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Lensmart Reviews Summary
Lensmart has a rating of 1.1 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lensmart most frequently mention customer service, several times and return policy.
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I ordered 2 pairs of glasses in September of 2022. While they charged my card, never sent the order. The only venue to get in touch with them is through email. So I followed up several times to get an update but received no response. Eventually I had to dispute the charge to get my money back as never received the goods.
Received my first pair! RX is perfect, frames are so comfy and they're sooo cute! They fit my face perfectly! Already have my next pair picked out! Very impressed for only spending $40! Shout out to little man behind me looking all cute!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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