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Life Extension

4.4

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From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
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Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Easy to order on line. Talked to customer service to clarification of order. Most courteous, patient and knowledgeable.

Date of experience: May 3, 2025
Minnesota
1 review
0 helpful votes
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Where is my Order?
May 10, 2025

4/14/24 Order has not arrived as of 4/30/25. Last seen in Puerto Rico. What's up?

Date of experience: April 30, 2025
Florida
2 reviews
0 helpful votes
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It only took a few days. The report was informative, and with the help of AI, I was able to interpret the results. Now I can go to my doctor and bring with me to discuss. I highly recommend it, especially if you're monitoring something and don't want the added step of going to the doctor.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Speedy delivery
May 7, 2025

I placed my order, and it was delivered within a week! Prices are affordable and good selection of products.

Date of experience: April 27, 2025
New York
1 review
0 helpful votes
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High quality products
May 6, 2025

More info on product ingredients. Great articles in magazine. Customer service is outstanding something very rare nowadays.

Date of experience: April 26, 2025
New Hampshire
1 review
0 helpful votes
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Happy Health
May 6, 2025

Life Extension makes my experience very easy with their informative data for each product they advertise. You know what you are purchasing.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Charge Disappointment
May 2, 2025

On my last purchase from Life Extension... not my auto delivery,... but additional products I buy throughout the year... I had just received my order and then within a day or two one of my items went on sale and was discounted. I do a substantial amount of business with Life Extension and was disappointed that I did not receive the sale price of the item and had I known it would be discounted within a week of my initial order I would have ordered two of the item. In the old days, when you bought something from a company and it went on sale, the company would honor the sale price and adjust the amount the customer was charged within 30 days of the initial purchase and the sale price. It may have dropped to 14 days currently but I think Life Extension can afford the software and or hardware to make this automatically happen for a long standing customer that spends over $200 a month on auto delivery service at a cost savings as well as all the additional purchases throughout the year that I spend with Life Extension that goes into the thousands of dollars of business I have done for years.
So, I am disappointed that your account software cannot not recognize and adjust to purchases that go on sale within a few days of initial purchase. For people on a fixed income and a very senior citizen that does alot of business with you, should have this capability automatically built in for your "valued" customer. Extremely disappointing... Jen Lewis

Date of experience: April 22, 2025
Pamela V. Life Extension Rep
11 months ago

Regretfully, our systems are not able to make these types of adjustments at this time. Thank you for providing us with your suggestions and feedback, we have shared it with our team. A member of our customer service department will be reaching out to you directly to provide you with further assistance. Alternatively, they can be reached 24/7 at 1-800-678-8989.

Ohio
1 review
0 helpful votes
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I am a 63 y. O. male who's been obsessed with health, fitness, and nutrition since I was in my early teens. I have pretty much a lifetime of experience in dealing with supplement companies and researching and trying different supplements to optimize my health. As far as I am concerned, life extension is the best supplement company out there. Their products seem to be uniformly of the highest quality, as well as having solid scientific backing for their efficacy. I also love that they have a magazine which is very informative and has proved immensely valuable to me personally, and if you join the rewards program you get free unlimited shipping for a year, which I think is an absolutely excellent benefit and I use it all of the time.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Easy Peasy
April 30, 2025

After fracturing 2 bones, my ortho provider recommended 2 specific supplements and doses. Life Extension to the rescue. To my relief, a trusted company carried what I needed. A couple of clicks and in a few days, the products were delivered.

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Easy and Informative
April 29, 2025

I found the order site and website easy to use. The product descriptions were very informative.

Date of experience: April 19, 2025
Puerto Rico
1 review
0 helpful votes
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Excellent service
April 29, 2025

Difficult to surpass in service and quality of products. Highly recommend it.

Date of experience: April 19, 2025
Puerto Rico
1 review
0 helpful votes
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Didn't work
April 29, 2025

My purchase wasn't available where I lived but they never contacted me to let me know nor canceled my order. They did only when I reached out. Really bad communication. I had a specific time window to get the labs done. It's just a bad experience on my end. Nothing against them.

Date of experience: April 19, 2025
Pamela V. Life Extension Rep
11 months ago

We sincerely apologize that you were not contacted regarding your order and have shared this feedback with the appropriate department. Thank you for taking the time to inform us of your experience.

Tennessee
2 reviews
0 helpful votes
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Its been over a week and while I did get 10 or 12 email advertisements I don't see the request form. Usually get it in email and fax..

Date of experience: April 19, 2025
Pamela V. Life Extension Rep
11 months ago

We are sorry to hear you did not receive your requisition! If it has not yet arrived in your inbox, spam, or junk folders, please contact our customer care department at 1-800-544-4440 and we will be more than happy to resend it via your preferred method.

California
1 review
0 helpful votes
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I get my items very fast and the free shipping is great as a perk for being a premier member.

Date of experience: April 19, 2025
South Carolina
1 review
0 helpful votes
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Doctor recommended
April 29, 2025

Good quality and prices. Quick shipping. Large inventory.

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
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Great Company
April 23, 2025

Always great deliveries and in a timely fashion. A very good product and reliable.

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
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Dependable quality
April 22, 2025

Full range of products, great service, reasonable prices and excellent scientific documentation

Date of experience: April 12, 2025
Connecticut
2 reviews
0 helpful votes
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Excellent service
April 22, 2025
Updated review

Very streamlined, easy to order, always fast delivery! Phil

Date of experience: April 12, 2025

Great prices
July 29, 2024
Previous review

Life Extension always has great prices and inventory always available.

Date of experience: July 19, 2024
Serbia
1 review
0 helpful votes
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Good customer service, professional and quick delivery, thanks

Date of experience: April 12, 2025
California
1 review
0 helpful votes
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I like the quality of life than extensions products. I also like that they sent out a magazine to keep you informed about products that can help with your physical fitness process. Also fast shipping.

Date of experience: April 12, 2025