Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
LesFleurs CH Reviews Summary
LesFleurs CH has 32 customer reviews and ranks 250th in the Flower Delivery category. Common review topics include customer service.
Ordered eine Schale mit Pflanzen fuer meine Schwester. Traf puenktlich ein. Pflanzen sind sehr schoen hingegen kamen sie in einem haesslichen Korb und nicht in der schoenen weissen Schale die sie auf der Webseite zeigen. Bin sehr entaeuscht darueber. Wollte lesfleurs eine Photo senden, Adresse lesfleurs.ch mit dieser hatte ich keinen Erfolg.
Rosa Kaufmann Australia
Birthday flowers delivered 2 days late although the order status was changed to 'delivered' before.
I had to contact the support several times to get the flowers delivered.
The support messages were confusing.
Finally, the delivered flowers were very good and beautiful ones though.
The flowers never arrived, they took for ever to answer me, around 2 weeks and they don't want to refund my money! They delivered nothing and kept my money! I really wish to read these reviewa before trusting this company in an important day, totally awful and unrecommended company!
All the purchases were delivered on time. Flowers were in a special wrap at the bottom to keep them alive. Fast online check out
Flowers ordered nearly a week ago, payment taken, nothing delivered, cant log in to my account and still no response from customer services after 2 messages. F'ing terrible company.
Arrived LATE on an important day. Their customer service is awful as they don't even refund your full amount at all. AVOID AT ALL COSTS I'm being serious. For any serious occasion you can't play games with a company like this.
Thank you so much for sending such a beautifull bouquet for mothers day, will definitely order again
Been using this site for several years without any issue. The floral arrangements are actually created by the florists, contrary to most online shops that just mail the bouquets. Pictures on website may vary from final product but freshness is always guaranteed.
I wish I would have read these reviews before ordering from lesfleurs.ch. My delivery arrived on time, but the flower arrangement was disappointing. It was a much smaller and less intricate than the picture on the site even though I upped my investment to the "generous" level and spent over $110 US + fees. Here in NYC I could have purchased that same arrangement for about $30.
lesfleurs.ch is a total scam. They do not deliver the flowers or cards you order - nor do they honor the guarantee on their website.
If you want to get your flowers on time you never ever order from this website you will be so disappointed. I order flowers to be delivered in the morning AM and guess what they delivered them at 7 pm can you imagine? When I contacted them they just said sorry that you are not happy from our service we delivered it at the same day it is really crazy. Strongly very strongly recommend to not order from this company.
This website is a scam, I had ordered flowers for some friends what was recieved was the wrong order, wrong colour and wrong value, when i contacted the company they offered to arrange for the partner to replace the flowers i had asked them not to make contact and there was no need, not only did they go against my wish but they had caused a scene at the door insisting that the other flowers were given back in order to replace.
Having tried several times to contact the company and discuss the matter they just ignore all corresponding.
This is not a professional company and i would not recomend any to use them
