have shared this feedback with our Product Development team. Should you require any further assistance, please do not hesitate to contact our 24/7 customer service line at 1-800-678-8989.
Order online here in a few days. Enjoy having free shipping even if it is a bottle on sale. Thank you Life Extension for this service.
Life Extension hormone products make you feel like you did when you were younger.
We're sorry to hear you have not yet received your order or a notification that it was shipped. Please reach out to our 24/7 customer service team at 1-800-678-8989. We will be happy to assist you with a resolution.
I ordered my testing panel which was a little confusing because it said it was going to be mailed but it was just a lab order. I was eventually emailed the lab order and directed on how to schedule my blood draw through Quest Diagnostics near me. Issue was that I scheduled myself for a 10:30a appt (because I was fasted) and when I checked in, they had me in the system as a 1:30p appt. I never received an appt confirmation email or any way to access my appt time in order to recheck it. I was lucky that the lab tech took me anyway but he was obviously not happy since he had a waiting room of people who had accurate time slots. My only guess was that when I made the 10:30a appt that the system made it for the EST timezone where Life Extension is located? I am on PST time which would maybe explain a 3 hours discrepancy. Obviously NOT a helpful glitch.
We're sorry to hear about the difficulty you faced with scheduling your appointment with Quest Diagnostics. Quest does not usually default to the Eastern Timezone, and we apologize for any inconvenience this caused. Thank you for taking the time to share your feedback with us; we have shared it with our team.
I have been a customer for a few years. Always get good prices & fairly good products. The only issue I have is with the fish oil, it is very sensitive to heat & melts easy, causing that fish odor to be very strong & hard to take the taste.
I like my Life Extension products when I finally get them. The shipping is free & you pay for that when it takes a week to arrive. Other than the slow shipping I am a satisfied customer.
I'm very satisfied with my product, and purchasing experience.
Your company kept updated on all aspects of shipping info, etc..
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you did not like the number of emails you received after ordering with us. Thank you for taking the time to write a review about this so that we can share this feedback with our team. If needed, you can adjust your contact preferences in the Account Options section of your Life Extension web account. Our 24/7 customer service team is also available to help with this at 1-800-678-8989. We're happy to assist you with a resolution.