Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Life Extension

Life Extension

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
How would you rate Life Extension?
grey stargrey stargrey stargrey stargrey star

Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
187
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Nevada
0 reviews
0 helpful votes
Follow Tim Q.
Unfollow Tim Q.
Share Review
Report Review

Terrible shipping
October 16, 2024

Life Extension has the worst shipping by far. I placed my order # ******* on 9/30/2024 and the estimated delivery date is 10/9/2024. I had this problem in the past and Life Extension updated my shipping to 3 day on new orders. I received a phone message letting me know this option is no longer available due to costs. In the future I will not order any other products with Life Extension since they are too cheap to ship in a timely manner. You would be better off slightly increasing product pricing so your company can afford to ship in a timely manner. 10 day shipping is embarrassing for orders in the US. I don't even understand how you can find a 10 day shipping method. USPS Ground which is the most affordable and lowest price for package shipping is only 5 days!

Date of experience: October 5, 2024
Utah
0 reviews
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Good products, good service
October 15, 2024

I appreciate the research LE does to find safe, effective formulas.

Date of experience: October 5, 2024
Florida
0 reviews
0 helpful votes
Follow Dianne W.
Unfollow Dianne W.
Share Review
Report Review

Good Service
October 15, 2024

Great products and back up professional help. They are able to get your order out fast and if you are a member you get free shipping and a very interesting and informative magazine once a month. They stand by their product and their customer service is very good.

Date of experience: October 5, 2024
Colorado
0 reviews
0 helpful votes
Follow Dale N.
Unfollow Dale N.
Share Review
Report Review

I totally believe in your products. The products I have ordered I am totally satisfied with them. The problem arises when you send orders by the USPS. My most recent order was scheduled to arrive yesterday. It is sitting, pursuant to the tracking provided in the Springfield,Illinois distribution center 23 miles from here. It arrived there yesterday and should have been here with my mail delivery today. Not here, so my problem is with your system of shipping. There is no 9:00 p.m. delivery here.

Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
Follow Linda Q.
Unfollow Linda Q.
Share Review
Report Review

Love these supplements!
October 15, 2024

I have loved all the supplements that I have purchased! The prices are reasonable! They are delivered in a timely manner and package well! I have no complaints!

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Share Review
Report Review

Best vitamin store
October 15, 2024

Life Extension is the best place to get supplements. Everything you want is in one place. The quality is fantastic and prices are reasonable.

Date of experience: October 5, 2024
Indiana
0 reviews
0 helpful votes
Follow Arla U.
Unfollow Arla U.
Share Review
Report Review

Quick, efficient service.
October 15, 2024

I ordered products on a Tuesday and received them on Friday!

Date of experience: October 5, 2024
Hawaii
0 reviews
0 helpful votes
Follow Lance I.
Unfollow Lance I.
Share Review
Report Review

Satisfied Customer
October 15, 2024

I am happy with Life Extension service and supplements. The customer service is usually very helpful, and also those in the health help department. Thanks

Date of experience: October 5, 2024
New Jersey
0 reviews
0 helpful votes
Follow Ira I.
Unfollow Ira I.
Share Review
Report Review

Excellent service
October 15, 2024

The ordering was simple and the product delivery was on time

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
Follow Lantz H.
Unfollow Lantz H.
Share Review
Report Review

High Quality & Fast Shipping
October 15, 2024

I was extremely happy with the quick shipping and I could immediately tell the high quality compared to the many other brands I've tried in the past.

Date of experience: October 5, 2024
Virginia
0 reviews
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Recent purchase
October 15, 2024

Was easy to order online and get what I wanted. Received my order in a timely manner and it was accurate.

Date of experience: October 5, 2024
New York
0 reviews
0 helpful votes
Follow Danielle R.
Unfollow Danielle R.
Share Review
Report Review

Outstanding!
October 15, 2024

Their products are top quality…. I received everything so fast.

Date of experience: October 5, 2024
New York
0 reviews
0 helpful votes
Follow Jackie Q.
Unfollow Jackie Q.
Share Review
Report Review

Brain Fog Relief
October 15, 2024

I ran out and forgot to reorder the Brain Fog Relief, I could tell a difference in a couple weeks. I never want to run out again!

Date of experience: October 5, 2024
Florida
1 review
0 helpful votes
Follow Jill M.
Unfollow Jill M.
Share Review
Report Review

Started with Two-Per-Day
October 10, 2024

Found the Two-Per-Day multiple vitamin to help cut down on colds. Added a number of vitamins recommended by primary care doctors. I've tried a number of weight loss products with no results(AMPK Metabolic Activator, Body Trim and Appetite Control, Waistline Control, Mediterrian gummies) and some sleep products (Ashwagandha, melatonin) with no results. I have been using the Artho Max Advanced for years with great results, however in the last month it is no longer working and not sure what to do.

Date of experience: September 30, 2024
Connecticut
1 review
0 helpful votes
Follow Priscila P.
Unfollow Priscila P.
Share Review
Report Review

Investing in health
October 10, 2024

Life Extension always present in my life, Morning, afternoon and night. Confidence and health care.

Date of experience: September 29, 2024
Florida
1 review
0 helpful votes
Follow Teresa X.
Unfollow Teresa X.
Share Review
Report Review

A friend suggested I try this product and I am thrilled with the results.

Date of experience: September 29, 2024
Indiana
1 review
0 helpful votes
Follow Janice I.
Unfollow Janice I.
Share Review
Report Review

I love your products
October 8, 2024

I can feel the difference in taking vitamin b1. Excellent product

Date of experience: September 28, 2024
Colorado
1 review
0 helpful votes
Follow Ann N.
Unfollow Ann N.
Share Review
Report Review

Love the products that we order!
October 8, 2024

They have really helped with our health! We love the ease of ordering as well!

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
Follow Wayne W.
Unfollow Wayne W.
Share Review
Report Review

Review of products
October 8, 2024

Seemingly good product, reasonable prices and quick delivery

Date of experience: September 28, 2024
California
2 reviews
5 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Staying Healthy
October 8, 2024

The products I need always have a great explanation of their use and benefit. The prices are very reasonable and using the subscription process saves money as well.

Date of experience: September 28, 2024