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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Rethinking my thought of ownership and value of a home.
How can I rate this without knowing how much I will be charged
Great value 👍 happy to deal with you'll God bless those who bless others
Okay experience so far. Need to read more about the process
It's ok good I'm trying other lenders to thank you
You said that I could see how much I could get. You didn't say a bunch of lenders would be calling
Hopeful have been turn down by a big company at this point I needed to keep trying
I haven't experienced anything other then provide my basic information
So far, quick and convenient in the privacy of my home.
Bait and switch these lenders already know about you were supposed to be a different type of service liars.
I don't want to talk to anyone on the phone. Just tell me in an email and leave me alone.
Nice and quick cut to the chase logical nice and legible Grace service.
I don't want a call and you force people to put in their number. I prefer an email.
Where are the rates? All I am getting a phone calls from salespeople
May be I got misleading info. This advt mentioned I wold get Home equity loan based on my current mortgage interest which is 2.75% I don't think anyone offer that rate now on home equity
Your approach is sketchy as F. I don't want a swarm of lenders calling me. Email quotes and then let the homeowner call the mortgage company they choose. I'm not going to answer a single call that comes through as a result.
I don't want to talk to a rep. I expect d to be given lenders who I could contact. Feels a bit like an ambush.
Came from ad for HELOC and can't seem to get one in TN from those my number was pushed too so now getting way to many calls w nothing to offer. Keep trying to push cash out and I have 2.5% interest rate so no thank you. HELOC is I was looking for.
So far you've gotten me closer to the rehabilitation of my home.
Wanted results but now will be flooded with lenders unwanted calls just informed of lenders to contact myself on my terms
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members