Life360

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
2.4
Reviews 507
5 Stars
13%
4 Stars
4%
3 Stars
5%
2 Stars
10%
1 Star
68%

Michigan
2 reviews
4 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Share Review
Report Review
Great Tool
December 20, 2020

We have a bee driver who isn't always honest. We use the app to make sure he is where he is supposed to be, and he has signed a contract to abide by the rules due to past bad choices. We feel reasonably assured that he is following the rules to drive the vehicle we bought for his use. He doesn't need more freedom; he needs boundaries. This app is helping us make sure our son is safe as he finished growing up. We are REAL parents with normal rules.

Date of experience: December 18, 2020
Texas
1 review
6 helpful votes
Follow Russell A.
Unfollow Russell A.
Share Review
Report Review
Terrible App
December 17, 2020

Life360 ruined my marriage. My wife and I will be divorcing because of this app. It placed me at the hotel that is over 100 yards from the IHOP where I was having breakfast. This is not an isolated incident. It has misstated my location on ther occasions also. Save your relationships; don't buy the app.

Date of experience: December 17, 2020
GB
2 reviews
1 helpful vote
Follow Sam K.
Unfollow Sam K.
Share Review
Report Review

Had same issue with 2 phones with separate accounts and emails. Both working fine then suddenly couldn't login. Numbers and emails correct. Customer service non existent, they don't answer emails, been 6 days. Uninstalling

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
Follow Carly B.
Unfollow Carly B.
Share Review
Report Review
Best app I have
November 24, 2020

Accurate, reliable and so helpful. Whole family is on it. Highly recommend this app. It's the app I use most on my phone!

Date of experience: November 24, 2020
North Carolina
1 review
2 helpful votes
Follow Marsha E.
Unfollow Marsha E.
Share Review
Report Review
GREAT APP, BUT NOT PERFECT
November 15, 2020

I really like the app. It helps me keep up with where my husband and daughter are, and helps them keep up with me. It's not always completely accurate. Sometimes it will ping off another tower or something and show you've went somewhere when you didn't. That's rare, but it happens. Usually when it does happen, it will show a straight line instead of the road you supposedly took. Using the app is better than having to call to say, "Where are you?" all the time. They can tell when I leave work, since it's never at exactly the same time, and that way they aren't interrupting me in the middle of finishing up or talking with a patient. If you are using it to keep track because you don't trust someone, you have bigger issues than this app can fix, but to keep up with each other for safety and convenience reasons, it's a great app.

Date of experience: November 15, 2020
Ohio
1 review
2 helpful votes
Follow Melody S.
Unfollow Melody S.
Share Review
Report Review
A Must Have
November 8, 2020

This app saved my daughter and her friends when they were in a terrible wreck. As soon as they crashed I received a text that she had been in a collision. It gave her exact location so I was able to make it there quickly. Any parent would benefit from downloading this app. I give it 5 stars and I have encouraged so many families to create circles for their loved ones

Date of experience: November 7, 2020
Illinois
1 review
1 helpful vote
Follow Greg M.
Unfollow Greg M.
Share Review
Report Review
Horrible! Almost cost me a relationship!
November 3, 2020

This app is crazy! It shows me stopped at an address that is WRONG and then when I turn my phone off it shows my phone is still on! Tracking is very spotty and causes trust issues. Don't use it! You will be sorry!

Date of experience: November 3, 2020
Texas
1 review
4 helpful votes
Follow Vickie P.
Unfollow Vickie P.
Share Review
Report Review
Crash detection a waste of miney
October 30, 2020

My husband has has 2 wrecks in the last 2 years. Life 360 was on both times and neither time detected the wreck. When he was rear ended while on a motorcycle and thrown through the air before landing on the pavement I would have thought that would have indicated a "crash".

Date of experience: October 30, 2020
Illinois
1 review
3 helpful votes
Follow Noah G.
Unfollow Noah G.
Share Review
Report Review

I'm a teenager, my parents have this app to track me. This is fine, however, randomly it will say I'm moving and driving across town when I'm at school. This app also says I have turned crash detection off and made a 20 minute trip to town in a matter of 8 minutes, absolutely ridiculous. Not only did I have to explain to my parents the situation, but they are also suspicious of me because it has never happened to them. This app sucks, they need to fix their issues with crash detection and location accuracy. I shouldn't have to explain what happened because this stupid app decided to glitch out on me.

Date of experience: October 28, 2020
Indiana
1 review
0 helpful votes
Follow Steve W.
Unfollow Steve W.
Share Review
Report Review
Great tool
October 23, 2020

The only people who don't like this app are the ones who don't want to be tracked. I use this for my small business to keep track of my service techs. This app helped me catch one employee stealing time from me. It probably saved me tens of thousands in payroll for this guy. Awesome app. Thank you and keep up the great work.

Date of experience: October 22, 2020
Wisconsin
1 review
3 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review
Love life 360
October 21, 2020

My boyfriend was out riding his motorcycle, and had been for hours. Then I received the call that everyone dreads, he had been in an accident. He was unsure exactly where he was, he was on a country road. I quickly pulled out life 360, and it gave me directions straight to him.
Thank you life 360... that was one thing less to worry about on that stressful day.

Date of experience: October 21, 2020
North Carolina
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review
Love it
October 15, 2020

This App has helped a lot to keep up with family and give me directions to them when help is needed.

Date of experience: October 15, 2020
California
1 review
0 helpful votes
Follow Glen H.
Unfollow Glen H.
Share Review
Report Review
Ghost mode
October 11, 2020

#ghostmode. We need this ghost mode make it happen so many people are fighting for this

Date of experience: October 10, 2020
Oregon
1 review
0 helpful votes
Follow A C.
Unfollow A C.
Share Review
Report Review
Love this app!
October 8, 2020

My family has used this app for several years. I raised 3 girls and it has definitely gave me a peace of mind knowing they are safe and where they tell me they are going. I don't use it to spy like some people think parents do. There are a lot of sick people in this world and if something were to happen to one of my family members I can trace where they have gone to. It has only glitched a hand full of times and certainly not enough over the years to give a bad review. Recently someone stole my sons phone and I was able to go straight to the location and get the phone back with this app. No crash detection does not work but I can track how fast my new drivers drive or slow. Which helps me guide them.

Date of experience: October 8, 2020
Georgia
1 review
1 helpful vote
Follow Jerr L.
Unfollow Jerr L.
Share Review
Report Review
I hate this app
October 7, 2020

Hi, I'm in my late 20s & my mother wanted to get this app and make sure at the end of the day her kids are safe and sound. She even bought the "gold membership".
It was great until it started saying I was at certain locations that I was not! The funny thing is. I got my boyfriend involved... "hey babe it's awesome" I regret every bit of me saying this. How do you tell your man that this app is lying? When he sees clear as day that you were at a very specific house in a neighborhood... house #, address, & everything! Do we go knock on the door? Then what? I am furious... my family obviously believes me but trying to explain this to your partner is ridiculous. I hate this app w/ all of my heart. I was at Publix but apparently I was in a nearby neighborhood at a very specific address & it says I was there for 19 minutes. Now I'm left deleting this app but still unanswered questions. FML

Date of experience: October 7, 2020
Wisconsin
1 review
2 helpful votes
Follow Debbie C.
Unfollow Debbie C.
Share Review
Report Review
Canceled service without warning
September 30, 2020

I just was told to return to my vehicle because I was told a provider was there. I returned to a domestic violence situation and ended up hurt in the hospital. While getting stitches Life360 cancelled my order for a tow.

Date of experience: September 30, 2020
Alabama
1 review
0 helpful votes
Follow Joel H.
Unfollow Joel H.
Share Review
Report Review
Invest more in circumventing then working
September 6, 2020

This program used to provide a service for responsible parents and teens. It provided accurate enough location but for us was more a safety issue - rough driving and cellphones being picked up (texting - not hands free use). However, because of a teenager tik tok campaign to remove the App (it can already be circumvented by the teenager who 'wants' to). The company has either stopped providing any reliable data - for a little over a year it has been increasingly inaccurate about my own driving example: picking up the phone, hard breaking and speed - most of which isn't reported at all. It has ended with a so-called 10-mile bubble which teenagers can create around their actual location (surprise! No ones in the center of this bubble just somewhere). Oh and I forgot, they "Claim" all their no-longer functioning features work inside the bubble?

Our family shares all our information with each other. It wasn't purchased to be a 'spy app' for us. So, as the person who pays for an App to benefit the entire family - Beware, this has become a garbage App!

I also point out. If an App is designed to stop providing its intended purpose, one which it's actual customers pay for, then the company must be paid more for some other purpose...

Date of experience: September 6, 2020
Illinois
1 review
7 helpful votes
Follow John d.
Unfollow John d.
Share Review
Report Review
21 treated like 12
September 4, 2020

This app is the worst thing you could've created. With the understanding that the app was designed to ensure the safety and protection of loved ones in emergency situations, it also guarantees an undesirable round of questioning. Having to download this app as a senior in high school and continue to to be demanded to remain on the app as a 21 year old college student, one could see my frustration. Constantly being asked "where are you?", "why are you there?", "why were you at this location for x hours?!" can deteriorate a relationship due to the bombardment of interrogative questions and ever so growing environment of distrust. If my parent says they trust me then why ask a myriad questions concerning my where abouts? In conclusion, do not believe the rating I give this app because if there were an option to give it 0 stars, I would with no remorse.

Date of experience: September 4, 2020
South Carolina
1 review
13 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Share Review
Report Review
Once again a child pitching a fit wins
August 31, 2020

At what point does it end? A site I thought was made to help parents maintain parental control yet whining children who apparently have something to hide pitch a fit and therefore a service I pay for no longer provides what they advertise. The fact my children are on 360 with me means they are allowed to do more because I can feel safe in knowing their status and surroundings. Alot can happen and go wrong in a 10 mile radius. Life 360 has become nothing more than a disappointment that has fallen victim to screaming toddlers.

Date of experience: August 31, 2020
Maryland
2 reviews
3 helpful votes
Follow Keike N.
Unfollow Keike N.
Share Review
Report Review
The reviews are hilarious
September 1, 2020

You can tell which reviews are written by the kids trying to get the app banned. The review starts out saying it ruins the relationship with parents then says they ARE the parent. One says it sells your information to the government. As if the government needs to buy that information OR would use an app to get it... LMAO. Multiple reviews contradicting itself one sentence after the previous. My kids learned how to used the app to their favor. They said they never felt spied on because we didn't use it like that. My husband and I only used it when the kids texted us to say they needed a ride and didn't know the address. We decided as a family to participate and no one was forced. Ridiculous to say that an app ruins relationships.

Date of experience: August 31, 2020